Rebranding Trivia Test # 2

1. What major rebranding event will occur may 24, 2010?

Official CredAbility launch

Nothing significant

Agency pre-launch celebration

Agency-wide rebranding training

On May 24, 2010, there will be an agency pre-launch celebration. This suggests that the agency is undergoing a rebranding process and is preparing to officially launch their new image. The celebration indicates that the agency is excited and eager to showcase their rebranding efforts to the public and possibly their employees. It is a significant event that signifies a major change in the agency's identity and positioning.

Explanation

On May 24, 2010, there will be an agency pre-launch celebration. This suggests that the agency is undergoing a rebranding process and is preparing to officially launch their new image. The celebration indicates that the agency is excited and eager to showcase their rebranding efforts to the public and possibly their employees. It is a significant event that signifies a major change in the agency's identity and positioning.

2. Why is the agency becoming CredAbility?

Gain unrestricted access to the international marketplace

Associate itself with bad actors in the industry

Advertise in local footprint

Become a national center of excellence in credit counseling and education

The agency is becoming CredAbility in order to become a national center of excellence in credit counseling and education. This suggests that the agency wants to establish itself as a leading organization in providing high-quality credit counseling and educational services. By rebranding as CredAbility, they aim to enhance their reputation and credibility in this field, attracting more clients and becoming a trusted resource for individuals seeking assistance with credit-related matters.

Explanation

The agency is becoming CredAbility in order to become a national center of excellence in credit counseling and education. This suggests that the agency wants to establish itself as a leading organization in providing high-quality credit counseling and educational services. By rebranding as CredAbility, they aim to enhance their reputation and credibility in this field, attracting more clients and becoming a trusted resource for individuals seeking assistance with credit-related matters.

3. In relationship to the question about the major event to occur on May 24, 2010, what is staff's primary responsiblity?

Inform all clients of the historical event

Take copious notes and ensure compliance

Mandatory attendance, unless otherwise approved absence

None of the above

The staff's primary responsibility in relation to the major event on May 24, 2010, is to have mandatory attendance, unless there is an approved absence. This means that all staff members are required to be present at the event unless they have been granted permission to be absent. This ensures that all staff members are present and available for any tasks or responsibilities related to the event.

Explanation

The staff's primary responsibility in relation to the major event on May 24, 2010, is to have mandatory attendance, unless there is an approved absence. This means that all staff members are required to be present at the event unless they have been granted permission to be absent. This ensures that all staff members are present and available for any tasks or responsibilities related to the event.

4. Generally, when will the use of current CCCS-branded material will be prohibited by new agency rebranding policies?

Two weeks is Ok; however, two months after the launch date should very limited

Until all old materials are completed exhausted

Documents that go directly to clients must be changed by year end

Decision is left to the discretion of the department vice presidents

The use of current CCCS-branded material will generally be prohibited by new agency rebranding policies two weeks after the launch date. However, after two months, the use of such material should be very limited.

Explanation

The use of current CCCS-branded material will generally be prohibited by new agency rebranding policies two weeks after the launch date. However, after two months, the use of such material should be very limited.

5. With the launch of the new brand what will the Authorization for Services form be called?

Counseling Summary

Agreement for Services

Post Couseling Package

The form will not change

The correct answer is "Agreement for Services" because when a new brand is launched, the Authorization for Services form will be renamed to reflect the new branding. This form is used to establish an agreement between the service provider and the client regarding the services that will be provided.

Explanation

The correct answer is "Agreement for Services" because when a new brand is launched, the Authorization for Services form will be renamed to reflect the new branding. This form is used to establish an agreement between the service provider and the client regarding the services that will be provided.

6. The agency's new website will allow the agency to do which of the following?

Serve more people more efficiently

Enhance security by limiting the number client/consumer referrals

Become the definitive online destination for credit restoration

Enjoy multiple ways to sign on to agency's internet

The agency's new website will allow them to serve more people more efficiently. This means that the website will enable the agency to reach and assist a larger number of individuals in a more effective and streamlined manner.

Explanation

The agency's new website will allow them to serve more people more efficiently. This means that the website will enable the agency to reach and assist a larger number of individuals in a more effective and streamlined manner.

7. Which of the following subnames will be placed directly under "CredAbility" for all regional and branch office signage after the launch?

Nonprofit Credit Counseling & Education

CCCS

The Consumer Credit Counseling Agency of " name of regional location"

No subnames will be authorized

The correct answer is "The Consumer Credit Counseling Agency of 'name of regional location'". This subname will be placed directly under "CredAbility" for all regional and branch office signage after the launch.

Explanation

The correct answer is "The Consumer Credit Counseling Agency of 'name of regional location'". This subname will be placed directly under "CredAbility" for all regional and branch office signage after the launch.

8. The commonly used term "DMP deposit" will be changed to which of the following after the rebranding launch date?

Deposit

Payment

DMP payment

TFO deposit

After the rebranding launch date, the term "DMP deposit" will be changed to "payment." This suggests that the rebranding will involve a shift in terminology, where the term "deposit" will be replaced with "payment" in reference to DMP (Data Management Platform) transactions.

Explanation

After the rebranding launch date, the term "DMP deposit" will be changed to "payment." This suggests that the rebranding will involve a shift in terminology, where the term "deposit" will be replaced with "payment" in reference to DMP (Data Management Platform) transactions.

9. When will the agency generally stop accepting payments made to "CCCS of Greater Atlanta?"

No deadline will be imposed

Immediately after the rebranding launch date

December 31, 2010

August 31, 2010

The agency will generally stop accepting payments made to "CCCS of Greater Atlanta" on August 31, 2010.

Explanation

The agency will generally stop accepting payments made to "CCCS of Greater Atlanta" on August 31, 2010.

10. Which of the following statements is true concerning the change to CredAbility?

Agency will eliminate competition

Showcase multiple lines of services

Change business approach and practices

A true celebration of the people of the agency

The correct answer is "a true celebration of the people of the agency." This suggests that the change to CredAbility involves acknowledging and appreciating the individuals within the agency. This could mean recognizing their contributions, achievements, or unique qualities. It implies a positive and uplifting atmosphere within the agency, where the focus is on the people and their success.

Explanation

The correct answer is "a true celebration of the people of the agency." This suggests that the change to CredAbility involves acknowledging and appreciating the individuals within the agency. This could mean recognizing their contributions, achievements, or unique qualities. It implies a positive and uplifting atmosphere within the agency, where the focus is on the people and their success.