7 Questions |
By Neysa | Last updated: Dec 14, 2012
| Total Attempts: 36
Please review the TIS User's Guide to successfully complete this quiz.
Questions and Answers
You will notice that there are two tabs at the top of the page when you first log into TIS. They include Home and ________. You will need to click on the ______ tab to bring up the proper search screen below
Reference Information, Reference Information
Technical Information, Technical Information
You search for information by vehicle Division, Model, and _____ by making the proper selections in the dropdown fields in the upper left corner of the page.
Selling Dealer Location
True or False: You can also search TIS using keywords to locate specific information such as instructions for Keys, Tires, Warning Lights, etc.
You may also search for information by using the _______ Index.
TIS Tip: Be as _______ as you can in your phrasing.
True or False: You do not have to become comfortable in the application and use it.
True or False: Per our P&P, if we do not have a paper copy of an owner's manual and it is late, after hours, or on a weekend, and a dealership is open in a different state, we can transfer the customer to an out of state dealer to assist (example: Calling Lexus of Glendale for a customer who lives in New York).