A management methodology that uses only statistical tools to improve customer experience.
A customer-focused problem-solving methodology that uses powerful statistical tools to reduce variation and improve processes.
A management methodology that is primarily focused on achieving financial results.
A customer-focused problem-solving methodology used exclusively within the manufacturing sector.
Lead Small Projects.
Coach and mentor other Six Sigma Practitioners.
2, 5, 1, 4, 3
1, 2, 5, 4, 3
3, 2, 1, 5, 1
2, 1, 5, 4, 3
We can expect 3.2 defects per million opportunities.
It has a yield of 99.997%
We can expect 3.4 defects per million opportunities.
It has a yield of 99.9967%
5 to 15
4 to 16
2 to 8
6 to 14
Bell-shaped, a variance of 1, the mean=median=mode.
Bell-shaped, symmetrical about the mean, a single mode.
Un-Symmetrical about the mean, a natural tolerance of three standard deviations, unimodal.
Symmetrical about the mean, bell-shaped, discrete data.
Flatter than the Normal Distribution.
Narrower than a Normal Distribution.
Same as a Normal Distribuiton.
None of the above answers.
Special Cause variation.
X bar R Chart.
Individuals and Moving Range.
Continue taking data measurements to confirm your belief.
Stop and identify the Special Causes.
Stop, identify the special Causes and eliminate them.
The process is in-control (within the UCL and LCL).
The process appears to be too table and should be questioned.
The process needs to be checked for special causes.
The wrong control chart has been selected.
The process is capable.
The process is capable but not centered.
The process is highly capable and centered.
The process is not capable.
Consult with your legal department.
Develop the appropriate control chart.
It is still a normal distribution.
Stop the process and bring it back into control.
X Bar and R Chart.
X Bar and the Standard Deviation Chart.
X Bar and the Variance Chart.
X Bar and the Mean Chart.