2. Ems Quiz -gr/Mi

19 Questions | Attempts: 46
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    Customer Connections Agents can update an address?

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2. Ems Quiz -gr/Mi - Quiz


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  • 2. 

    Where can you find the last time a User logged into Connexus?

    • User Manager / Attendance

    • Location / Household Overview / Data Views

    • User Overview / Details

    • Location / Household Overview / Details

    Correct Answer
    A. User Overview / Details
  • 3. 

    What icon is used to review a student's courses?

    • Call Log

    • Assets

    • A+ icon

    • Course Placement

    Correct Answer
    A. Course Placement
  • 4. 

    Which of the following answers is the best place to confirm what technology a family has in their possession?   

    • Call Logs

    • Issue Aware

    • Data Views

    • Assets

    Correct Answer
    A. Assets
  • 5. 

    What is the icon for the Virtual Library in the EMS?

    • Green Book

    • Push Pin

    • IA

    • The Hat

    Correct Answer
    A. Green Book
  • 6. 

    True or False: In reviewing courses for a student,  A and B next to the course name refers the current and next school year?

    • True

    • False

    Correct Answer
    A. False
  • 7. 

    Where can you locate the School Handbook and State Specific Handbooks?

    • Message Boards

    • Planner

    • Virtual Library

    • Blue House

    Correct Answer
    A. Virtual Library
  • 8. 

    Utilizing the EMS locate the following account Ryan Packard; select ALL TRUE statements ( there may be more than one!)

    • Joseph Packard is a caretaker in the Packard household

    • Ryan Packard last logged in on 05/27/2014.

    • Ryan Packard is a student in Louisiana Connections Academy (LACA).

    • Ryan Packard's username is RyanPackard1

    Correct Answer(s)
    A. Ryan Packard last logged in on 05/27/2014.
    A. Ryan Packard is a student in Louisiana Connections Academy (LACA).
    A. Ryan Packard's username is RyanPackard1
  • 9. 

    In what view should call logs be created under?

    • User Overview

    • Order Aware

    • Issue Aware

    • Location / Household Overview

    Correct Answer
    A. Location / Household Overview
  • 10. 

    True or False: To confirm the shipment status of a material and/or equipment, an agent should access Order Aware.

    • True

    • False

    Correct Answer
    A. True
  • 11. 

    Utilizing the EMS, locate the following account : [email protected]. Check ALL TRUE statements pertaining to the account.  ( There may be more than one !)

    • The household id is 409338.

    • There are 5 students listed on the account.

    • Christopher Loeb is a Pre-verified Caretaker.

    • Jhenna Zane is an ENROLLED student.

    • The last four digits of the Emergency Contact mobile phone number is 7411.

    • The Household PIN on the account is 0993

    Correct Answer(s)
    A. The household id is 409338.
    A. Christopher Loeb is a Pre-verified Caretaker.
    A. The last four digits of the Emergency Contact mobile phone number is 7411.
    A. The Household PIN on the account is 0993
  • 12. 

    Utilizing the EMS: Cheyenne Carter resides in Arizona. TRUE or FALSE Cheyenne's  Caretaker's name is  Jennifer Carter? 

    • True

    • False

    Correct Answer
    A. False
  • 13. 

    Utilizing the EMS, locate household 247592. Select the status of student Hannah Carter

    • Enrolled

    • Archive

    • Pre-Approved

    • Withdrawn

    Correct Answer
    A. Archive
  • 14. 

    _________________________ is the Household Name associated to HH number 41873.

    Correct Answer
    QUARRY
    Quarry
    quarry
    quary
    Quary
  • 15. 

    What is the Household Pin associated with Penelope Wade's account?

    • 6436

    • 1234

    • 1996

    • Penny

    Correct Answer
    A. 1996
  • 16. 

    Utilizing the EMS,  locate the business phone number of student Ashley Abasta's  (CapoCA) Physics teacher Joseph Bakhos. What is the telephone number?

    Correct Answer
    909-659-7656
    (909)659-7656
    9096597656
  • 17. 

    What is the Household PIN for the Brianna and Andrew Aledo, who is located in Effort, PA

    • 1104

    • 1441

    • 1103

    • 3011

    Correct Answer
    A. 1103
  • 18. 

    What information is required to successfully locate an account using User Manager?

  • 19. 

    What is the last form/point of contact for the Aledo Family? What was the date and time of the contact?

    Correct Answer
    07/08/2014 04:40 PM | 1 minute 56 seconds or WebMail Message Log Entry 07/10/2014 04:06 PM
    WebMail Message WebMail 07/10/2014 04:06 PM
    Webmail 06/06/2014 07:01

Quiz Review Timeline (Updated): Mar 19, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 19, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 11, 2014
    Quiz Created by
    Catherine Halcomb
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