In sales terms, closing is generally defined as the moment when a prospect or customer decides to make the purchase. Very few prospects will self close, making it necessary for the salesperson to instigate the close.
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When the technician is here, could the gate ben left unlocked?
When the technician's treating the house, did you want me to throw the shed in for free?
A and B
None of the above
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All of the above
Actively taking notes
Inspecting areas of activity
Making them feel as if they should be doing this
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Would you like to have this done before or after your neghbors?
When the technician is here could the gate be kept unlocked
If the technician came by he would...
When the technician is in the area he could get it done for half price
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