2015 - Adp - Enrollment Rules - Mv/Training

10 Questions | By Bthorup | Updated: Mar 21, 2022 | Attempts: 698

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Questions and Answers

1.

In the case of any unauthorized release of PHI, please report it immediately to Compliance or your supervisor.
- A.
  
  True
- B.
  
  False
2.

How can one report a security incident to Compliance?
- A.
  
  Contact Towers Watson’s CEO
- B.
  
  Email [email protected]
- C.
  
  Call 911
- D.
  
  Email [email protected]
3.

If the customer has 2 homes (Snowbirds), which one should you use as the address on the application?
- A.
  
  Wherever they are when you are speaking to them
- B.
  
  The address Medicare/IRS has as their permanent address
- C.
  
  The address AARP has on file
- D.
  
  Their Approved (HIPAA) Representative’s address
4.

The legal POA can complete the entire enrollment process even if the customer is not present.
- A.
  
  True
- B.
  
  False
5.

What does HIPAA stand for?
- A.
  
  Health Inspection for Parasites Allergy Act
- B.
  
  Health Insurance Protection and Administration Act
- C.
  
  Home Invention Patents for America Act
- D.
  
  Health Insurance Portability and Accountability Act
6.

PII stands for __________ ___________ Information.
7.

What qualifies as Protected Health Information (PHI)?
- A.
  
  Name
- B.
  
  Subway Card number
- C.
  
  Date of Birth
- D.
  
  A & C
8.

Whose responsibility is it to report fraud, waste and abuse?
- A.
  
  It’s everyone’s responsibility
- B.
  
  Supervisors
- C.
  
  CMS
- D.
  
  The BAs
9.

Providing a customer with false information intentionally is an example of…
- A.
  
  Abuse
- B.
  
  Fraud
- C.
  
  Waste
- D.
  
  None of the Above
10.

Failure to report fraud can lead to…
- A.
  
  Disciplinary action
- B.
  
  Re-training
- C.
  
  Termination
- D.
  
  All of the Above