Opera Version 5.0

10 Questions | By Overtonfd | Last updated: Apr 13, 2021 | Total Attempts: 875

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Questions and Answers

1.

Where in Opera can you find traced service recovery issues? (Choose most specific answer)
- A.
  
  In-House Guests
- B.
  
  Traces
- C.
  
  Rooms Management
- D.
  
  Reports
2.

Anything relating to taking in money, giving out money, resolving payment issues, and checking out can be found in which Book?
- A.
  
  Front Desk
- B.
  
  AR (Accounts Recievable)
- C.
  
  Cashiering
- D.
  
  Commissions
3.

What tool can be used to access many different functions of Opera all on the same screen?
- A.
  
  Dashboard
- B.
  
  Interfaces
- C.
  
  Miscellaneous
- D.
  
  Rooms Management
4.

What book helps find a variety of different chapters such as Changing Password, Reports, or quick keys?
- A.
  
  Dashboard
- B.
  
  Miscellaneous
- C.
  
  Interfaces
- D.
  
  Rooms Management
5.

What chapter can help you in ringing up a guest for any of our Sundries Market items that are to be paid for immediately and not posted to the room?
- A.
  
  In- House Guests
- B.
  
  Accounts Recievable
- C.
  
  Quick Check Out
- D.
  
  Passer by
6.

Which chapter in Opera can you find guest information in a specific room?
- A.
  
  New Reservation
- B.
  
  In-House Guests
- C.
  
  Billing
- D.
  
  Room Assignment
7.

Where can you update existing reservations?
- A.
  
  Update Reservation
- B.
  
  Rooms History
- C.
  
  Rooms Management
- D.
  
  Floor Plan
8.

What chapter is used as a function to make keys other than checking in?
- A.
  
  Room Plan
- B.
  
  In-House Guests
- C.
  
  Interfaces
- D.
  
  Check out
9.

What chapter can you find rooms and reasons that are temporarily out of order or out of service?
- A.
  
  Rooms Management
- B.
  
  Out of Order/Out of Service
- C.
  
  Room History
- D.
  
  In-House Guests
10.

If a guest wishes to set a wake up call, what BOOK can you find this in?
- A.
  
  Reservations
- B.
  
  Housekeeping
- C.
  
  Front Desk
- D.
  
  Cashiering

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