Processing Payments
Answer questions regarding:checking or savings account payments over the phone. Credit and debit card payments over the phone. Recurring payments. Payments using MoneyGram, Western Union, American Payment Systems, and Global Express. Verifying that payments were made using MoneyGram, Western Union, American Payment Systems, and Global Express. Self-service options. Mail in payments.
- 1.
What are the 2 main actions in taking a checking or savings account payments over the phone?
- A.
Verify enrollment & Process payment
- B.
Enroll account & Process payment
- C.
Verify payment & process enrollment
Correct Answer
A. Verify enrollment & Process payment -
- 2.
We accept credit card payments except from:
- A.
Visa
- B.
Mastercard
- C.
Discovery card
- D.
American express
- E.
Diner's card
Correct Answer
C. Discovery card -
- 3.
Recurring Direct Debit (RDD): Allows Sprint to automatically charge the balance in full to a debit card on a recurring monthly basis.
- A.
True
- B.
False
Correct Answer
B. False -
- 4.
Customers can enroll in recurring payment program except thru:
- A.
Www.sprint.com
- B.
Through specialist via email
- C.
Through specialist via mail
- D.
Through specialist via fax
Correct Answer
B. Through specialist via email -
- 5.
Payments made via moneygram will be posted in Ensemble within _____ after payment is made.
- A.
5 to 10 minutes
- B.
24 to 72 hours
- C.
2 to 4 hours
- D.
3 to 5 days
Correct Answer
C. 2 to 4 hours -
- 6.
Receive code for moneygram
- A.
3742
- B.
3247
- C.
3372
- D.
3472
Correct Answer
D. 3472 -
- 7.
How many digits is the moneygram reference #?
- A.
8 digits
- B.
5 digits
- C.
16 digits
- D.
10 digits
Correct Answer
A. 8 digits -
- 8.
How much is the processing fee for Western union payment?
- A.
$25.00
- B.
$12.95
- C.
$15.00
Correct Answer
B. $12.95 -
- 9.
To sign-up for PRE-CASH card, the customer is required to give the retail store location the following info except:
- A.
BAN
- B.
Name
- C.
Ptn
- D.
SSN
- E.
Billing address
Correct Answer
D. SSN -
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
-
Dec 14, 2012Quiz Edited by
ProProfs Editorial Team -
Jan 21, 2009Quiz Created by
Eydie
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