Multiple choice and true/false questions from chapter 9 in Essentials of Management Information System, 9 ed., by Laudon & Laudon.
Have essentially stagnated
Show signs of stabilizing
Have returned to solid growth
Have returned to exponential growth
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Podcasting
Blogs
.NET and Web services
Dropping of computing and networking component prices
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Safety stock
Overstocking
Just-in-time strategies
Demand planning
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Still in a revolutionary phase.
Widely accepted by consumers, although technology is still quickly changing.
Not yet fully accepted by consumers, although much of its driving technology is firmly in place.
Well entrenched as a form of modern commerce.
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The same set of standards being used across the globe.
The spread of plentiful, cheap information.
The enabling of commerce worldwide.
The availability of the Internet everywhere and anytime.
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Exchange.
Marketspace.
Online marketplace.
E-hub.
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Community provider
Service provider
Market creator
Transaction broker
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Wireless Internet connections grow rapidly.
Social networking sites become a new platform for e-commerce.
The music recording industry is disrupted as music creation and distribution become decentralized.
Online entertainment business models surge.
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Ties between customer and businesses are being rethought.
Technology players such as Yahoo! seek to dominate online advertising and expand into offline ad brokerage.
New methods of advertising, such as blog advertising, are emerging.
The market entry costs for online advertising services are extremely low.
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Information density
Transparency
Richness
Social technology
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Ubiquity
Personalization/customization
Richness
Interactivity
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Ubiquity
Personalization/customization
Richness
Interactivity
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Price discrimination.
Search costs.
Menu costs.
Shopping costs.
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Information density
Richness
Customization
Interactivity
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Richness–complexity and content–of a message.
Total amount and quantity of information delivered to consumers by merchants.
Total amount and quantity of information available to all market participants.
Amount of information available to reduce price transparency.
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Cost customization.
Cost optimization.
Price gouging.
Price discrimination.
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Transparency
Asymmetry
Complexity
Discrimination
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Pricing
Dynamic pricing
Menu
Switching
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Menu
Flexible
Dynamic
Asymmetric
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Lower search costs.
Stronger network effects.
Higher delayed gratification effects.
Higher transaction costs.
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Disintermediation.
BPR.
Market segmentation.
Network effects.
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Produced digitally.
Sold over digital networks.
Delivered digitally.
Used with digital equipment.
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Greater pricing flexibility.
Lower marketing costs.
Higher production costs.
Higher inventory costs.
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Lower distributed delivery costs.
Higher marginal costs per unit.
Equivalent copying costs.
Similar inventory costs.
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Content provider
Portal
Market creator
E-tailer
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Amazon.com
EBay.com
CNN.com
Motocross.com
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Generate revenue from advertising or from directing buyers to sellers.
Save users money and time by processing online sales transactions.
Provide a digital environment where buyers and sellers can establish prices for products.
Physical products directly to consumers or individual businesses.
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Save users money and time by processing online sales transactions.
Provide a digital environment where buyers and sellers can establish prices for products.
Create revenue by providing digital content over the Web.
Sell physical products directly to consumers or individual businesses.
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EBay receives a small fee from a seller if a seller is successful in selling an item.
Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
Flickr provides basic services for free, but charges a premium for advanced services.
Apple accepts micropayments for single music track downloads.
EBay receives a small fee from a seller if a seller is successful in selling an item.
Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
Flickr provides basic services for free, but charges a premium for advanced services.
Apple accepts micropayments for single music track downloads.
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The wisdom of crowds
Outsourcing
Crowdsourcing
Social networking
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Prediction markets
Behavioral targeting
Long-tail marketing
Crowdsourcing
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C2C e-commerce.
B2B e-commerce.
B2C e-commerce.
M-commerce.
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B2B e-commerce.
C2C e-commerce.
M-commerce.
B2C e-commerce.
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Disintermediation.
C2C e-commerce.
M-commerce.
B2C e-commerce.
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Clickstream advertising.
Behavioral targeting.
Online profiling.
Long tail marketing.
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Display ads
Classifieds
Search engine
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Eighty percent of online B2B e-commerce is still based on EDI.
B2B e-commerce represents approximately three-quarters of the overall B2B marketplace.
B2B e-commerce only includes commercial transactions between firms.
B2B e-commerce revenues in 2009 were over $3 trillion.
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Raw materials.
Direct goods.
Purchasing goods.
Indirect goods.
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In 2009, m-commerce represented less than 10 percent of all e-commerce.
M-commerce is the fastest growing form of e-commerce.
M-commerce applications are especially popular in Europe, Japan, and South Korea.
In 2009, the top-grossing category of m-commerce was e-book sales.
General capabilities wanted.
Information systems capabilities wanted.
Information elements needed.
Software and hardware required.
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The use of Internet technologies for electronic data transactions.
The exchange between two organizations of standard transactions through a network.
Electronic data invoicing.
Electronic delivery infrastructure.
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Procurement.
E-procurement.
SCM.
Sourcing.
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E-hub.
Marketspace.
Exchange.
Private industrial network.
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Transaction-oriented
Collaborative
Independent
Supply-chain oriented
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Focus on continuous business process coordination between companies for supply chain management.
Are industry owned or operate as independent intermediaries between buyers and sellers.
Are geared towards short-term spot purchasing.
Are more relationship oriented than private industrial networks.
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Exchange.
Vertical market.
Private exchange.
E-hub.
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Location-based services
Financial services
Games and entertainment
Retail shopping
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