Testing knowledge gained by participants in TLTC Lean Training, Module 5: Driving a High Performance Culture.
Metrics / Report
Employees / Manager
Behaviours / Structure
Operations / Gemba
TRUE
FALSE
Gemba
5S
Jidoka
Kaizen
Eliminates need for checking (and rechecking)
Eliminates possibility of error and re-work
Frees people from having to watch machines
All of the above
Ishikawa
Poka Yoke
Gemba
Sensei
Determine the fundamental underlying reason
Figure out how to correct it for good
Figure out how to ensure you control it from happening again
All of the above
To ask Who, What, How & When
To ask Why 5 times
To do a Pareto analysis
To do a 5S
Kaizen Workshop
Fishbone
Ishikawa
Jidoka
Visual Management Boards
Kaizen Workshop
Poka Yoke
Fishbone Diagrams
They should include only financial metrics
They should be measurable
They should be implemented at ALL levels
Each level should support one another
Motivation / measures
Management / drives
Communication / reinforces
None of the above
Commiserate with them – change is hard
Tell my manager
Try to correct the misunderstanding
Email The Lean Thinking Company for advice
Targets a specific process
Short-term project
Seeks broad, far-reaching improvements
Delivers immediate results
Empowering workers to act on behalf of the customer.
Respecting and using the expertise of everyone.
Maintaining the current organisational structures and management systems.
Encouraging risk-taking to test improvement ideas.
A house is a structural system
Elements reinforce each other
It is strong only if the roof, pillars and foundation are strong
All of the above
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