OPC Practice Quiz 2
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At a recent management meeting you become aware that your administration may be exploring new work schedules for front line personnel. Rumours are now circulating that the 12 hour rotation is soon to be replaced with shorter shifts, pushing morale among front line officers into a downward spiral. As a supervisor, how should you respond to these rumours?
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Share the facts openly with all members
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Ignore the rumours
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Respond only to those members who voice concerns
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Say nothing and wait for the formal announcement
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OPC Practice Quiz 2 assesses knowledge on legal and safety regulations, including landlord rights under the Tenant Protection Act, coroner's duties, and occupational safety data sheets. It evaluates understanding of legal entry under common law and management styles in organizational settings.
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- 2.
Cst Toth is aware that his partner, Cst Prim, has been accepting bribes from a local bar owner in exchange for discretion relating to liquor licence violations. Cst Toth is reluctant to report this activity because Cst Prim is suffering emotionally & financially following a recent marital separation. According to the ETHICS reading, Cst Toth is:
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Experiencing an ethical dilemma
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In need of ethics training to increase his ethical-behaviour intentions
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Not committed to morals & values
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Under no (legal) obligation to report
Correct Answer
A. Experiencing an ethical dilemmaExplanation
Cst Toth is experiencing an ethical dilemma because he is torn between his duty to report Cst Prim's unethical behavior and his empathy towards Cst Prim's difficult situation. The ETHICS reading suggests that ethical dilemmas arise when individuals face conflicting moral obligations or values. In this case, Cst Toth's commitment to upholding the law conflicts with his concern for Cst Prim's emotional and financial well-being. This conflict puts Cst Toth in a difficult situation where there is no clear right or wrong answer, hence experiencing an ethical dilemma.Rate this question:
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- 3.
Who is in charge of a scene when the coroner arrives?
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The police
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The coroner
Correct Answer
A. The coronerExplanation
When the coroner arrives at a scene, they are the person who takes charge. The coroner is responsible for determining the cause of death and collecting evidence related to the death. The police may be present to assist the coroner, but ultimately it is the coroner's role to lead the investigation and make decisions regarding the scene.Rate this question:
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- 4.
What is the lawful requirement of a police officer after a person has been apprehended under section17 of the MHA and taken to a psychiatric facility?
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Retain custody until the persons name and circumstances have been communicated the attending physician
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Retain custody until the facility accepts custody of the person
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Retain custody until a family member has arrived
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Retain custody until the person is no longer acting in a disorderly manner
Correct Answer
A. Retain custody until the facility accepts custody of the personExplanation
After apprehending a person under section 17 of the MHA and taking them to a psychiatric facility, the lawful requirement of a police officer is to retain custody until the facility accepts custody of the person. This means that the officer must ensure that the person is handed over to the facility and their custody is officially transferred before they can be released from their responsibility. This is important to ensure the proper and legal handling of the individual who requires psychiatric care.Rate this question:
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- 5.
You observe a motor vehicle speeding in a posted community safety zone and follow the vehicle into a private drive. As you approach the vehicle, the driver orders you to leave his property. He will not surrender his drivers licence as you have demanded, nor will he identify himself. What legal authority if any do you have under HTA?
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No legal authority
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Arrest the driver for fail to give identification
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Arrest the driver for obstruct police
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Arrest he driver for speeding in a posted community safety zone
Correct Answer
A. Arrest the driver for fail to give identificationExplanation
HTA 33Rate this question:
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- 6.
The most widely known crime prevention program is neighbourhood watch
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True
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False
Correct Answer
A. TrueExplanation
Neighbourhood watch is indeed the most widely known crime prevention program. It involves residents of a particular neighborhood voluntarily organizing themselves to keep an eye out for suspicious activities and report them to the authorities. This program aims to create a sense of community and increase vigilance, ultimately deterring criminals from targeting the area. Neighbourhood watch programs have been implemented in numerous communities worldwide and have proven to be effective in reducing crime rates.Rate this question:
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- 7.
A police service’s administration issues a new policy which prohibits officers from trading shifts with their colleagues. Supervisors get together to discuss the impact of this change, including the loss of flexibility in staffing & a decrease in morale. This action by supervisors is known as:
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Insubordinate subversion
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Horizontal communication
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A vertical clique
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A task force
Correct Answer
A. Horizontal communicationExplanation
Horizontal communication refers to the exchange of information and ideas between individuals or groups at the same level of hierarchy within an organization. In this scenario, the supervisors getting together to discuss the impact of the new policy demonstrates horizontal communication as they are engaging in a discussion amongst themselves, sharing their thoughts and concerns about the change. This type of communication allows for collaboration, problem-solving, and the sharing of perspectives among peers.Rate this question:
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- 8.
Which of the following is not work that a volunteer should be doing (according to the PSA)?
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Providing comfort
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Searching for missing persons
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Assisting with block parent programs
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Driving police vehicles
Correct Answer
A. Driving police vehiclesExplanation
According to the PSA, a volunteer should not be driving police vehicles. This is because driving police vehicles requires specialized training and qualifications that volunteers may not possess. Volunteers should focus on providing comfort, searching for missing persons, and assisting with block parent programs, as these tasks align with their role and responsibilities.Rate this question:
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- 9.
Which of the following is not a demographic trend?
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Aging population
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Immigration patterns
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Youth culture
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Gun control legislation
Correct Answer
A. Gun control legislationExplanation
Gun control legislation is not a demographic trend because it refers to laws and regulations related to the possession and use of firearms, which is a policy issue rather than a demographic characteristic. Demographic trends typically refer to changes in population characteristics such as age, race, gender, or migration patterns. Aging population, immigration patterns, and youth culture are examples of demographic trends as they involve shifts in the composition and behavior of specific population groups.Rate this question:
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- 10.
Expectancy theory means "the effort you put into = value get out".
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True
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False
Correct Answer
A. TrueExplanation
Expectancy theory is a motivation theory that suggests that individuals are motivated to act in a certain way based on their belief that their efforts will lead to a desired outcome or reward. According to this theory, individuals will put in more effort if they believe that their efforts will result in a valuable outcome. Therefore, the statement "the effort you put into = value get out" aligns with the principles of expectancy theory, making the answer true.Rate this question:
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- 11.
WHMIS stands for "workplace hazardous materials information systems"
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True
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False
Correct Answer
A. TrueExplanation
WHMIS stands for "workplace hazardous materials information systems." This is a true statement. WHMIS is a comprehensive system that provides information on the safe use, handling, and storage of hazardous materials in the workplace. It includes labels, safety data sheets, and worker education programs to ensure the safety of workers and minimize the risks associated with hazardous materials.Rate this question:
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- 12.
Investigative detention: Everyone has the right on arrest or detention i. To be informed promptly of the reasonii. To retain and instruct counsel without delay and to be informed of that rightiii. Have the validity of the detention determined by way of habeas corpus and to be released if detention is not lawful
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True
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False
Correct Answer
A. TrueExplanation
The statement is true because investigative detention refers to the temporary detention of an individual by law enforcement for the purpose of investigating a crime or gathering evidence. During this detention, individuals have certain rights, including being informed promptly of the reason for their detention, retaining and instructing counsel without delay, and being informed of their right to do so. They also have the right to have the validity of their detention determined through habeas corpus and to be released if the detention is found to be unlawful.Rate this question:
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- 13.
The reading entitled LEADERSHIP suggested that employees benefit most from leaders who possess self-awareness, self-management, self-motivation, empathy & social skills. These were described as the 5 components of”
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Emotional Intelligence
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Employee orientation
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Human relations
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Self interest
Correct Answer
A. Emotional IntelligenceExplanation
The reading suggests that employees benefit most from leaders who possess self-awareness, self-management, self-motivation, empathy, and social skills. These qualities are described as the five components of emotional intelligence. Emotional intelligence refers to the ability to recognize, understand, and manage one's own emotions and the emotions of others. Leaders who have emotional intelligence are more likely to create a positive and supportive work environment, effectively communicate with their team members, and make informed decisions based on emotional cues. This ultimately leads to higher employee satisfaction, productivity, and overall organizational success.Rate this question:
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- 14.
Which of the following is not a key characteristic of a learning organization?
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Open to new ideas
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Maintain a status quo
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Tolerance for risk taking
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Shared vision
Correct Answer
A. Maintain a status quoExplanation
Maintaining a status quo is not a key characteristic of a learning organization. Learning organizations are known for their ability to adapt and change in response to new information and ideas. They are open to new ideas, encourage risk-taking, and have a shared vision that guides their actions. However, maintaining a status quo implies a resistance to change and a reluctance to explore new possibilities, which goes against the principles of a learning organization.Rate this question:
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- 15.
Residents of a condominium have complained to police about noise from an outdoor patio at a nearby restaurant. Their condo association has called a meeting to discuss this issue & you have been invited to represent your service at this meeting. You are aware that the outdoor patio has been operating at this location for many years before the condo was constructed. According to EVERY OFFICER IS A LEADER, which of the following strategies should you adopt in order to ensure effective communication?
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Maintain control of the discussion by asking direct/specific questions
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Defer questions to your municipality’s by-law enforcement officer
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Communicate with empathy & understanding
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Assert the police service position, including statistics that support your position
Correct Answer
A. Communicate with empathy & understandingExplanation
In order to ensure effective communication, it is important to adopt the strategy of communicating with empathy and understanding. This approach acknowledges the concerns of the residents and shows that you are listening and empathizing with their situation. By demonstrating understanding, you can build rapport and trust with the residents, which can lead to a more productive and collaborative discussion. This strategy promotes open dialogue and allows for the exploration of potential solutions that can address the noise issue while considering the long-standing operation of the outdoor patio.Rate this question:
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- 16.
The Human Rights Commission may authorize a person to apply to a justice of the peace for a warrant to enter a place and conduct a search of the place if:
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A person conducting an inquiry has been denied entry to any place or asked to leave a place before concluding a search
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A person conducting an inquiry made a request for documents or things and the request was refused
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An inquiry is otherwise obstructed or prevented
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All of the above
Correct Answer
A. All of the aboveExplanation
The correct answer is "all of the above" because the Human Rights Commission may authorize a person to apply for a warrant to enter a place and conduct a search if they have been denied entry, asked to leave before concluding a search, had their request for documents or things refused, or if the inquiry is otherwise obstructed or prevented. In all these situations, the Commission has the authority to grant permission for a search warrant to ensure that their inquiry is not impeded and they can gather the necessary information.Rate this question:
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- 17.
According to the OCCUPATIONAL HEALTH & SAFETY ACT, which of the following is NOT included under “duties of supervisors”
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Take every precaution reasonable in the circumstances for the protection of a worker
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Ensure that a worker wears the equipment or protective clothing as required by the employer
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Discipline a member who refuses to work
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Advise a worker of any potential or actual danger to the health or safety of the worker
Correct Answer
A. Discipline a member who refuses to workExplanation
The correct answer is "Discipline a member who refuses to work". This is not included under the "duties of supervisors" according to the OCCUPATIONAL HEALTH & SAFETY ACT. The act emphasizes on the supervisor's responsibility to take every precaution for worker's protection, ensure the use of required equipment or protective clothing, and inform workers about potential or actual dangers to their health or safety. However, disciplining a member who refuses to work is not explicitly mentioned as a duty of supervisors in the act.Rate this question:
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- 18.
Target Hardening
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Makes crime less appealing
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Makes the victim less appealing
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Makes crime more difficult
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All of the above
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None of the above
Correct Answer
A. All of the aboveExplanation
Target hardening refers to the implementation of measures that increase the difficulty of committing a crime. By making crime more difficult, potential criminals are deterred and may be less likely to attempt it. Additionally, target hardening can make the victim less appealing by reducing their vulnerability and making them less of a target. Overall, target hardening makes crime less appealing by increasing the risks and challenges involved, thereby reducing the likelihood of criminal activity.Rate this question:
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- 19.
Several officers were recently documented for accepting free food from local restaurants, contrary to your police service policy. As a supervisor, which of the following communication strategies would be LEAST effective in promoting compliance?
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Use written communication only
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Use direct and simple language
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Repeat communication as needed
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Clarify essential information
Correct Answer
A. Use written communication onlyExplanation
Using written communication only would be the least effective strategy in promoting compliance in this situation. While written communication can be useful for providing documentation and clarity, it may not be the most effective method for addressing a sensitive issue like officers accepting free food. Verbal communication would allow for more immediate feedback, clarification, and discussion, which are important for addressing the issue and promoting compliance.Rate this question:
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- 20.
You are planning to conduct a performance evaluation interview with a subordinate. According to the PERFORMANCE MANAGEMENT reading, which of the following steps should you do FIRST to promote a positive outcome?
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Be assertive – communicate openly & unambiguously
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Come to a common understanding about the quality & level of employee performance over the review period
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Compliment the employee on accomplishments
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Give the employee adequate notice about the meeting & arrange for a quiet, private room
Correct Answer
A. Give the employee adequate notice about the meeting & arrange for a quiet, private roomExplanation
To promote a positive outcome in a performance evaluation interview, the first step should be to give the employee adequate notice about the meeting and arrange for a quiet, private room. This step is important as it shows respect for the employee's time and privacy, creating a conducive environment for open and honest communication. It allows the employee to mentally prepare for the evaluation and reduces distractions, ensuring a focused discussion. By prioritizing this step, the manager sets a positive tone for the interview and demonstrates their commitment to a fair and constructive evaluation process.Rate this question:
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- 21.
What must a supervisor at a workplace do under the Ontario Health and Safety Act?
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Insure safety equipment is supplied
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Insure safety equipment is used
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Advise of dangers in the workplace
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A and C
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All of the above
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None of the above
Correct Answer
A. All of the aboveExplanation
A supervisor at a workplace under the Ontario Health and Safety Act must ensure that safety equipment is supplied, ensure that safety equipment is used, and advise of dangers in the workplace. This means that the supervisor is responsible for providing the necessary safety equipment to employees, ensuring that they are using it properly, and informing them of any potential hazards or risks in the workplace. By doing all of these actions, the supervisor is fulfilling their duty to maintain a safe and healthy work environment for all employees.Rate this question:
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- 22.
In a coroners inquest, a jury is composed of 5 persons.
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True
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False
Correct Answer
A. TrueExplanation
In a coroner's inquest, a jury is indeed composed of 5 persons. A coroner's inquest is a legal proceeding that investigates the cause and circumstances of a person's death. The purpose of the jury is to review the evidence presented during the inquest and determine the cause of death. Having a jury of 5 persons ensures a diverse range of perspectives and opinions when reaching a verdict.Rate this question:
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- 23.
What role should operational supervisors play with respect to risk management?
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Dedicated (professional) Risk Managers are best qualified to deal effectively with “orm”. Operational supervisors play a relatively minor role
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Risk management is the responsibility of senior officers tasked with designing & updating systems & policies, & to some extent the responsibility of NCO’s in administrative roles. Operational supervisors play a relatively minor role.
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Supervisors bear primary responsibility for implementing the RPM process (Recognition, Planning and Mediation)
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Supervisors have the ongoing responsibility of ensuring that workplace standards are maintained, systems are implemented & organizational policies are enforced
Correct Answer
A. Supervisors have the ongoing responsibility of ensuring that workplace standards are maintained, systems are implemented & organizational policies are enforcedExplanation
Supervision and Management Reading #10 Pg.6 Managing your workforce: The RisksRate this question:
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- 24.
Cst Cleave is disciplined for using offensive language towards a dispatcher. At the next shift briefing, the supervisor refers to the incident & says “in light of what happened, I want to remind everyone to be aware of our new Anti-Harassment policy. Harassment is any behaviour that demeans or embarrasses someone, & that a reasonable person should have known would be unwelcome. Our service’s new policy prohibits harassment based on the “official” prohibited grounds of discrimination as defined in Human Rights legislation. The anti-harassment policy also includes “disrespectful behaviour” towards any member of a service. As members are leaving, Cst Todd states, “I don’t know what the problem is, Cst Cleave didn’t intend any harm.” It is evident that:
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The supervisor failed to employ a “formal channel”
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The supervisor failed to achieve understanding
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The supervisor employed an informal communication channel
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Cst Todd disagreed with the message
Correct Answer
A. The supervisor failed to achieve understandingExplanation
The explanation for the correct answer is that the supervisor failed to achieve understanding. This is evident from Cst Todd's statement where he expresses confusion about the problem and states that Cst Cleave didn't intend any harm. This indicates that the supervisor's message about the new Anti-Harassment policy was not effectively understood or internalized by Cst Todd.Rate this question:
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- 25.
Which of the following approaches to risk management is (overwhelmingly) endorsed by Paul Ceyssens and Gordon Graham?
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Reactive
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Proactive
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Lawyer-execution
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Common-sense
Correct Answer
A. ProactiveExplanation
Paul Ceyssens and Gordon Graham endorse the proactive approach to risk management. This approach involves taking preventive measures and anticipating potential risks before they occur. It focuses on identifying and addressing potential hazards and implementing strategies to mitigate them. By being proactive, organizations can minimize the likelihood and impact of risks, thereby ensuring the safety and well-being of individuals and the success of their operations.Rate this question:
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- 26.
Which of the following statements is most correct with respect to provisions afforded to the landlord under the Tenant Protection Act?
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A landlord may enter a rental unit to perform repairs and maintenance at any time without notice
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A landlord may change the locks on a rental unit when a tenants rental payments are in arrears for more that 3 months
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A landlord may enter a rental unit without written notice to show the unit to a perspective tenant with the consent o fate tenant between 8am and 8pm.
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A landlord may seize a tenants property for default in payment of rent or a breach of any obligation under the rental agreement
Correct Answer
A. A landlord may enter a rental unit without written notice to show the unit to a perspective tenant with the consent o fate tenant between 8am and 8pm.Explanation
The correct answer is that a landlord may enter a rental unit without written notice to show the unit to a prospective tenant with the consent of the tenant between 8am and 8pm. This means that the landlord can enter the rental unit to show it to potential tenants, but they must have the tenant's consent and it must be during reasonable hours. This provision allows the landlord to market the rental unit effectively while still respecting the tenant's privacy and right to notice.Rate this question:
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- 27.
What does MSDS mean?
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Manufacturers an suppliers description sheets
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Minimum safe distance schedule
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Material Safety Data Sheets
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Manufacturer Supplied Data sheets
Correct Answer
A. Material Safety Data SheetsExplanation
MSDS stands for Material Safety Data Sheets. These sheets provide detailed information about the potential hazards, handling procedures, and safety precautions for substances or products. They are typically prepared by manufacturers or suppliers and are important tools for ensuring the safe use, storage, and disposal of hazardous materials. MSDSs are essential for workers, emergency responders, and anyone who may come into contact with these substances.Rate this question:
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- 28.
What is the first step in managing a conflict?
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Give and take
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Confrontation /problem solving
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Smoothing
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Withdraw
Correct Answer
A. Confrontation /problem solvingExplanation
Reading 6 page 104Rate this question:
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- 29.
You are on patrol and you notice a male at a bar drinking. You are aware that he is on an undertaking with conditions for no alcohol. What do you do?
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Arrest for breach
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Apply for warrant
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Arrest and charge for disobey court order
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Apply to court to revoke undertaking
Correct Answer
A. Arrest for breachExplanation
Based on the given scenario, the correct answer is to arrest the male for breach. Since you are aware that he is on an undertaking with conditions for no alcohol and you notice him drinking at a bar, it indicates that he is violating the conditions of his undertaking. Therefore, the appropriate action would be to arrest him for breaching the conditions.Rate this question:
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- 30.
You arrest a youth for assault with a weapon. He is being held at your division and refuses to speak with his parents. What do you do?
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Give notice to parent orally or in writing ASAP.
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Give notice in writing ASAP
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Nothing as he doesn't want parents to know
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Only oral notice needed ASAP
Correct Answer
A. Give notice to parent orally or in writing ASAP.Explanation
YCJA - 26 (1) Subject to subsection (4), if a young person is arrested and detained in custody pending his or her appearance in court, the officer in charge at the time the young person is detained shall, as soon as possible, give or cause to be given to a parent of the young person, orally or in writing, notice of the arrest stating the place of detention and the reason for the arrest.Rate this question:
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- 31.
An officer is notified after ______ days that a complaint has been withdrawn.
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10
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30
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45
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1 year
Correct Answer
A. 30Explanation
An officer is notified after 30 days that a complaint has been withdrawn. This suggests that there is a specific time frame within which a complaint can be withdrawn, and in this case, it is 30 days. After this period, the officer is informed that the complaint is no longer valid.Rate this question:
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- 32.
Which is not an element of crime prevention
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Environmental design
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Auxiliary police
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Social development
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Reducing opportunity
Correct Answer
A. Auxiliary policeExplanation
Auxiliary police is not an element of crime prevention. Auxiliary police refers to a group of volunteers who assist the regular police force in maintaining law and order, but they do not directly contribute to preventing crime. On the other hand, environmental design focuses on creating physical spaces that deter criminal activity, social development aims to address the root causes of crime through education and community programs, and reducing opportunity involves implementing measures to make it harder for criminals to commit offenses.Rate this question:
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- 33.
Congratulations! You have been promoted & transferred to administration. The officer in charge of your new unit realizes that you read the text of the speech by Gordon J. Graham on risk management in preparation for your OPC promotional exam. He asks you to briefly describe Graham’s risk management perspective with respect to police service policy. Which of the following statements is accurate?
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In order to be responsive to local risk factors, policies should be developed locally rather than “borrowed” or “adapted” from other services
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Most police services Graham has visited already have good policies in place focusing appropriately on high risk tasks
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Police services are not “root casual factors” underlying negative consequences and therefore have relatively little importance from a risk management perspective
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Policies should focus on high risk, low frequency tasks and be reviewed annually by competent counsel and subject matter experts
Correct Answer
A. Policies should focus on high risk, low frequency tasks and be reviewed annually by competent counsel and subject matter expertsExplanation
Graham's risk management perspective with respect to police service policy is that policies should focus on high risk, low frequency tasks and be reviewed annually by competent counsel and subject matter experts. This means that policies should prioritize addressing tasks that have a high potential for risk, even if they occur infrequently. Additionally, regular review by knowledgeable individuals ensures that the policies remain up to date and effective in managing risks.Rate this question:
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- 34.
You are meeting with Cst Hull regarding performance issues. You begin the discussion by sharing specific details about the officer’s incomplete occurrence reports. Cst Hull speaks with a strong accent & his response is defensive. As he is talking, you begin to wonder whether your service made a mistake hiring this officer. In order to ensure effective communication, you should do all of the following EXCEPT:
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Withhold judgement until the officer has responded to your questions
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Use clear & direct language
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Request the assistance of an interpreter
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Ask questions to ensure understanding
Correct Answer
A. Request the assistance of an interpreterExplanation
The correct answer is to request the assistance of an interpreter. This is because the question mentions that Cst Hull speaks with a strong accent, implying that the issue lies with understanding his accent rather than a language barrier. Therefore, requesting an interpreter may not be necessary in this situation.Rate this question:
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- 35.
Which of the following HTA offences is NOT arrestable?
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Racing a horse on a highway
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Making false statement in an application, declaration, affidavit or paper writing
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Careless driving
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Deface or alter licence plate
Correct Answer
A. Racing a horse on a highwayExplanation
Racing a horse on a highway is not an arrestable HTA (Highway Traffic Act) offense. While all of the other options listed are arrestable offenses under the HTA, racing a horse on a highway is not specifically mentioned as an arrestable offense in the Act. Therefore, it is the correct answer as it does not fit the criteria of being an arrestable HTA offense.Rate this question:
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- 36.
Supervisors are required to confront members about inappropriate behaviours. According to “Every Officer is a Leader” which of the following practices should supervisors adopt in order to influence positive changes in behaviour?
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Manage your half” of the confrontation discussion to retain focus on your key messages
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Make a genuine effort to build relationships with members preferably in advance
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Challenge defensiveness & include a positive statement for each negative, confrontational statement you make
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Keep subordinates at arm’s length to show them who is in charge
Correct Answer
A. Make a genuine effort to build relationships with members preferably in advanceExplanation
Supervisors should make a genuine effort to build relationships with members preferably in advance in order to influence positive changes in behavior. Building relationships helps to establish trust and rapport, making it more likely that members will be receptive to feedback and open to making changes. By investing time and effort into building relationships, supervisors can create a supportive and collaborative environment where members feel valued and respected. This approach is more likely to result in positive behavior changes compared to keeping subordinates at arm's length or solely focusing on confrontational discussions.Rate this question:
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- 37.
In many police services training is focused on the acquisition of specific, measurable skills and knowledge that can be transferred to the operational level. This style of training is known as:
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The adult learning model
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Competency based training
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Proficiency training
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Practical training
Correct Answer
A. Competency based trainingExplanation
Competency based training is a style of training that focuses on developing specific skills and knowledge that can be directly applied to real-life situations. This approach emphasizes the acquisition of practical abilities and measurable competencies, rather than theoretical or abstract concepts. It aims to ensure that trainees are capable of performing their duties effectively and efficiently in their operational roles.Rate this question:
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- 38.
Which of the following statements best reflects recent research & best practices on performance appraisal?
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Despite its intuitive appeal, there is no research evidence to support the idea that employee participation in the Performance Management System is associated with higher levels of satisfaction or motivation
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Employee acceptance of the Performance Management System & supervisors delivery of constructive & socially acceptable feedback can be as important to system success as its accuracy
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Researchers are moving beyond consideration of the social-psychological context of performance appraisal & are beginning to consider accuracy as an outcome
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Results of a Performance Management System should NOT be used as input into staffing & promotion decisions
Correct Answer
A. Employee acceptance of the Performance Management System & supervisors delivery of constructive & socially acceptable feedback can be as important to system success as its accuracyExplanation
Recent research and best practices suggest that employee acceptance of the Performance Management System and supervisors delivering constructive and socially acceptable feedback are crucial factors for the success of the system. This means that the system's accuracy alone is not enough to ensure its effectiveness. Employee satisfaction and motivation are not necessarily linked to their participation in the system, as there is no research evidence supporting this idea. Additionally, researchers are now considering accuracy as an important outcome of performance appraisal, moving beyond the social-psychological context. However, the results of the system should not be used as the sole input for staffing and promotion decisions.Rate this question:
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- 39.
A physician who issued a community treatment order, has reasonable cause to believe that the person has failed to comply with the order, may issue an order for the party to be examined. Where or to whom does this order direct the police officer to take the person following the apprehension?
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The physician or designate who issued the order
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A psychiatric facility
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A hospital
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A qualified mental health practitioner
Correct Answer
A. The physician or designate who issued the orderExplanation
MHA 33.3Rate this question:
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- 40.
According to Gordon J Graham which of the following approaches to training is most supportive to risk management?
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One that includes monthly training for high risk/low frequency tasks
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One that focuses on tasks that allow officers time to think in advance of responding
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One that addresses low risk incidents that officers frequently encounter
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One that focuses on high risk/low frequency tasks that require an immediate response
Correct Answer
A. One that focuses on high risk/low frequency tasks that require an immediate responseExplanation
The most supportive approach to risk management, according to Gordon J Graham, is one that focuses on high risk/low frequency tasks that require an immediate response. This approach ensures that officers are adequately trained and prepared for situations that may have severe consequences but occur infrequently. By focusing on these high-risk tasks, officers can develop the necessary skills and knowledge to respond effectively and mitigate potential risks.Rate this question:
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- 41.
The ability to work effectively in a stressful job demands a positive work environment. According to Every Officer is a Leader literature on wellness indicates that healthy workplaces are created by leaders who are:
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Accountable
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Caring
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Credible
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Innovative
Correct Answer
A. CaringExplanation
The ability to work effectively in a stressful job demands a positive work environment. According to Every Officer is a Leader literature on wellness, healthy workplaces are created by leaders who are caring. This means that leaders who show empathy, support, and concern for their employees' well-being can create a positive work environment. By being caring, leaders can foster a sense of trust and support among their team members, which can help them cope with stress and perform better in their jobs.Rate this question:
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- 42.
According to Every Officer is a Leader, leadership development is rare among managers because:
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Most are not born leaders
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Most are not competent technical experts with respect to the work performed in their unit
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Most leadership training and education programs are not focused on developing critical leadership skills
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Too few have relevant degrees (e.g. MBA MPA)
Correct Answer
A. Most leadership training and education programs are not focused on developing critical leadership skillsExplanation
The correct answer states that leadership development is rare among managers because most leadership training and education programs are not focused on developing critical leadership skills. This suggests that while managers may receive some form of training, it does not adequately address the specific skills and qualities necessary for effective leadership. This implies that the existing programs may be lacking in their approach to developing leaders, resulting in a scarcity of effective leadership development among managers.Rate this question:
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- 43.
A male party calls police asking to check on the well being of his brother who is MHA. His brother is not answering the door. What is your authority to enter the residence?
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MHA
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Common Law
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Feeney
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No authority
Correct Answer
A. Common LawExplanation
Common Law is the correct answer because it refers to the legal principle that allows law enforcement officers to enter a residence without a warrant if there is a reasonable belief that someone inside is in danger or needs assistance. In this scenario, the male party calling the police is concerned about the well-being of his brother who is not answering the door, indicating a potential emergency situation. Therefore, based on Common Law, the police would have the authority to enter the residence to check on the brother's well-being.Rate this question:
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- 44.
The strategy of using problem oriented policing (POP) is defined by the following clearly defined stages:
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Reasonable, understandable, measurable, attainable
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Specific, measurable, achievable, time-related
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Development, implement, measure, evaluate
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Scanning, analysis, response, assessment
Correct Answer
A. Scanning, analysis, response, assessmentExplanation
The correct answer is "scanning, analysis, response, assessment". This strategy of problem-oriented policing involves scanning the environment to identify recurring problems, analyzing the root causes and contributing factors of these problems, developing and implementing a response to address the problems, and assessing the effectiveness of the response. This approach allows law enforcement agencies to focus on specific problems and tailor their responses accordingly, leading to more effective and efficient crime prevention and reduction efforts.Rate this question:
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- 45.
Social development focuses on
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The victim
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The offender
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The location
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The school system
Correct Answer
A. The offenderExplanation
Social development focuses on the offender because it aims to understand the root causes of their behavior and address them through interventions and support. By addressing the underlying issues that lead to offending behavior, social development seeks to prevent future offenses and promote rehabilitation and reintegration into society. This approach recognizes that individuals who engage in harmful behavior often do so due to various social, psychological, and environmental factors, and seeks to address these factors to create positive change.Rate this question:
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- 46.
According to Every Officer is a Leader which of the following is the primary factor that distinguishes an effective organization from an ineffective organization?
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Integrity
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Leadership
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Reputation
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Performance
Correct Answer
A. LeadershipExplanation
The primary factor that distinguishes an effective organization from an ineffective organization is leadership. Leadership plays a crucial role in guiding and inspiring individuals within an organization towards achieving common goals. Effective leaders possess the ability to make sound decisions, motivate their team members, and create a positive work environment. They have the skills to effectively communicate, delegate tasks, and manage conflicts. In contrast, an organization lacking strong leadership may struggle with decision-making, employee engagement, and overall performance. Therefore, leadership is essential for the success and effectiveness of an organization.Rate this question:
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- 47.
A female officer with 11 years’ experience applied for promotions on several occasions, but was denied in favour of male applicants. She submits a formal complaint (outlining a prima facie case) alleging that her denials were symptomatic of systemic bias against her as a woman. Based on these circumstances, which of the following is correct?
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Sex is not a prohibited ground for discrimination in employment.
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The police service must prove there was no discrimination involved.
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The female must prove she was the victim of differential treatment.
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The female must provide evidence that less qualified male officers have been promoted ahead of her.
Correct Answer
A. The police service must prove there was no discrimination involved.Explanation
The correct answer is "The police service must prove there was no discrimination involved." In this scenario, the female officer has alleged that her denials for promotion were due to systemic bias against her as a woman. Therefore, the burden of proof falls on the police service to demonstrate that there was no discrimination involved in the decision-making process. The female officer does not have to provide evidence of less qualified male officers being promoted ahead of her, as her complaint is based on the belief that she has been a victim of differential treatment due to her gender.Rate this question:
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- 48.
Which of the following will have the most impact on establishing & maintaining a workplace that promotes ethical behaviour?
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Compliance-based programs
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Formal training programs
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Leader’s actions
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Emphasize individual responsibility
Correct Answer
A. Leader’s actionsExplanation
The leader's actions have the most impact on establishing and maintaining a workplace that promotes ethical behavior. Leaders set the tone for the organization and their behavior and actions influence the behavior of their subordinates. When leaders consistently demonstrate ethical behavior, it sends a strong message to employees that ethical behavior is expected and valued. Conversely, if leaders engage in unethical behavior or turn a blind eye to unethical practices, it can create a culture where unethical behavior is tolerated or even encouraged. Therefore, the actions of leaders play a crucial role in shaping the ethical climate of the workplace.Rate this question:
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- 49.
One of the people you supervise seems preoccupied & unable to concentrate. The quality of his report writing has decreased. You asked him if he is bored or has any other problem with his work or work environment. He reported that the nature of his work is appropriately challenging & interesting. He added that he has no serious concerns in the workplace. Based on the PERFORMANCE MANAGEMENT reading, which of the following is likely to be the most effective solution to help this member solve his performance problem?
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Identify development activities that will re-energize the employee in his role
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Explore the possibility of a personal problem & consider whether or not to refer him to a professional for help
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Provide support & training to enable the employee to tackle the job effectively
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Set objectives for continuous improvement
Correct Answer
A. Explore the possibility of a personal problem & consider whether or not to refer him to a professional for helpExplanation
The most effective solution to help the employee solve his performance problem is to explore the possibility of a personal problem and consider whether or not to refer him to a professional for help. This is because the employee has stated that he has no serious concerns in the workplace and finds his work appropriately challenging and interesting. Therefore, there may be an underlying personal issue affecting his ability to concentrate and perform well. By exploring this possibility and offering professional help if needed, the employee can receive the support he needs to improve his performance.Rate this question:
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Current Version
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Mar 22, 2023Quiz Edited by
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Mar 23, 2017Quiz Created by
Aamer