Treating Consumers Fairly
Travelers Conservation Foundation
Treating Customers Fairly
Trusting Customers Forms
Treating Clients Fairly
It is up to the FSA to prove that individual companies are not complying with the principle.
There are steadfast rules that individual companies must adhere to.
It is up to the individual companies to prove that they are complying with the principle.
Creating satisfied customers.
Help customers fully understand the features, benefits, risks and coats of the financial product they buy.
Encouraging best practice before, during and after a sale
Kim Hickson and Dave Horisk
Sam Saunders and Nick Lawlor
Gill Burton and Graham Sheward
Kim Hickson and Nick Lawlor
Nigel Bolt and Kate Dawson
Increased customer confidence