.
What brought you to the hospital what brought you to the hospital?
Do you want to talk about why you are here?
What happened?
The patient's story
Physical assessment
Interview
Everything will be all right
What are you worried about?
What have you been told about the surgery?
Stand over the pt to assure that you can hear each other.
4-5 feet
Within 18 inches
You should sit 4-5 feet away, rather than stand
Why is he so busy?
He will be worried about you
Is there someone else that you would like me to call for you?
Talk louder
Argue with them
Remain calm and in control
Get closer to show you want to comfort them
Open
Closed
Both
Open
Closed
Both
Open
Closed
Both
Open
closed
Both
Verbal
Nonverbal
Both
Yes
No
Both
No
Yes
Sometimes
Communication
Documentation
Assessment
Inspection
Auscultation
Observation
Wait!
Here's an interesting quiz for you.