Section 8.1—Quiz: The Catering Department
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Section 8. 1—Quiz: The Catering Department
- 1.Which of the following is a main responsibility of the catering department?
- A.
To sell food and beverage functions to businesses and individuals in the local community
- B.
To sell food and beverage to guests at the hotel restaurant
- C.
To prepare food and beverage for the room service department
- D.
All of the above
- 2.Which of the following statements is false?
- A.
Banquets can produce high revenue for a hotel.
- B.
Well-run banquets can generate positive word-of-mouth advertising.
- C.
Catering and meeting room business contributes to a property’s overall image.
- D.
The catering department is the primary profit center in a hotel.
- 3.At a smaller hotel, the catering department is typically overseen by the:
- A.
Food and beverage department
- B.
Sales department
- C.
Rooms division
- D.
Guest service division
- 4.At a larger hotel, the catering department is part of the:
- A.
Food and beverage department
- B.
Sales department
- C.
Rooms division
- D.
Guest service division
- 5.Catering directors often work closely with purchasing agents, chefs, and the marketing and sales department to try to balance their budget and service needs. This responsibility is known as:
- A.
The department administration
- B.
Soliciting accounts
- C.
The cost-effectiveness of the department
- D.
Servicing accounts
- 6.Catering Director
- A.
Sales and administration
- B.
Serve food and beverage
- C.
Overseeing functions and service personnel
- D.
Solicit business
- E.
Maintain paperwork
- 7.Banquet or Catering Manager
- A.
Sales and administration
- B.
Serve food and beverage
- C.
Overseeing functions and service personnel
- D.
Solicit business
- E.
Maintain paperwork
- 8.Catering Salesperson
- A.
Sales and administration
- B.
Serve food and beverage
- C.
Overseeing functions and service personnel
- D.
Solicit business
- E.
Maintain paperwork
- 9.Clerical Staff
- A.
Sales and administration
- B.
Serve food and beverage
- C.
Overseeing functions and service personnel
- D.
Solicit business
- E.
Maintain paperwork
- 10.Service Personnel
- A.
Sales and administration
- B.
Serve food and beverage
- C.
Overseeing functions and service personnel
- D.
Solicit business
- E.
Maintain paperwork
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