Quiz For Partner's Employee

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| By Nuktadotme
N
Nuktadotme
Community Contributor
Quizzes Created: 3 | Total Attempts: 169
Questions: 10 | Attempts: 46

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Quiz For Partners Employee - Quiz

Please read the feedback after each question.


Questions and Answers
  • 1. 

    How can anyone change his pin?

    • A.

      By clicking on the forgot pin link

    • B.

      By sms

    • C.

      Through his email

    Correct Answer
    A. By clicking on the forgot pin link
    Explanation
    Members, partners and employees can change his pin by clicking on forgot pin link.

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  • 2. 

    What partner’s employee will do if he accidentally entered wrong amount?

    • A.

      Report to Nukta support

    • B.

      Report the matter to his manager

    • C.

      Apply for new account

    Correct Answer
    B. Report the matter to his manager
    Explanation
    Reversal of points can only be done by Nukta support but this must be requested by partner manager.

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  • 3. 

    While crediting the points to customers employee need to

    • A.

      Calculate the points

    • B.

      Add random points

    • C.

      Enter amount spent by customer

    Correct Answer
    C. Enter amount spent by customer
    Explanation
    Employee do not need to calculate the points just enter amount spent by customer because during initial set up the points for each amount you enter into the ''amount'' field in the Nukta partner is already programmed in

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  • 4. 

     Partner employee can download customer data.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Only Partner Manager can download/access customer data.

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  • 5. 

    Nukta loyalty program is based on

    • A.

      Virtual card system

    • B.

      Plastic card

    • C.

      Paper cards

    Correct Answer
    A. Virtual card system
    Explanation
    Our platform is built around a virtual card system. You just need a mobile phone with internet connection for this. Card numbers and bar code is emailed to members when they sign up.

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  • 6. 

    Who has access to different features on dashboard of Nukta?

    • A.

      Nukta partner manager

    • B.

      Partner employee

    • C.

      Member

    Correct Answer
    A. Nukta partner manager
    Explanation
    Nukta partner manager has higher access to all features of Nukta. This depends on type of subscription.

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  • 7. 

    Who can credit directly random points to customers?

    • A.

      Manager (Nukta Partner)

    • B.

      Employee

    Correct Answer
    A. Manager (Nukta Partner)
    Explanation
    Only manager can credit directly random points to customers.

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  • 8. 

    Nukta partner’s employee can

    • A.

      Credit points to customers

    • B.

      Check fraud reports

    • C.

      Send promotional messages to your customers

    Correct Answer
    A. Credit points to customers
    Explanation
    Nukta partner's employee can credit points to customers through Nukta partner app or Dashboard

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  • 9. 

    How customer (member) can generate referral code?

    • A.

      Through member app

    • B.

      Through partner app

    • C.

      Through member dashboard

    Correct Answer
    C. Through member dashboard
    Explanation
    On member dashboard through www.nukta.me login and Click on generate code and get a unique referral code. This will only work when a partner is running a referral promotion.

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  • 10. 

    Employee can credit points to customers through [ ________ ]

    Correct Answer
    Nukta app and online, app or online, app or browser
    Explanation
    Nukta employees can credit points to customers through the app or through signing in www.nukta.me

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