Ptw Web Based Information Training Module Assessment
This assessment is desgined to measure knowledge retention from the training module that you just completed. Please chose the best answer to each multiple choice question.
Note: you must achieve a score of 90% or above in order to successfully pass the training course
After successful completition of the assessment, please print your certificate and present to the Human Resources Coordinator for review.
- 1.
The main page of the PTW homepage contains all of the following, except:
- A.
A brief history of PTW
- B.
Important company announcements
- C.
Frequently asked questions
- D.
Marketing
Correct Answer
C. Frequently asked questionsExplanation
The main page of the PTW homepage includes a brief history of the company, important company announcements, and marketing information. However, it does not include frequently asked questions. These are typically found on a separate page or section of the website to provide answers to common queries from customers or users.Rate this question:
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- 2.
PTW facilities are located in which of the following cities:
- A.
Lansdale, West Norriton, Montgomeryville, Quakertown, Glenside
- B.
Lansdale, Doylestown, East Norriton, Quakertown, Jenkintown
- C.
Lansdale, Trooper, West Norriton, Quakertown, Elkins Park
- D.
Lansdale, North Wales, Montgomeryville, Quakertown, Cheltenham
Correct Answer
A. Lansdale, West Norriton, Montgomeryville, Quakertown, GlensideExplanation
The correct answer is Lansdale, West Norriton, Montgomeryville, Quakertown, Glenside. These cities are mentioned in the answer option and are the locations of PTW facilities.Rate this question:
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- 3.
Which of the following is true about PTW's hours of operation?
- A.
We are open from 9am-5pm seven days a week
- B.
We are open for fitness by appointment only
- C.
We open one hour earlier than the first appointment and close one hour later than the last appointment
- D.
All PTW locations operate on the same preset schedule of operations
Correct Answer
C. We open one hour earlier than the first appointment and close one hour later than the last appointmentExplanation
The correct answer is "We open one hour earlier than the first appointment and close one hour later than the last appointment." This means that the hours of operation for PTW are flexible and depend on the first and last appointments of the day. The facility opens one hour before the first appointment and closes one hour after the last appointment, allowing for extended hours if necessary. This suggests that PTW prioritizes accommodating their clients' schedules and ensuring that they can access their services outside of regular business hours.Rate this question:
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- 4.
The PTW "Testimonials" tab on the website is important because:
- A.
It shows customers that PTW is protected if ever brought to the witness stand
- B.
It allows customers to ask common questions that they might have of PTW services
- C.
It showcases the many awards that PTW has won over the years for their customer services
- D.
It provides customers with a glimpse of what they can expect to experience at PTW based upon the success stories of previous clients
Correct Answer
D. It provides customers with a glimpse of what they can expect to experience at PTW based upon the success stories of previous clientsExplanation
The PTW "Testimonials" tab on the website is important because it provides customers with a glimpse of what they can expect to experience at PTW based upon the success stories of previous clients. By showcasing the positive experiences and outcomes of previous clients, potential customers can gain trust and confidence in PTW's services. This can help them make informed decisions and feel more comfortable in choosing PTW for their needs.Rate this question:
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- 5.
The PTW "Links" tab on the website provides customers with:
- A.
Links to the PTW Mission, vision, and values statement
- B.
Links to other non-PTW organizations or websites that relate to physical therapy or general wellness
- C.
Links to the main services that PTW offers to its customers
- D.
Links to PTW employees' personal bios and credential information
Correct Answer
B. Links to other non-PTW organizations or websites that relate to physical therapy or general wellnessExplanation
The PTW "Links" tab on the website provides customers with links to other non-PTW organizations or websites that relate to physical therapy or general wellness. This means that customers can access additional resources and information from external sources that can further enhance their understanding of physical therapy and general wellness. These links may include articles, research studies, educational materials, or other relevant resources that can support customers in their healthcare journey.Rate this question:
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- 6.
A potential customer is interested in coming to PTW; you refer them to our webpage because they would be able to find which of the following information there?
- A.
The "Why Chose Us" information section
- B.
Contact information for each of our locations
- C.
Information about our insurance partners
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
The potential customer would be able to find all of the mentioned information on our webpage. The "Why Choose Us" section provides information about the reasons why they should choose our services. The webpage also includes contact information for each of our locations, making it easy for the customer to reach out to us. Additionally, information about our insurance partners is available on the webpage, which is beneficial for the customer to understand the coverage options.Rate this question:
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- 7.
You are a new employee at PTW and want to learn more about the Physical Therapy field. Which tab on the PTW homepage leads to articles that will help you expand your knowledge?
- A.
The "Medical Library" tab
- B.
The PTW "Blog" tab
- C.
The "Frequently Asked Questions (FAQ)" Tab
- D.
The "Services" Tab
Correct Answer
A. The "Medical Library" tabExplanation
The "Medical Library" tab is the correct answer because it suggests that the PTW website has a collection of articles and resources related to the physical therapy field. This tab is likely to provide information and knowledge that can help the new employee expand their understanding of the field. The "Blog" tab may also contain articles, but it may cover a broader range of topics and may not specifically focus on physical therapy. The "Frequently Asked Questions (FAQ)" tab is more likely to provide answers to common queries rather than in-depth knowledge. The "Services" tab is likely to provide information about the services offered by PTW rather than educational articles.Rate this question:
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- 8.
A customer calls PTW and explains that she has forgotten how to the do the "No Money" exercise. Which tab on our website can you refer them to in order to guide them through the exercises?
- A.
The "Services The "Services" tab
- B.
The "In the News" tab
- C.
The "Mission" tab
- D.
The "Video Library" Tab
Correct Answer
D. The "Video Library" TabExplanation
The "Video Library" tab would be the correct tab to refer the customer to in order to guide them through the exercises. This tab is likely to contain instructional videos or tutorials that can help the customer remember how to do the "No Money" exercise.Rate this question:
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- 9.
A potential customer has many common questions that have to do with physical therapy at PTW but you do not know all the answers off the top of your head. What tab on our website can you refer them to in order to help answer many of these questions?
- A.
The "Services" tab
- B.
The FAQ tab
- C.
The "Links" tab
- D.
The "Employment" tab
Correct Answer
B. The FAQ tabExplanation
The FAQ tab on the website can be referred to in order to help answer many of the potential customer's common questions about physical therapy at PTW. This tab is specifically designed to provide frequently asked questions and their answers, making it a reliable source of information for customers seeking clarification on various aspects of physical therapy services offered by PTW.Rate this question:
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- 10.
A vendor is interested in partnering with PTW on a future project but is unsure of PTW's extensive history of rewards and recognition. What tab on our website can you direct them to in order to show them PTW's achievements?
- A.
The "In the News" tab
- B.
The "Services" tab
- C.
The "Community Service" tab
- D.
The "Mission" tab
Correct Answer
A. The "In the News" tabExplanation
The "In the News" tab on the website would be the most appropriate tab to direct the vendor to in order to show them PTW's achievements. This tab is likely to contain news articles, press releases, or other media coverage that highlight the company's accomplishments and recognition. By reviewing the content under this tab, the vendor can get a better understanding of PTW's extensive history of rewards and recognition.Rate this question:
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Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 17, 2023Quiz Edited by
ProProfs Editorial Team -
Feb 24, 2012Quiz Created by
PTWHumanResource
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