Free shipping for up to 10 kits in one order
25% off Health+Ancestry kit
$30 off one Ancestry kit
$20 off one Ancestry kit or one Health+Ancestry kit
Escalate to PH Product
Escalate to Tier 2
Advise customer to use a different device.
Have the customer clear his computer's cache and cookies
When will I be transitioned?
Updates to OldHealth Reports?
What reports will I receive?
Can I upgrade/Do I need to upgrade?
Stuck in DNA Analysis for 2+ weeks
Stuck in Pending Release for 1+ week
Sample repeating DNA Quantification or DNA Analysis
Sample received and was previously 'stuck' in DNA Quantification for less than 7 weeks. Sample is now in DNA Analysis
Cognitive Games questions
I want to enroll in the Lupus Study but I don’t understand this question in the enrollment process
I can’t change my research consent selection.
Will my survey answers affect my data/results?