2. EMS Quiz -GR/MI

1. What is the Household PIN for the Brianna and Andrew Aledo, who is located in Effort, PA

1104

1441

1103

3011

2. What icon is used to review a student's courses?

Call Log

Assets

A+ icon

Course Placement

3. Which of the following answers is the best place to confirm what technology a family has in their possession?

Call Logs

Issue Aware

Data Views

Assets

4. What is the icon for the Virtual Library in the EMS?

Green Book

Push Pin

IA

The Hat

5. True or False: In reviewing courses for a student, A and B next to the course name refers the current and next school year?

True

False

6. Where can you locate the School Handbook and State Specific Handbooks?

Message Boards

Planner

Virtual Library

Blue House

7. Utilizing the EMS locate the following account Ryan Packard; select ALL TRUE statements ( there may be more than one!)

Joseph Packard is a caretaker in the Packard household

Ryan Packard last logged in on 05/27/2014.

Ryan Packard is a student in Louisiana Connections Academy (LACA).

Ryan Packard's username is RyanPackard1

Submit

8. Customer Connections Agents can update an address?

True

False

9. In what view should call logs be created under?

User Overview

Order Aware

Issue Aware

Location / Household Overview

10. True or False: To confirm the shipment status of a material and/or equipment, an agent should access Order Aware.

True

False

11. Utilizing the EMS, locate the following account : [email protected]. Check ALL TRUE statements pertaining to the account. ( There may be more than one !)

The household id is 409338.

There are 5 students listed on the account.

Christopher Loeb is a Pre-verified Caretaker.

Jhenna Zane is an ENROLLED student.

The last four digits of the Emergency Contact mobile phone number is 7411.

The Household PIN on the account is 0993

Submit

12. Utilizing the EMS: Cheyenne Carter resides in Arizona. TRUE or FALSE Cheyenne's Caretaker's name is Jennifer Carter?

True

False

13. Utilizing the EMS, locate household 247592. Select the status of student Hannah Carter

Enrolled

15. What is the Household Pin associated with Penelope Wade's account?

6436

1234

1996

Penny

16. Where can you find the last time a User logged into Connexus?

User Manager / Attendance

Location / Household Overview / Data Views

User Overview / Details

Location / Household Overview / Details

Submit

2. Ems Quiz -gr/Mi

1. What is the Household PIN for the Brianna and Andrew Aledo, who is located in Effort, PA

2.

What first name or nickname would you like us to use?

2. What icon is used to review a student's courses?

3. Which of the following answers is the best place to confirm what technology a family has in their possession?

4. What is the icon for the Virtual Library in the EMS?

5. True or False: In reviewing courses for a student, A and B next to the course name refers the current and next school year?

6. Where can you locate the School Handbook and State Specific Handbooks?

7. Utilizing the EMS locate the following account Ryan Packard; select ALL TRUE statements ( there may be more than one!)

8. Customer Connections Agents can update an address?

9. In what view should call logs be created under?

10. True or False: To confirm the shipment status of a material and/or equipment, an agent should access Order Aware.

11. Utilizing the EMS, locate the following account : [email protected]. Check ALL TRUE statements pertaining to the account. ( There may be more than one !)

12. Utilizing the EMS: Cheyenne Carter resides in Arizona. TRUE or FALSE Cheyenne's Caretaker's name is Jennifer Carter?

13. Utilizing the EMS, locate household 247592. Select the status of student Hannah Carter

14. _________________________ is the Household Name associated to HH number 41873.

15. What is the Household Pin associated with Penelope Wade's account?

16. Where can you find the last time a User logged into Connexus?

17. Utilizing the EMS, locate the business phone number of student Ashley Abasta's (CapoCA) Physics teacher Joseph Bakhos. What is the telephone number?

18. What is the last form/point of contact for the Aledo Family? What was the date and time of the contact?