Test staff awareness and knowledge of key events, policy and procedure changes, and client impact of rebranding efforts and launch.
Two weeks is Ok; however, two months after the launch date should very limited
Until all old materials are completed exhausted
Documents that go directly to clients must be changed by year end
Decision is left to the discretion of the department vice presidents
Nonprofit Credit Counseling & Education
CCCS
The Consumer Credit Counseling Agency of " name of regional location"
No subnames will be authorized
Counseling Summary
Agreement for Services
Post Couseling Package
The form will not change
Gain unrestricted access to the international marketplace
Associate itself with bad actors in the industry
Advertise in local footprint
Become a national center of excellence in credit counseling and education
Official CredAbility launch
Nothing significant
Agency pre-launch celebration
Agency-wide rebranding training
Serve more people more efficiently
Enhance security by limiting the number client/consumer referrals
Become the definitive online destination for credit restoration
Enjoy multiple ways to sign on to agency's internet
Inform all clients of the historical event
Take copious notes and ensure compliance
Mandatory attendance, unless otherwise approved absence
None of the above
Agency will eliminate competition
Showcase multiple lines of services
Change business approach and practices
A true celebration of the people of the agency
Deposit
Payment
DMP payment
TFO deposit
No deadline will be imposed
Immediately after the rebranding launch date
December 31, 2010
August 31, 2010