2. Ems Quiz -gr/Mi
Please answer the following questions to the best of your ability. You will have up to 45 minutes to complete.
- 1.
![What information is required to successfully locate an account using User Manager? - ProProfs]( "What information is required to successfully locate an account using User Manager?")
What information is required to successfully locate an account using User Manager? - 2.Customer Connections Agents can update an address?
- A.
True
- B.
False
- 3.Where can you find the last time a User logged into Connexus?
- A.
User Manager / Attendance
- B.
Location / Household Overview / Data Views
- C.
User Overview / Details
- D.
Location / Household Overview / Details
- 4.
![What icon is used to review a student's courses? - ProProfs]( "What icon is used to review a student's courses?")
What icon is used to review a student's courses?- A.
Call Log
- B.
Assets
- C.
A+ icon
- D.
Course Placement
- 5.
![Which of the following answers is the best place to confirm what technology a family has in their possession? - ProProfs]( "Which of the following answers is the best place to confirm what technology a family has in their possession?")
Which of the following answers is the best place to confirm what technology a family has in their possession?- A.
Call Logs
- B.
Issue Aware
- C.
Data Views
- D.
Assets
- 6.What is the icon for the Virtual Library in the EMS?
- A.
Green Book
- B.
Push Pin
- C.
IA
- D.
The Hat
- 7.True or False: In reviewing courses for a student, A and B next to the course name refers the current and next school year?
- A.
True
- B.
False
- 8.
![Where can you locate the School Handbook and State Specific Handbooks? - ProProfs]( "Where can you locate the School Handbook and State Specific Handbooks?")
Where can you locate the School Handbook and State Specific Handbooks?- A.
Message Boards
- B.
Planner
- C.
Virtual Library
- D.
Blue House
- 9.Utilizing the EMS locate the following account Ryan Packard; select ALL TRUE statements ( there may be more than one!)
- A.
Joseph Packard is a caretaker in the Packard household
- B.
Ryan Packard last logged in on 05/27/2014.
- C.
Ryan Packard is a student in Louisiana Connections Academy (LACA).
- D.
Ryan Packard's username is RyanPackard1
- 10.In what view should call logs be created under?
- A.
User Overview
- B.
Order Aware
- C.
Issue Aware
- D.
Location / Household Overview
- 11.True or False: To confirm the shipment status of a material and/or equipment, an agent should access Order Aware.
- A.
True
- B.
False
- 12.Utilizing the EMS, locate the following account : [email protected] Check ALL TRUE statements pertaining to the account. ( There may be more than one !)
- A.
The household id is 409338.
- B.
There are 5 students listed on the account.
- C.
Christopher Loeb is a Pre-verified Caretaker.
- D.
Jhenna Zane is an ENROLLED student.
- E.
The last four digits of the Emergency Contact mobile phone number is 7411.
- F.
The Household PIN on the account is 0993
- 13.Utilizing the EMS: Cheyenne Carter resides in Arizona. TRUE or FALSE Cheyenne's Caretaker's name is Jennifer Carter?
- A.
True
- B.
False
- 14.Utilizing the EMS, locate household 247592. Select the status of student Hannah Carter
- A.
Enrolled
- B.
Archive
- C.
Pre-Approved
- D.
Withdrawn
- 15._________________________ is the Household Name associated to HH number 41873.
- 16.What is the Household Pin associated with Penelope Wade's account?
- A.
6436
- B.
1234
- C.
1996
- D.
Penny
- 17.Utilizing the EMS, locate the business phone number of student Ashley Abasta's (CapoCA) Physics teacher Joseph Bakhos. What is the telephone number?
- 18.What is the Household PIN for the Brianna and Andrew Aledo, who is located in Effort, PA
- A.
1104
- B.
1441
- C.
1103
- D.
3011
- 19.What is the last form/point of contact for the Aledo Family? What was the date and time of the contact?
.png "What information is required to successfully locate an account using User Manager?")
.png "What icon is used to review a student's courses?")
.png "Where can you locate the School Handbook and State Specific Handbooks?")
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