P&p Quiz #75: Low Tire Pressure Warning Lights

7 Questions | Total Attempts: 42

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P&p Quiz #75: Low Tire Pressure Warning Lights

Please refer to the Low Tire Pressure Warning Lights P&P to successfully complete this quiz.


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Questions and Answers
  • 1. 
    Ask the Lexus customer to first do a ______ inspection to see if any of the tires appear low.
    • A. 

      Dealer

    • B. 

      Visual

    • C. 

      Service Station

  • 2. 
     Where is the tire gauge located? 
    • A. 

      Took Kit

    • B. 

      Trunk

    • C. 

      Glove Compartment

  • 3. 
    If the tire pressures is low in a tire, please recommend a _______ and set up the appropriate service.
    • A. 

      Air Delivery

    • B. 

      Transport

    • C. 

      Tire Change

  • 4. 
    If the Lexus customer is not able to check the tire pressure, then advise the customer to _______ their vehicle to their Lexus dealership to have it checked out.
    • A. 

      Transport

    • B. 

      Drive

  • 5. 
    If the Lexus owner is worried that they can't ______ drive their vehicle with the low tire pressure warning light on, then please offer to arrange a transport to a Lexus dealership. 
    • A. 

      Unsafely

    • B. 

      Safely

  • 6. 
    True or False: Please dispatch cases to light service technicians to calibrate a vehicle or assist with low tire pressure warning light situations.
    • A. 

      True

    • B. 

      False

  • 7. 
     If a light service technician calls in requesting a case # after the fact, please explain to them (politely & professionally) that we are ________ to give them a case number.
    • A. 

      Able

    • B. 

      Unable