Ptw Organizational Overview Training Module Assessment

The correct answer is "Physical Therapy treatment." The primary functions of PTW's Administrative Support Staff include customer facing, cross-functional support, and business operations. However, they are not involved in providing physical therapy treatment. Their role is primarily focused on administrative tasks and supporting the overall operations of the business, rather than directly providing therapy services to patients.

The correct answer is "All of the above" because the given statement includes three requirements for the Level 3 Physical Therapy Aide - Athletic Trainer position at PTW. The position involves participating in community athletic events, requiring a current/active National Certification (ATC), and requiring CPR certification. Therefore, all three statements are true and encompass the requirements for the position.

The licensed professional staff of PTW is responsible for tracking the progress of customers, delivering services, and planning services. However, performing payroll is not listed as one of their primary functions. This suggests that the licensed professional staff does not handle payroll-related tasks within the organization.

The main requirements for moving from a Level 2 to a Level 3 position as a Physical Therapy Aide include the completion of at least 1 year of relevant employment experience, having a specific interest beyond clinical duties, and creating a developmental career plan. These requirements suggest that in order to advance to a Level 3 position, it is important to have practical experience, a desire to go beyond basic clinical duties, and a clear plan for career growth and development.

The Human Resources Coordinator is the appropriate position at PTW that can provide help in dealing with a confidential employee relations issue. Human Resources professionals are trained to handle sensitive matters related to employees and can provide guidance, support, and resolution to such issues. They are knowledgeable about company policies, procedures, and legal requirements, and can ensure that the matter is handled appropriately and confidentially.

The Financial Coordinator position at PTW involves various responsibilities such as developing and maintaining relationships with customers, managing and developing staff, and communicating with physicians and local business offices. However, the key responsibility of the position is to compute, classify, and record numerical data in order to ensure that the financial records are complete. This implies that the Financial Coordinator is primarily responsible for maintaining the accuracy and integrity of the financial records of PTW.

Based on the information given, the friend has less than 90 days of relevant working experience. Therefore, they would most likely qualify for the entry-level position, which is the Physical Therapy Aide - Level 1 role. This role is suitable for individuals who are new to the field and have minimal experience.

As an Office Manager at PTW, your primary job duties generally consist of administration tasks such as evaluating the performance of clinical support staff, hiring new clinical support staff, and facilitating communication between clinical and administrative staff. However, providing physical therapy treatment and procedures is not typically part of your job responsibilities as an Office Manager.

The primary functions of PTW's Clinical Support Staff include delivery of services, facility preparation, and customer preparation. However, managing employee relations is not one of their primary functions. This means that the Clinical Support Staff is not responsible for handling employee relations within the organization.

The Processing Coordinator is best able to explain the patient statement because they are responsible for handling and processing all billing and insurance-related matters. They have the knowledge and expertise to understand the details of the statement and can provide a clear explanation to the patient. The Human Resources Coordinator may not have the necessary knowledge about billing and insurance, while the Front Desk Customer Service Representative may not have the authority or expertise to explain the statement in detail. The Office Manager may have other responsibilities and may not be as familiar with the specific details of the patient statement.

The correct answer is "Documentation of the physical therapy treatment." Clinical support staff typically assist with patient assistance, transportation, and recording information through the use of flow sheets and checklists. However, documenting the physical therapy treatment is typically the responsibility of the physical therapist or other healthcare professionals directly involved in providing the treatment.

The physical therapist may not permit clinical support staff to interpret referrals, conduct tests, initiate treatment programs independently, perform evaluation procedures, or assume the responsibility for patient care.