Hotel Inspection Procedures: Trivia Knowledge Test! Quiz
Welcome to the trivia quiz that is designed to test out your knowledge of hotel inspection procedures. Being that a hotel serves as a second home for a lot of people cleanliness and comfortability is something all the players aim to offer their customers. Take up the quiz below and see if you carry inspections in the guest rooms as you are expected to.
- 1.Which of the following statements about a guestroom inspection program is false?
- A.
The purpose of a guestroom inspection program is to conduct performance reviews for selected room attendants.
- B.
Room inspectors should be aware of the current status for each room they are assigned.
- C.
Rooms left vacant over an extended period of time should be inspected periodically.
- D.
Room inspections help identify deep cleaning and maintenance needs.
- 2.Which of the following statements about a guestroom inspection program is true?
- A.
The purpose of a guestroom inspection program is to conduct performance reviews for selected room attendants.
- B.
Room inspectors should be aware of the current status for each room they are assigned.
- C.
Rooms left vacant over an extended period of time should be inspected every day.
- D.
Stayover rooms are inspected immediately after room attendants report they have been cleaned.
- 3.What type of technology is being used for guestroom inspections?
- A.
POS systems
- B.
Bar codes
- C.
Cryptology and firewalls
- D.
Property management systems
- 4.As a rule, what should the time frame be for responding to and correcting problems that appear on a room inspection report?
- A.
Within one hour
- B.
Within a work shift
- C.
Within 24 hours
- D.
Within a week
- 5.Room inspections can help identify all but which of the following?
- A.
Room attendants who deserve recognition
- B.
Cleaning problems with the room
- C.
Maintenance needs
- D.
Lack of supplies stocked on the room attendant cart
- 6.You are inspecting Room 1545. Based on the following description, list five things that need to be corrected or noted. You enter the room and immediately see the shading on the carpet where the floor was vacuumed. The room smells slightly of bleach. The bed is neatly made without any wrinkles. There are the standard two pillows on the bed. You cannot find the remote control for the television so you turn it on manually to see if it works—it does. There are extra pillows and blankets in the closet and the dry cleaning bag is hanging on the hangers. The ironing board has fallen to the bottom of the closet. The vanity in the bathroom sparkles and there are towels hanging over the racks. The shower curtain is clean, though there are some hairs covering the drain trap. As you leave the room, you notice that the plastic cover on the door jamb has broken off.
- A.
The room smells of bleach.
- B.
The remote control is missing.
- C.
The ironing board is out of place.
- D.
There are hairs in the drain trap.
- E.
The door jamb is broken.
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