PTW Web Based Information Training Module Assessment

2.

PTW facilities are located in which of the following cities:

Lansdale, West Norriton, Montgomeryville, Quakertown, Glenside
Lansdale, Doylestown, East Norriton, Quakertown, Jenkintown
Lansdale, Trooper, West Norriton, Quakertown, Elkins Park
Lansdale, North Wales, Montgomeryville, Quakertown, Cheltenham

Correct Answer

A. Lansdale, West Norriton, Montgomeryville, Quakertown, Glenside

Explanation

The correct answer is Lansdale, West Norriton, Montgomeryville, Quakertown, Glenside. These cities are mentioned in the answer option and are the locations of PTW facilities.

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3.

Which of the following is true about PTW's hours of operation?

We are open from 9am-5pm seven days a week
We are open for fitness by appointment only
We open one hour earlier than the first appointment and close one hour later than the last appointment
All PTW locations operate on the same preset schedule of operations

Correct Answer

A. We open one hour earlier than the first appointment and close one hour later than the last appointment

Explanation

The correct answer is "We open one hour earlier than the first appointment and close one hour later than the last appointment." This means that the hours of operation for PTW are flexible and depend on the first and last appointments of the day. The facility opens one hour before the first appointment and closes one hour after the last appointment, allowing for extended hours if necessary. This suggests that PTW prioritizes accommodating their clients' schedules and ensuring that they can access their services outside of regular business hours.

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4.

The PTW "Testimonials" tab on the website is important because:

It shows customers that PTW is protected if ever brought to the witness stand
It allows customers to ask common questions that they might have of PTW services
It showcases the many awards that PTW has won over the years for their customer services
It provides customers with a glimpse of what they can expect to experience at PTW based upon the success stories of previous clients

Correct Answer

A. It provides customers with a glimpse of what they can expect to experience at PTW based upon the success stories of previous clients

Explanation

The PTW "Testimonials" tab on the website is important because it provides customers with a glimpse of what they can expect to experience at PTW based upon the success stories of previous clients. By showcasing the positive experiences and outcomes of previous clients, potential customers can gain trust and confidence in PTW's services. This can help them make informed decisions and feel more comfortable in choosing PTW for their needs.

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5.

The PTW "Links" tab on the website provides customers with:

Links to the PTW Mission, vision, and values statement
Links to other non-PTW organizations or websites that relate to physical therapy or general wellness
Links to the main services that PTW offers to its customers
Links to PTW employees' personal bios and credential information

Correct Answer

A. Links to other non-PTW organizations or websites that relate to physical therapy or general wellness

Explanation

The PTW "Links" tab on the website provides customers with links to other non-PTW organizations or websites that relate to physical therapy or general wellness. This means that customers can access additional resources and information from external sources that can further enhance their understanding of physical therapy and general wellness. These links may include articles, research studies, educational materials, or other relevant resources that can support customers in their healthcare journey.

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6.

A potential customer is interested in coming to PTW; you refer them to our webpage because they would be able to find which of the following information there?

The "Why Chose Us" information section
Contact information for each of our locations
Information about our insurance partners
All of the above

Correct Answer

A. All of the above

Explanation

The potential customer would be able to find all of the mentioned information on our webpage. The "Why Choose Us" section provides information about the reasons why they should choose our services. The webpage also includes contact information for each of our locations, making it easy for the customer to reach out to us. Additionally, information about our insurance partners is available on the webpage, which is beneficial for the customer to understand the coverage options.

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7.

You are a new employee at PTW and want to learn more about the Physical Therapy field. Which tab on the PTW homepage leads to articles that will help you expand your knowledge?

The "Medical Library" tab
The PTW "Blog" tab
The "Frequently Asked Questions (FAQ)" Tab
The "Services" Tab

Correct Answer

A. The "Medical Library" tab

Explanation

The "Medical Library" tab is the correct answer because it suggests that the PTW website has a collection of articles and resources related to the physical therapy field. This tab is likely to provide information and knowledge that can help the new employee expand their understanding of the field. The "Blog" tab may also contain articles, but it may cover a broader range of topics and may not specifically focus on physical therapy. The "Frequently Asked Questions (FAQ)" tab is more likely to provide answers to common queries rather than in-depth knowledge. The "Services" tab is likely to provide information about the services offered by PTW rather than educational articles.

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8.

A customer calls PTW and explains that she has forgotten how to the do the "No Money" exercise. Which tab on our website can you refer them to in order to guide them through the exercises?

The "Services The "Services" tab
The "In the News" tab
The "Mission" tab
The "Video Library" Tab

Correct Answer

A. The "Video Library" Tab

Explanation

The "Video Library" tab would be the correct tab to refer the customer to in order to guide them through the exercises. This tab is likely to contain instructional videos or tutorials that can help the customer remember how to do the "No Money" exercise.

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9.

A potential customer has many common questions that have to do with physical therapy at PTW but you do not know all the answers off the top of your head. What tab on our website can you refer them to in order to help answer many of these questions?

The "Services" tab
The FAQ tab
The "Links" tab
The "Employment" tab

Correct Answer

A. The FAQ tab

Explanation

The FAQ tab on the website can be referred to in order to help answer many of the potential customer's common questions about physical therapy at PTW. This tab is specifically designed to provide frequently asked questions and their answers, making it a reliable source of information for customers seeking clarification on various aspects of physical therapy services offered by PTW.

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10.

A vendor is interested in partnering with PTW on a future project but is unsure of PTW's extensive history of rewards and recognition. What tab on our website can you direct them to in order to show them PTW's achievements?

The "In the News" tab
The "Services" tab
The "Community Service" tab
The "Mission" tab

Correct Answer

A. The "In the News" tab

Explanation

The "In the News" tab on the website would be the most appropriate tab to direct the vendor to in order to show them PTW's achievements. This tab is likely to contain news articles, press releases, or other media coverage that highlight the company's accomplishments and recognition. By reviewing the content under this tab, the vendor can get a better understanding of PTW's extensive history of rewards and recognition.

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Ptw Web Based Information Training Module Assessment

The main page of the PTW homepage contains all of the following, except:

Quiz Preview

PTW facilities are located in which of the following cities:

Which of the following is true about PTW's hours of operation?

The PTW "Testimonials" tab on the website is important because:

The PTW "Links" tab on the website provides customers with:

A potential customer is interested in coming to PTW; you refer them to our webpage because they would be able to find which of the following information there?

You are a new employee at PTW and want to learn more about the Physical Therapy field. Which tab on the PTW homepage leads to articles that will help you expand your knowledge?

A customer calls PTW and explains that she has forgotten how to the do the "No Money" exercise. Which tab on our website can you refer them to in order to guide them through the exercises?

A potential customer has many common questions that have to do with physical therapy at PTW but you do not know all the answers off the top of your head. What tab on our website can you refer them to in order to help answer many of these questions?

A vendor is interested in partnering with PTW on a future project but is unsure of PTW's extensive history of rewards and recognition. What tab on our website can you direct them to in order to show them PTW's achievements?