1.
What is small talk?
Correct Answer(s)
C. Light conversation, usually about non-work topics
D. A means of opening communication between colleagues
Explanation
Small talk refers to light and casual conversations that are typically about non-work topics. It serves as a means of opening communication between colleagues and helps to establish rapport and build relationships. By engaging in small talk, individuals can create a friendly and comfortable atmosphere, allowing for more meaningful conversations to take place later on.
2.
Should you pay attention to your conversation partner's answers when engaging in small talk?
Correct Answer(s)
A. Yes, so that you can tailor your responses and mirror their communication style
C. Yes, it helps to build rapport
Explanation
When engaging in small talk, it is important to pay attention to your conversation partner's answers. By doing so, you can tailor your responses and mirror their communication style, which helps to build rapport. This shows that you are actively listening and interested in the conversation, making the interaction more enjoyable for both parties.
3.
The Irish like to talk about their dismal weather. True or false?
Correct Answer
A. True
Explanation
The Irish are known for their tendency to discuss and complain about their gloomy weather. This cultural characteristic is often observed in conversations and is a common topic of discussion among the Irish people. Therefore, the statement "The Irish like to talk about their dismal weather" is true.
4.
When talking to an Irish colleague you have just met, you should feel free to discuss religious and political issues.
Correct Answer
B. No
Explanation
In Ireland, discussing religious and political issues with someone you have just met is generally considered impolite and inappropriate. These topics can be sensitive and may lead to disagreements or heated debates. It is best to establish a rapport and get to know the person better before broaching such subjects. Therefore, the correct answer is "No."
5.
Is food a safe topic of conversation in most places?
Correct Answer
A. Yes
Explanation
Food is a safe topic of conversation in most places because it is a universal subject that everyone can relate to. Discussing food allows people to share their experiences, preferences, and cultural traditions without causing controversy or discomfort. Additionally, food is a neutral and non-controversial topic that can help break the ice and foster connections between individuals.
6.
Which of the following are examples of small talk topics that are best avoided ?
Correct Answer(s)
C. Salary
D. Recent History
Explanation
Salary and recent history are examples of small talk topics that are best avoided because they can be sensitive and personal subjects. Discussing someone's salary can be considered intrusive and may make people uncomfortable. Similarly, recent history can include topics such as politics or controversial events, which can lead to disagreements or tense conversations. It is generally best to stick to more neutral and light-hearted topics like TV/entertainment and food when engaging in small talk.
7.
Choose the best phrases to finish this sentence. Small talk is good because...
Correct Answer(s)
A. It gives speakers a chance to get to know each other informally and find common interests
B. It enables speakers to practice their understanding of each other's accents
D. It enables you to create an informal bond with your conversation partner
Explanation
Small talk is good because it gives speakers a chance to get to know each other informally and find common interests. It also enables speakers to practice their understanding of each other's accents and creates an informal bond with your conversation partner.
8.
When engaged in small talk, which of the following should you avoid?
Correct Answer(s)
A. Trying to outdo everything the other person says
B. Restricting your answers to a nice, simple yes or no
C. Keeping an eye on the clock so that you know when your 3 minutes of planned conversation is up
D. Asking highly personal questions to see how much information the other person will give away
Explanation
When engaged in small talk, it is important to avoid trying to outdo everything the other person says. This can come across as competitive or arrogant, and may make the other person feel uncomfortable or overshadowed. Restricting your answers to a simple yes or no also hinders the flow of conversation and may make it difficult for the other person to engage. Keeping an eye on the clock can make the conversation feel rushed and impersonal, as it shows a lack of genuine interest. Asking highly personal questions can be invasive and make the other person feel uncomfortable or unwilling to share.
9.
Small talk can be a very useful networking tool. True or false?
Correct Answer
A. True
Explanation
Small talk can be a very useful networking tool because it helps to establish rapport and build connections with others. Engaging in casual conversation allows individuals to find common ground, show interest in others, and create a comfortable atmosphere. By engaging in small talk, people can create a positive impression, enhance communication skills, and potentially open doors for future opportunities.
10.
Which of the following are good topics to talk about with someone that you don't know?
Correct Answer(s)
A. Sport
B. Weather
Explanation
Sport and weather are good topics to talk about with someone you don't know because they are generally considered safe and non-controversial subjects. These topics are often seen as light-hearted and can help to break the ice and establish a connection with the other person. Additionally, discussing sport and weather can be a way to find common interests and engage in a friendly conversation. On the other hand, politics and religion are often sensitive topics that can easily lead to disagreements or discomfort, especially when discussing them with someone you don't know well.