This quiz will gauge the level of comprehension over the 25 page PDF that was sent out covering the following topics: 1. Photo Basics 2. True Digital, Print from Digital and RGB 3. Photo Resolution 4. Resubmitting an order From the Website 5. Photo CSR Reminders 6. Picture Mover 7. Downloading Hi-Res PicturesGood luck!
Reorder the items from the website.
Give the customer the Vendor Phone Number.
Refund the Customer immediately.
Have the customer pick up their prints at the local store instead.
Offer to Resubmit the order at no cost. If the customer requests it, we can refund instead (if it's in our allotted amount).
Satin Finish
Matte Finish
Glossy Finish
Blurred Finish
Hi Res Finish
True
False
The customer accidently ordered doubles.
The customer gave the wrong credit card number.
The friend picked up the photos and decided to send them back.
The friend bought other items when they picked up the photos.
None of the above
TRUE
FALSE
Fugi
Kodak
Matte
Glossy
DPI
4x6
5x7
4x3.5
4x5.3
8x10
It reverts to a 4x6
It becomes blurry
It can't process
The film becomes exposed
Nothing happens.
Resolution, Game, Based
Really Gross Borders
Red Green Blue
Resolution Green Base
10 MB
2 MB
6 MB
3 MB
5 MB
BMP
JPG
GIF
PNG
TIFF
The photo is too small to produce good quality products.
Caution: do not proceed
This photo is perfect for the large photo Throw.
The "Your Account" page, under orders/pharmacy/other
The Photo "my home" page under "Order History"
Customer can't resubmit an order from the website.
Www.walgreens.photo.com/picturemover
Http://walgreens.com/picturemover
Http://picturemover.com/walgreens
Https://walgreens.com/picturemover
Http://photo.walgreens.com/picturemover
One by One
Quick Upload
Picture Mover
Active X
Java
YES
NO
2
All of them
10
12
5
TRUE
FALSE