Instructor Support: BYU Independent Study! Quiz

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1. Students can speak with the instructor on the phone.

True

False

Our instructors prefer to be contacted via email.

Explanation

Our instructors prefer to be contacted via email.

About This Quiz

Instructor Support: BYU Independent Study! Quiz - Quiz

Below is a trivia quiz on BYU Independent Study on instructor support. Unlike a classroom setting where you can raise your hands and ask any question you have to the lecture, in the online courses offered by BYU, you can reach your instructor through different means. Do you know how... see moreto reach the instructor? Take the quiz and see if this is so. see less

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2. If a student doesn't pass the final exam, you can see if there is a retake available for them and offer that ($15 fee).

True

False

Remember that some courses do not offer retakes. In these cases, we absolutely cannot offer a retake without instructor approval.

Explanation

Remember that some courses do not offer retakes. In these cases, we absolutely cannot offer a retake without instructor approval.

3. We can provide the students with their instructor's personal email address and/or phone number if they believe that their situation is elevated enough.

True

False

We can never release the personal contact information of our instructors to any students.

Explanation

We can never release the personal contact information of our instructors to any students.

4. We can give out the corrections email ([email protected]) to students.

True

False

All corrections should be sent in the form of an IPF. Students should not be emailing corrections directly.

Explanation

All corrections should be sent in the form of an IPF. Students should not be emailing corrections directly.

5. How long do instructors have to grade "Instructor-graded" assignments?

Two weeks from the day the lesson is submitted into our office

One month

Two weeks from the day the instructor receives it, so usually around 3-4 weeks

Three days

They have no deadline, just when they get to it

Instructors are given two weeks to grade the exam from the time of submission; it is in their contracts that they have this time, so any student requests for quicker grading are just that: requests.

Explanation

Instructors are given two weeks to grade the exam from the time of submission; it is in their contracts that they have this time, so any student requests for quicker grading are just that: requests.

6. How can a student contact the instructor?

Send an email to [email protected].

Speak to them over the phone.

Have an employee send an IPF to the instructor on their behalf.

Come in person and speak to them.

Having an Independent Study employee send an IPF is basically the same as email, except it skips a step (our email team would just send an IPF to the instructor with the emailed question).

Explanation

Having an Independent Study employee send an IPF is basically the same as email, except it skips a step (our email team would just send an IPF to the instructor with the emailed question).

Submit

7. The Corrections department is…

In the High School department.

In the Instructor Support department.

In the Materials Processing department.

A department unto itself.

The corrections department is part of the instructor support department.

Explanation

The corrections department is part of the instructor support department.

8. What is the email address for the High School History tutor?

[email protected]

We have contact information for all our tutors on our Web site.

Explanation

We have contact information for all our tutors on our Web site.

9. When do you use an Instructor Problem Form (IPF)?

Missing lesson grade (over two weeks)

Missing lesson grade (under two weeks)

Lost lesson

Specific questions for instructor

Cheating on assignments or tests

All are possible reasons to send an IPF, in addition to second retakes, needing a course grade posted, and feedback.

Explanation

All are possible reasons to send an IPF, in addition to second retakes, needing a course grade posted, and feedback.

Submit

10. How can a student obtain a coversheet?

Elearn.byu.edu -> Students -> Other Resources -> Print Coversheet

Use the ones that were given to them with their course.

Use their own, homemade coversheet.

Call and have us send them one (via the "reprint" button next to the corresponding lesson in Admin Gradebook)

The important part isn’t the blueness of the paper. We just need some way of knowing who the student is and what they are turning in. Any piece of paper with a course access code, name, course/instructor name, and lesson number is fine.

Explanation

Submit

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Current Version
Apr 23, 2024

Quiz Edited by
ProProfs Editorial Team
Aug 06, 2010

Quiz Created by
Byuis