First and foremost, realize that flooring is a _______ purchase for the customer. As previously mentioned, it may be the third or fourth largest investment after a house and car which an individual makes.
The average consumer is very comfortable in making decorating decisions.
What is considered to be the customer’s biggest fear?
Spending a larger amount of money
Making a mistake
Something new will be introduced that is better
What are the key thoughts that will consciously affect the actual buying process?
What are the five key reasons that a retail customer does not buy?
The sales professional’s slight edge is often because he sell’s from the customer’s point of _____
What are the cunsumers key buying attitudes & habits?
Shops 2-3 stores
Not comfortable making decorating decisions
It's a major investment
Fear of making a mistake they will have to live with
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Questions: 25 | Attempts: 55154 | Last updated: Aug 5, 2022
Which of the following is NOT a characteristic of professionalism:
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