Sfsu: Isys 363 - Chapter 9

C2C e-commerce refers to consumers selling goods and services directly to other consumers through electronic platforms. This eliminates the need for intermediaries and allows individuals to engage in online transactions with each other. It involves platforms such as online marketplaces and classified websites where individuals can list and sell their products or services to other consumers. This form of e-commerce empowers individuals to become sellers and buyers, creating a peer-to-peer marketplace.

The given answer, "business-to-consumer electronic commerce," is the most appropriate because it refers to the process of businesses selling products and services directly to individual consumers through the internet. This type of e-commerce involves transactions between a business and the end consumer, rather than between businesses or consumers themselves. It encompasses online shopping platforms, online marketplaces, and any other digital platforms where businesses sell their products or services directly to consumers.

Collaborative filtering is a personalization technique that analyzes the behavior and preferences of a group of users to make recommendations based on their assumed interests. It looks for patterns and similarities in the preferences of different users to suggest items or content that one user might like based on the preferences of others who have similar tastes. This technique assumes that users with similar interests will have similar preferences, and therefore, it provides recommendations based on those assumed interests.

The quality of ubiquity in e-commerce refers to the availability of the Internet everywhere and anytime. This means that e-commerce can be accessed and conducted from any location, at any time, as long as there is an internet connection. This availability of the Internet allows for global connectivity and enables businesses to reach a wider audience, expanding their market and facilitating worldwide commerce.

A blog typically contains a series of chronological entries because blogs are designed to be a platform for individuals or organizations to share information or personal experiences in a journal-like format. These entries are usually displayed in reverse chronological order, with the most recent post appearing at the top. This allows readers to easily follow the progression of the blog's content over time, as new entries are added. TrackBacks, blogrolls, and Twitter features are not essential components of a blog, although they may be included depending on the preferences of the blogger.

Price discrimination refers to the practice of selling the same goods or services to different groups of customers at different prices. This strategy allows businesses to maximize their profits by charging higher prices to customers who are willing to pay more, while offering lower prices to those who are more price-sensitive. By segmenting the market and tailoring prices to specific customer groups, businesses can capture additional revenue and increase their overall profitability. Therefore, the correct answer is price discrimination.

Information asymmetry refers to a situation where one party involved in a transaction possesses more important information than the other party. This can occur in various scenarios, such as when a seller has more knowledge about the quality or condition of a product than the buyer. It can also happen in financial transactions, where one party has access to non-public information that can significantly impact the outcome of the transaction. Information asymmetry can lead to an imbalance of power and potentially unfair outcomes in transactions.

eBay is an example of C2C e-commerce because it provides a platform for individuals (consumers) to sell products directly to other individuals (consumers). It facilitates the exchange of goods and services between these parties, without the involvement of a business or a middleman. Users can create listings, set prices, and interact with potential buyers or sellers. This model allows for a wide range of products to be bought and sold, making eBay a prominent player in the C2C e-commerce market.

B2C e-commerce refers to the practice of selling products and services directly to individual consumers via the Internet. This means that businesses are targeting end consumers and not other businesses. In B2C e-commerce, companies typically have their own online platforms or websites where consumers can browse and purchase products or services. This differs from B2B e-commerce, which involves businesses selling products or services to other businesses, and C2C e-commerce, which involves consumers selling products or services directly to other consumers. M-commerce, on the other hand, refers to the practice of conducting commercial transactions using mobile devices.

Disintermediation refers to the process of eliminating intermediaries or middlemen in a distribution channel. It involves reducing the number of layers or steps involved in the business process, allowing products or services to be delivered directly from the producer to the end consumer. This can result in cost savings, increased efficiency, and improved customer experience. BPR (Business Process Reengineering) is a different concept that focuses on redesigning and improving existing business processes. Market segmentation and network effects are unrelated to reducing business process layers in a distribution channel.

A pop-up ad is an advertisement that opens automatically and remains on the screen until the user interacts with it by clicking on it. Unlike other types of ads, such as banner ads or controlled ads, which may appear on the screen but can be easily dismissed or closed, pop-up ads are designed to grab the user's attention and require an action from the user to close them.

A "supersite" refers to a website that serves as a central hub or entry point for a wide range of Internet resources and services. This term is commonly used to describe portals, which offer users a comprehensive and organized collection of links, tools, and information from various sources. Portals typically provide access to email, news, search engines, weather updates, and other services, making them a convenient and efficient way for users to navigate the web. Therefore, the correct answer for this question is "Portal."

The effort required to locate a suitable product is referred to as search costs. This term encompasses the time and resources spent by consumers in searching for and evaluating different options before making a purchase decision. Price discrimination refers to the practice of charging different prices to different customers based on their willingness to pay. Menu costs are the expenses incurred by firms in changing their prices, such as printing new menus or updating price tags. Shopping costs, on the other hand, do not accurately describe the effort of finding a suitable product.

Market creators provide a digital environment where buyers and sellers can establish prices for products. This means that they create online platforms or marketplaces where individuals or businesses can come together to buy and sell products. These platforms allow buyers to set their desired prices and sellers to list their products with their desired prices. By providing this digital environment, market creators facilitate the process of establishing prices for products, making it easier for buyers and sellers to connect and engage in transactions.

A Web site charging a fee for access to some or all of its offerings on a continual, regular basis is known as a subscription revenue model. This means that users have to pay a recurring fee, usually on a monthly or yearly basis, in order to access the content or services provided by the website. This model is commonly used by platforms that offer exclusive or premium content, online courses, software-as-a-service (SaaS) products, and other subscription-based services.

Digital markets have lower distributed delivery costs compared to traditional markets. This is because digital products can be delivered electronically, eliminating the need for physical transportation and distribution. Unlike traditional markets, where physical products need to be shipped and stored, digital markets can deliver products instantly and at a lower cost. This allows digital markets to reach a wider audience and offer their products at a lower price.

Traditional markets have higher transaction costs compared to digital markets. This is because traditional markets involve physical locations, such as stores or marketplaces, where buyers and sellers have to physically visit to conduct transactions. This incurs additional costs such as transportation expenses, time spent traveling, and potential fees associated with handling cash or checks. On the other hand, digital markets allow for transactions to be conducted online, eliminating the need for physical presence and reducing transaction costs.

The information requirement of secure credit card clearing would not be essential for a site tracking and reporting system. This system is primarily focused on tracking and reporting site activity, such as the number of unique visitors, pages visited, and products purchased. Secure credit card clearing is a separate function that deals with processing online payments securely and is not directly related to tracking and reporting site activity.

Behavioral targeting refers to the practice of exposing individuals to ads that are selected and tailored based on their recorded and analyzed online behavior. This technique allows advertisers to target specific individuals with relevant ads, increasing the chances of engagement and conversion. It involves tracking user behavior, such as the websites they visit, the products they search for, and the content they consume, in order to create personalized advertising experiences. This approach aims to deliver more relevant and effective ads to individuals, ultimately improving the effectiveness of advertising campaigns.

Transparency is one of the unique features of e-commerce technology. It refers to the ability of customers to easily access and verify information about products, sellers, and transactions. This feature allows customers to make informed decisions and builds trust in online transactions. Information density refers to the amount and quality of information available to customers, richness refers to the ability to provide detailed and interactive product information, and social technology refers to the integration of social media and networking features into e-commerce platforms.

The correct answer is "total amount and quantity of information available to all market participants." Information density refers to the extent of information that is available to all participants in a market. It encompasses the total amount and quantity of information that is accessible to everyone involved, allowing for a more informed decision-making process. This concept is crucial in ensuring transparency and fairness within a market, as it enables all participants to have access to the same level of information, reducing information asymmetry.

.NET and Web services are helping expand B2B e-commerce opportunities because they provide a platform for businesses to easily integrate and communicate with each other. With .NET, businesses can develop and deploy web-based applications that can interact with other systems, allowing for seamless collaboration and data exchange. Web services, on the other hand, enable businesses to expose their functionalities as services that can be accessed and utilized by other businesses. This interoperability and connectivity provided by .NET and Web services are crucial in expanding B2B e-commerce opportunities by facilitating efficient and streamlined communication between businesses.

Dynamic pricing refers to the practice of adjusting the price of a product based on the supply situation of the seller. This means that the price of the product can change in real-time depending on factors such as demand, competition, and inventory levels. By implementing dynamic pricing, sellers can optimize their revenue and maximize profits by charging higher prices when demand is high and lower prices when demand is low. This pricing strategy allows businesses to be more flexible and responsive to market conditions, ensuring that they are able to effectively manage their supply and demand dynamics.

Netflix's public announcement of a reward for a technology solution to its movie recommendation system is an example of crowdsourcing. Crowdsourcing is the practice of obtaining ideas, services, or content by soliciting contributions from a large group of people, typically through an online platform. In this case, Netflix is inviting the public to contribute their ideas and solutions to improve their movie recommendation system, harnessing the collective intelligence of a diverse group of individuals.

Procurement refers to the entire process of sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements. It involves identifying the needs of the organization, finding suitable suppliers, negotiating contracts, and ensuring timely delivery of the goods or materials. E-procurement, on the other hand, specifically refers to the use of electronic platforms and technology for conducting procurement activities. SCM (Supply Chain Management) is a broader term that encompasses various activities involved in the flow of goods and services from the initial sourcing to the final delivery. Sourcing is a part of the procurement process, specifically focused on identifying and selecting suppliers.

The given answer states that the disruption of the music recording industry as music creation and distribution become decentralized is not a recent development in e-commerce. This implies that the disruption of the music industry has been happening for a while and is not a recent trend in e-commerce.

Amazon.com uses the e-tailer business model. As an e-tailer, Amazon.com primarily operates as an online retailer, selling a wide range of products to customers worldwide. It provides a platform for sellers to list and sell their products, while also offering its own products through its online marketplace. Amazon.com focuses on delivering a seamless shopping experience, with features like customer reviews, personalized recommendations, and fast shipping options. Additionally, it offers various services like Amazon Prime, which provides additional benefits to its customers, further enhancing its e-tailer model.

CNN.com utilizes the content provider Internet business model. As a news organization, CNN.com primarily focuses on creating and delivering content to its audience. They generate revenue through advertising, subscriptions, and partnerships, relying on their content to attract and engage users. Unlike e-commerce platforms like Amazon.com and eBay.com, which primarily facilitate transactions, and Motocross.com, which focuses on a specific niche market, CNN.com's main business model revolves around providing news and information to its users.

Transaction brokers save users money and time by processing online sales transactions. This means that they facilitate the buying and selling process for users, making it more convenient and efficient. By handling the transaction process, they eliminate the need for users to spend time and effort in finding sellers, negotiating prices, and completing the purchase. Additionally, they may also offer cost-saving opportunities such as discounts or deals, further helping users save money. Overall, transaction brokers play a crucial role in simplifying and streamlining online sales, benefiting users by saving them both time and money.

The lowered costs of information storage, processing, and communication, along with the improvement of data quality, has resulted in the unique quality of e-commerce known as information density. This refers to the vast amount of information that can be stored, processed, and communicated digitally, allowing e-commerce platforms to provide customers with detailed product information, reviews, comparisons, and other relevant data. This high information density enhances the overall shopping experience and helps customers make informed decisions.

Net marketplaces are platforms that are either industry owned or operated as independent intermediaries between buyers and sellers. These platforms facilitate the coordination of business processes between companies, particularly in supply chain management. Unlike private industrial networks, net marketplaces are more focused on establishing and nurturing relationships between participants. Additionally, net marketplaces are often used for short-term spot purchasing, providing a convenient and efficient way for buyers and sellers to connect and transact.

Digital goods are goods that are delivered digitally, meaning they are not physically transported or shipped. Instead, they are transferred electronically through digital networks such as the internet. This can include various types of products such as e-books, music, software, and online courses. The key characteristic of digital goods is that they can be accessed and used directly through digital devices without the need for physical delivery.

Direct goods are goods that are directly involved in the production process. These goods are used to create the final product and are essential for the production process. Raw materials, on the other hand, refer to the basic materials that are used to make the product. Purchasing goods and indirect goods are not directly involved in the production process and are not essential for creating the final product. Therefore, the correct answer is direct goods.

The affiliate revenue model is based on receiving a fee or commission for referring customers to a participating website where they make a purchase. Epinions fits this model as it receives a fee after steering a customer to a participating website where they make a purchase. This means that Epinions is acting as an affiliate and earning revenue through referrals.

The phenomenon described in the question is known as "the wisdom of crowds." This concept suggests that a large group of people can collectively make better decisions than an individual or a small group of experts. The idea is that the diverse knowledge, perspectives, and opinions within a crowd can lead to more accurate and insightful outcomes. This concept has been applied in various fields, such as market predictions, problem-solving, and decision-making processes.

The transaction fee revenue model is best illustrated by eBay receiving a small fee from a seller if the seller is successful in selling an item. This means that eBay earns revenue by charging a fee for each successful transaction that occurs on their platform. This model is commonly used by online marketplaces where a fee is charged based on the value of the transaction.

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E-commerce is still in a revolutionary phase because, although technology is quickly changing, it is not yet fully accepted by consumers. While much of the driving technology is firmly in place, there is still room for growth and development in the e-commerce industry. This suggests that e-commerce is still evolving and has not reached its full potential or widespread acceptance among consumers.

The correct answer is "Accumulated balance digital." This payment system allows users to make micropayments and purchases on the web, and the amount spent is accumulated as a debit balance on their credit card or telephone bill. This system does not require the use of physical cards like smart cards or stored value systems. Instead, it tracks and accumulates the balance digitally, making it convenient for small transactions and purchases.

Digital goods have greater pricing flexibility compared to traditional goods because they do not require physical production or distribution. Digital goods can be easily replicated and distributed at a very low cost, allowing sellers to adjust prices more easily and frequently. This flexibility is not possible with traditional goods, which involve higher production and inventory costs, as well as the need for physical distribution channels. Therefore, the correct answer is greater pricing flexibility.

Safety stock is a traditional solution that enables manufacturers to deal with uncertainties in the supply chain. Safety stock refers to the extra inventory that is held to mitigate the risk of stockouts caused by uncertainties such as fluctuations in demand, delays in delivery, or production issues. By maintaining safety stock, manufacturers can ensure that they have enough inventory to fulfill customer orders even in unpredictable situations, reducing the risk of stockouts and customer dissatisfaction.

The system functionalities of an e-commerce site refer to the specific capabilities and features that are desired in the information systems used by the site. These functionalities are not just general capabilities, but rather the specific capabilities related to information systems that are wanted in order to effectively run the e-commerce site. Therefore, the answer "information systems capabilities wanted" best describes the system functionalities of an e-commerce site.

E-commerce first evolved through online advertising sales. This channel allowed businesses to promote and sell their products or services online, reaching a wider audience and increasing sales. Online advertising provided a platform for businesses to showcase their offerings and attract customers, leading to the growth of e-commerce as a whole. Internet portals, online book sales, and internet service providers played important roles in the development of e-commerce, but online advertising sales was the first channel through which e-commerce emerged.

A community provider is an Internet business model where a merchant creates an online digital environment that enables people with similar interests to share information or buy and sell goods. This model focuses on building a community of users who can interact and engage with each other, creating a sense of belonging and shared interests. The merchant facilitates the exchange of information and goods within this community, providing a platform for users to connect and transact.

The cost to a merchant of changing the price of a product is called a menu cost. This refers to the expenses incurred by a business when it updates or alters the prices of its products or services. Menu costs can include the cost of designing and printing new menus, updating online price listings, and training staff on the new pricing structure. It is called a menu cost because it originally referred to the cost of changing prices on a physical menu in a restaurant, but it has since been expanded to include any costs associated with changing prices in any type of business.

In 2009, the leading advertising format was search engine. This is because search engines, like Google, were gaining popularity and becoming the primary way for people to find information online. Advertisers recognized the potential of reaching a large audience through search engine advertising, as it allowed them to target specific keywords and appear prominently in search results. Additionally, search engine advertising offered a more measurable and trackable ROI compared to other formats like display ads, e-mail, and classifieds.

The dot-com bubble burst in 2001 resulted in a decline in e-commerce revenues. However, since then, the revenues have shown signs of improvement and have returned to solid growth. This implies that the e-commerce industry has recovered from the impact of the burst and is now experiencing steady and consistent growth.

A marketplace extended beyond traditional boundaries and removed from a temporal and geographic location is called a marketspace. This term refers to the digital realm where buyers and sellers can engage in transactions online, without the limitations of physical locations or time constraints. It encompasses the concept of an online marketplace, but goes beyond it by emphasizing the shift from a physical to a virtual space for conducting business.

A private industrial network is a type of extranet that connects a large firm to its suppliers and other important business partners. This network allows for secure and efficient communication, collaboration, and sharing of information between the firm and its partners. It is called a private industrial network because it is specifically designed for the needs of the firm and its partners, ensuring a dedicated and controlled network environment. An e-hub, marketspace, and exchange are all related concepts but do not specifically refer to the connection between a large firm and its suppliers and partners.

The act of engaging consumers in a dialog that dynamically adjusts the experience to the individual refers to the dimension of interactivity in e-commerce technology. Interactivity allows for two-way communication between the consumer and the website or platform, enabling personalized and customized experiences based on the individual's preferences and needs. This dimension enhances user engagement and satisfaction by promoting active participation and responsiveness in the online shopping process.