IT Essentials V5 Chapter 7
- 1.Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.)
- A.
The laptops consume more power.
- B.
The laptop CPUs are interchangeable with desktop CPUs.
- C.
The laptops are designed to produce less heat.
- D.
The laptops operate at higher clock speeds.
- E.
The laptops use smaller cooling devices.
- 2.In the power management settings, which two devices can be set to turn off to conserve battery power? (Choose two.)
- A.
Cooling fans
- B.
Memory
- C.
Hard disk drive
- D.
Display
- E.
CPU
- 3.What is the first step in the process of troubleshooting a laptop?
- A.
Verify full functionality.
- B.
Determine the exact cause.
- C.
Establish probable causes.
- D.
Identify the problem.
- 4.What is the final task for a technician after troubleshooting a laptop?
- A.
Verify full functionality.
- B.
Correct the problem.
- C.
Document the problem and the solution.
- D.
Implement preventive measures.
- 5.What can a user do to reconnect a laptop to a functioning wireless network after a laptop has been moved and the connection has been lost?
- A.
Reboot the operating system.
- B.
Plug in the power cord to the wall outlet.
- C.
Recharge the battery.
- D.
Change the orientation of the laptop.
- 6.Why are SODIMMs well suited for laptops?
- A.
They do not produce heat.
- B.
They have a small form factor.
- C.
They are interchangeable with desktops.
- D.
They connect to external ports.
- 7.An administrator tries to configure Power Options within Windows, but is unable to do so. What is the possible cause?
- A.
Thermal management has been enabled.
- B.
ACPI has not been enabled in the BIOS.
- C.
The administrator does not have user privileges to change the settings.
- D.
Wake-On-LAN has been enabled.
- 8.A technician is trying to remove a SODIMM module from a laptop. What is the correct way to do this?
- A.
Pull outward by holding the center of the SODIMM module.
- B.
Apply downward force on the SODIMM module.
- C.
Press outward on the clips that hold the sides of the SODIMM.
- D.
Desolder the SODIMM module.
- 9.What should a technician do prior to replacing a keyboard on a laptop?
- A.
Remove all sources of power from the laptop.
- B.
Remove the LCD screen.
- C.
Remove the outer casing of the laptop.
- D.
Remove the power inverter.
- 10.Which two internal expansion slots in laptops are commonly used to install wireless adapter cards? (Choose two.)
- A.
ISA
- B.
PCIe
- C.
Mini-PCIe
- D.
PCI
- E.
PCI Express Micro
- 11.What is the next step in the troubleshooting process after a solution has been implemented on a laptop?
- A.
Return the device to the customer.
- B.
Verify the solution.
- C.
Document the solution.
- D.
Ask the customer to explain the problem.
- 12.A technician notices that a laptop display appears stretched and pixelated. What is a probable cause of this?
- A.
The power inverter is failing.
- B.
The display properties are incorrectly set.
- C.
The screen has been burned in.
- D.
The power management features are incorrectly set.
- E.
One of the RAM modules is failing.
- 13.Which statement is true about laptops?
- A.
Most of the internal components that are designed for laptops cannot be used for desktops.
- B.
Laptop CPUs do not use cooling devices.
- C.
Laptops use fewer components than desktops use.
- D.
Laptop motherboards have standard form factors.
- 14.What is a definition for CPU throttling?
- A.
Overclocking
- B.
Upgrading the CPU without changing the motherboard
- C.
The sharing of processing between two or more cores
- D.
The ability to modify CPU clock speed as needed
- 15.What is the purpose of the eject button on a laptop docking station?
- A.
To open the CD/DVD tray
- B.
To detach the laptop from the docking station
- C.
To disconnect a USB device
- D.
To remove the laptop battery
- 16.Which key sequence may be used to control whether the content of the screen will be presented on a built-in display or on an external display?
- A.
Fn +
- B.
Shift +
- C.
Ctrl +
- D.
Alt +
- 17.What would be the most effective preventive maintenance routine for company laptops that are subject to high use?
- A.
A reactive routine that is performed monthly
- B.
A proactive routine that is performed monthly and as needed
- C.
A proactive routine that is performed every six months
- D.
A reactive routine that is performed only as needed
- 18.To clean laptops, which two products are recommended? (Choose two.)
- A.
Car wax
- B.
Rubbing alcohol
- C.
Cotton swabs
- D.
Ammonia
- E.
Mild cleaning solution
- 19.A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? (Choose two.)
- A.
CPU
- B.
Hard disk platters and heads
- C.
Exterior case
- D.
Keyboard
- E.
RAM
- 20.A technician has installed a wireless Ethernet card in a Windows 7 laptop. Where would the technician configure a new wireless connection?
- A.
Control Panel > Networking and Sharing Center > Set up a new connection or network
- B.
Control Panel > System > Device Manager
- C.
Control Panel > Administrative Tools > Services
- D.
Control Panel > Internet Options
- 21.Which component or components would be interchangeable between a laptop and and a desktop PC?
- A.
CPU
- B.
Peripheral devices
- C.
Motherboard
- D.
Power supply
- 22.A user needs to connect a Bluetooth device to a laptop. Which type of cable is needed to accomplish this?
- A.
USB cable
- B.
EIA/TIA 232 cable
- C.
None. Bluetooth connections are wireless
- D.
Parallel cable
- E.
VGA cable
Questions: 13 | Attempts: 4235 | Last updated: Jan 18, 2016
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