Product Customization Quiz

10 Questions | Total Attempts: 61

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Product Customization Quiz - Quiz

Do you know enough to pass this product customization quiz? Customization of a product is known as the manufacturing ability that can offer a variety of designs as well as details for one product that is made specifically to a buyer's choice. This quiz ensures that employees are aware of and understand the processes and responsibilities pertaining to product customization. Let's go for it, and all the best to you!


Questions and Answers
  • 1. 
    What are the responsibilities of the Distribution Clerk as listed on the flow chart:
    • A. 

      Complete the product

    • B. 

      Deliver product to the customer

    • C. 

      Collect money from the customer

    • D. 

      All of the above

  • 2. 
    A Customized Product is a product that is modified to meet specific requirements of the customer.
    • A. 

      True

    • B. 

      False

  • 3. 
    The next step upon completing the product is to return the order along with documentation to the order originator for staging and delivery.
    • A. 

      True

    • B. 

      False

  • 4. 
    The responsibility of the Color center Employee with regards to Product Customization is to back up the database weekly and store off-site (how often)
    • A. 

      True

    • B. 

      False

  • 5. 
    What should be included on the label that is printed and applied to the product?
    • A. 

      Customer Name

    • B. 

      Colour Name

    • C. 

      Formula

    • D. 

      All of the above

  • 6. 
    What are the two effectiveness criteria metrics?
    • A. 

      Accuracy of Order

    • B. 

      Fill Rate

    • C. 

      Use of appropriate devices

    • D. 

      A and B

    • E. 

      A, B, and C

  • 7. 
    Requests for standard or nonstandard color tinting from customers are handled via the Product Customization Request form.
    • A. 

      True

    • B. 

      False

  • 8. 
    After receiving the request for the customized product from walk-in customers and Sales Reps, the following step is to prepare a handwritten invoice.
    • A. 

      True

    • B. 

      False

  • 9. 
    Review the request and determine the best routing order.
    • A. 

      True

    • B. 

      False

  • 10. 
    Prepare a hand-written invoice for at least a __% deposit.
    • A. 

      25

    • B. 

      50

    • C. 

      75

    • D. 

      100

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