Oss UK Fixed Income Exam

8 Questions | Total Attempts: 55

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United Kingdom Quizzes & Trivia

Please answer all questions. Passing mark is 80%. Exam time is unlimited. Use your GPN for the Name field. Contact your Team Leader or Deputy for the password.


Questions and Answers
  • 1. 
    What location in London does the OSS UK Fixed Income Team work in?
    • A. 

      Broadgate.

    • B. 

      Opfikon.

    • C. 

      Liverpool Street.

    • D. 

      Lombard Street.

  • 2. 
    What business group does the OSS UK Fixed Income Team provide support to?
    • A. 

      FICC

    • B. 

      IBD

    • C. 

      Equities

    • D. 

      Human Resources

    • E. 

      None of the above.

  • 3. 
    Does the OSS UK Fixed Income Team provide support for Market Data Services applications?
    • A. 

      No.

    • B. 

      Yes.

    • C. 

      Support is provided by Market Data Services.

  • 4. 
    Apart from Monday, what are the support hours for the OSS UK Fixed Income Team?
    • A. 

      6:30 am - 7:00 pm.

    • B. 

      7:00 am - 9:00 pm.

    • C. 

      9:00 am - 5:00 pm.

    • D. 

      None of the above.

  • 5. 
    What is the contact chat channel for the OSS UK Fixed Income Team?
    • A. 

      USC_DTS_LdnCorp

    • B. 

      TSC_DTS_LdnTrad

    • C. 

      USC_OSS_UK

    • D. 

      USC_Trad_GlobalAM_LDN

    • E. 

      DTS_USC_CorpLdn

  • 6. 
    What information is MANDATORY in all tickets sent to the OSS UK Fixed Income Team?
    • A. 

      Workstation ID.

    • B. 

      Customers contact details (phone / desk location).

    • C. 

      Description of the Incident.

    • D. 

      Any troubleshooting that was carried out.

    • E. 

      All of the above.

  • 7. 
    Who is the best person to approach (in the first instance) if you cannot get in contact with the OSS UK Fixed Income Team?
    • A. 

      Queue Management.

    • B. 

      The OSS UK Fixed Income Team Leader.

    • C. 

      A USC Team Leader or Deputy.

    • D. 

      None of the above.

  • 8. 
    Who monitors the OSS UK Fixed Income Teams Remedy ticket queue?
    • A. 

      USC Queue Management.

    • B. 

      USC Deputies.

    • C. 

      All OSS UK Fixed Income team members.

    • D. 

      None of the above.

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