Please answer all questions.
Passing mark is 80%.
Exam time is unlimited.
Use your GPN for the Name field.
Contact your Team Leader or Deputy for the password.
Broadgate.
Opfikon.
Liverpool Street.
Lombard Street.
FICC
IBD
Equities
Human Resources
None of the above.
No.
Yes.
Support is provided by Market Data Services.
6:30 am - 7:00 pm.
7:00 am - 9:00 pm.
9:00 am - 5:00 pm.
None of the above.
USC_DTS_LdnCorp
TSC_DTS_LdnTrad
USC_OSS_UK
USC_Trad_GlobalAM_LDN
DTS_USC_CorpLdn
Workstation ID.
Customers contact details (phone / desk location).
Description of the Incident.
Any troubleshooting that was carried out.
All of the above.
Queue Management.
The OSS UK Fixed Income Team Leader.
A USC Team Leader or Deputy.
None of the above.
USC Queue Management.
USC Deputies.
All OSS UK Fixed Income team members.
None of the above.
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