Tltc Lean Training – Culture Module

15 Questions | By Lisaolszewski | Updated: Mar 22, 2022 | Attempts: 89

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Tltc Lean Training Culture Module - Quiz

Testing knowledge gained by participants in TLTC Lean Training, Module 5: Driving a High Performance Culture.

Questions and Answers

1.

The __________ needed for a high performance continuous improvement culture require a strong ___________.
- A.
  
  Metrics / Report
- B.
  
  Employees / Manager
- C.
  
  Behaviours / Structure
- D.
  
  Operations / Gemba
2.

99% quality is a good goal – don’t let the perfect be the enemy of the good!
- A.
  
  TRUE
- B.
  
  FALSE
3.

This loom invented by Sackichi Toyoda was an early example of:
- A.
  
  Gemba
- B.
  
  5S
- C.
  
  Jidoka
- D.
  
  Kaizen
4.

Jidoka ____________.
- A.
  
  Eliminates need for checking (and rechecking)
- B.
  
  Eliminates possibility of error and re-work
- C.
  
  Frees people from having to watch machines
- D.
  
  All of the above
5.

This is an example of a _________ device.
- A.
  
  Ishikawa
- B.
  
  Poka Yoke
- C.
  
  Gemba
- D.
  
  Sensei
6.

The point of root cause analysis is ________________.
- A.
  
  Determine the fundamental underlying reason
- B.
  
  Figure out how to correct it for good
- C.
  
  Figure out how to ensure you control it from happening again
- D.
  
  All of the above
7.

A classic Lean root cause analysis tools is ___________.
- A.
  
  To ask Who, What, How & When
- B.
  
  To ask Why 5 times
- C.
  
  To do a Pareto analysis
- D.
  
  To do a 5S
8.

Another root cause analysis tool that shows the relationship between an effect and all the potential causes is _________.
- A.
  
  Kaizen Workshop
- B.
  
  Fishbone
- C.
  
  Ishikawa
- D.
  
  Jidoka
9.

__________ make clear who is doing what and how they are going at all times by measuring performance visually, in real time, against targets.
- A.
  
  Visual Management Boards
- B.
  
  Kaizen Workshop
- C.
  
  Poka Yoke
- D.
  
  Fishbone Diagrams
10.

Which statement regarding KPIs is NOT true?
- A.
  
  They should include only financial metrics
- B.
  
  They should be measurable
- C.
  
  They should be implemented at ALL levels
- D.
  
  Each level should support one another
11.

An effective rewards and recognition program is a ______ tool that ______ the most important outcomes people create for the organisation.
- A.
  
  Motivation / measures
- B.
  
  Management / drives
- C.
  
  Communication / reinforces
- D.
  
  None of the above
12.

When I, as a Lean team member, overhear someone talking about Lean and they clearly do not understand what Lean is / the potential benefits of Lean I should:
- A.
  
  Commiserate with them – change is hard
- B.
  
  Tell my manager
- C.
  
  Try to correct the misunderstanding
- D.
  
  Email The Lean Thinking Company for advice
13.

Which of the following is NOT a feature of a Kaizen Event?
- A.
  
  Targets a specific process
- B.
  
  Short-term project
- C.
  
  Seeks broad, far-reaching improvements
- D.
  
  Delivers immediate results
14.

Some actions leaders can take to create a Lean Culture include all except:
- A.
  
  Empowering workers to act on behalf of the customer.
- B.
  
  Respecting and using the expertise of everyone.
- C.
  
  Maintaining the current organisational structures and management systems.
- D.
  
  Encouraging risk-taking to test improvement ideas.
15.

Organisations tend to use a “house” as a visual metaphor to describe their Lean philosophy / culture because:
- A.
  
  A house is a structural system
- B.
  
  Elements reinforce each other
- C.
  
  It is strong only if the roof, pillars and foundation are strong
- D.
  
  All of the above