Product Knowledge Quiz - June 2014

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Bruce Van
B
Bruce Van
Community Contributor
Quizzes Created: 5 | Total Attempts: 477
| Attempts: 106
SettingsSettings
Please wait...
  • 1/19 Questions

    Nail down a great rate with an ALEC Home Equity Line of Credit.  Fixed Rate of 1.99% for _____ months

Please wait...
About This Quiz


Here is the June Product Knowledge Quiz. Please complete by June 16, 2014.

Product Knowledge Quiz - June 2014 - Quiz

Quiz Preview

  • 2. 

    Congrats came from Bruce regarding our last campaign.  We validated how many memberships during the Spring Clean Up Campaign?

    Explanation
    Bruce congratulated the team on the success of their last campaign. The question asks about the number of memberships that were validated during the Spring Clean Up Campaign. The correct answer is 4,756 or 4756.

    Rate this question:

  • 3. 

    Car Quotes has been replaced by what new online service?

    • Car Quotes Pro

    • CUNA Car Buying Made Easy

    • TrueCar

    • Cars.com

    Correct Answer
    A. TrueCar
    Explanation
    TrueCar is the new online service that has replaced Car Quotes. TrueCar is a platform that provides transparent pricing information and allows users to compare prices from different dealerships. It aims to simplify the car buying process by providing accurate and up-to-date pricing information, making it easier for consumers to make informed decisions when purchasing a car.

    Rate this question:

  • 4. 

    Last August, this employee posted a delicious recipe for Perfect Cheesecake.  Who was it?    Don't forget to post your favorite recipes for all to share!

    • Joe Trosclair

    • Addam Painter

    • Christa Mendoza

    • Donna Gile

    Correct Answer
    A. Christa Mendoza
    Explanation
    Christa Mendoza is the correct answer because she is the employee who posted a delicious recipe for Perfect Cheesecake last August.

    Rate this question:

  • 5. 

    What is the dollar limit for Domestic Wires in Wire Exhange for Service Center Staff?

    • $250,000

    • $1,000,000

    • $300,000

    • No limit exists

    Correct Answer
    A. $250,000
    Explanation
    The dollar limit for Domestic Wires in Wire Exchange for Service Center Staff is $250,000.

    Rate this question:

  • 6. 

    With our new TrueCar Services, members see an average savings of how much off the MSRP?

    Correct Answer
    3078
    3,078
    $3,078
    $3078
    3,078.00
    3078.00
    3078.
    $3078.00
    $3,078.
  • 7. 

    What is the number to text to for Text Banking?

    • 87431

    • 37413

    • 8675309

    • 81373

    Correct Answer
    A. 87431
    Explanation
    The correct answer is 87431. This is the number to text for Text Banking.

    Rate this question:

  • 8. 

    True/False  When a member signs up for e-statements, they are able to view their current or previous statements right away?

    • True

    • False

    Correct Answer
    A. False
    Explanation
    It starts with that month and goes forward. they will not have access to previous statements.

    Rate this question:

  • 9. 

    The standard fee to make a deposit at a shared branch is how much?

    • $1.00

    • $1.50

    • $2.00

    • No Fee to make a deposit

    Correct Answer
    A. No Fee to make a deposit
    Explanation
    The correct answer is "No Fee to make a deposit." This means that there is no charge or cost associated with making a deposit at a shared branch.

    Rate this question:

  • 10. 

    What website should the members visit to redeem Rewards Points?

    • CURewardsMall.com

    • CURewards.com

    • CURewards.org

    • ALEC.CURewards.com

    Correct Answer
    A. CURewards.com
    Explanation
    Members should visit CURewards.com to redeem Rewards Points.

    Rate this question:

  • 11. 

    True/False - Members who open a new Rewards Visa receive 1.95% on purchases during the first six months the account is opened.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Members who open a new Rewards Visa receive 1.95% on purchases during the first six months the account is opened. This means that for the first six months after opening the account, members will receive a cashback or rewards rate of 1.95% on all their purchases made using the Rewards Visa.

    Rate this question:

  • 12. 

    True or False - We offer this service:     You can set up alerts to notify you when select activity occurs on your accounts. For example, ALEC can send you an alert when your account balance goes below a predetermined threshold amount, such as $50. You can receive alerts on your mobile phone or sent to an e-mail address.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Its called Account Alerts

    Rate this question:

  • 13. 

    Our newest campaign will do what?

    • Add Email address to member accounts

    • Add official Passwords to member accounts

    • Verify POD on member accounts

    • Verify drivers licenses on member accounts

    Correct Answer
    A. Add official Passwords to member accounts
    Explanation
    The newest campaign aims to add official passwords to member accounts. This suggests that the campaign is focused on enhancing the security of member accounts by implementing a standardized and secure password system. By adding official passwords, the organization can ensure that only authorized individuals can access the member accounts, reducing the risk of unauthorized access and potential data breaches.

    Rate this question:

  • 14. 

    True/False - ALEC charges $25.00 for incoming wires.  $55.00 for incoming international wires.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    We do not charge for incoming wires.

    Rate this question:

  • 15. 

    You were just chosen as the recipient for this quarters Focus Award.  What will you receive as a result? Check all that apply.

    • Framed Certificate

    • Acrylic Award

    • Name Displayed in Trophy Case

    • Picture on our Media Boards

    • PTO Day

    • $500.00 deposited into your account

    Correct Answer(s)
    A. Framed Certificate
    A. Acrylic Award
    A. Name Displayed in Trophy Case
    A. Picture on our Media Boards
    A. PTO Day
    A. $500.00 deposited into your account
    Explanation
    As the recipient of the Focus Award, you will receive a framed certificate to commemorate your achievement. You will also receive an acrylic award as a physical representation of the award. Your name will be displayed in the trophy case to highlight your accomplishment. Additionally, your picture will be displayed on the media boards to further recognize your achievement. As a bonus, you will be granted a PTO day to enjoy some time off. Finally, you will receive a deposit of $500.00 into your account as a monetary reward for your outstanding performance.

    Rate this question:

  • 16. 

    If a member is late on their HQ payment and they still owe from the previous month how should this payment be processed?

    • Apply all to interest

    • Apply interest owed from previous month, remainder to new month’s interest

    • Apply all to principle

    • Apply interest owed from previous month, remainder to Principle

    Correct Answer
    A. Apply interest owed from previous month, remainder to new month’s interest
    Explanation
    The correct answer is to apply the interest owed from the previous month and then use the remainder to pay the new month's interest. This means that the member's outstanding interest from the previous month is prioritized and paid off first, and any remaining amount is then used to cover the interest for the current month. This ensures that the member's overdue payment is addressed while also accounting for the current month's interest.

    Rate this question:

  • 17. 

    How should a HomeQ payment be applied when a member mails in more than one payment in the same month, and their interest has already been satisfied?

    • Apply to interest for the next month

    • Make normal payment without selecting interest/ principle box?

    • Verify with member if payment is meant to be a principle only payment

    • Apply all to principle

    Correct Answer
    A. Apply all to principle
    Explanation
    When a member mails in more than one payment in the same month and their interest has already been satisfied, the best course of action is to apply all the additional payments to the principle. This means that the extra payments will go towards reducing the overall loan balance rather than being allocated towards future interest payments. By applying all the additional payments to the principle, the member will be able to pay off their loan faster and save on interest charges in the long run.

    Rate this question:

  • 18. 

    When processing HomeQ payments, what screen should you look at before submitting the payment?

    • SmartALEC

    • Google

    • Interest Tab - Payment Entry Detail (Remaining amount owed)

    • Payment Tab - Payment Entry Detail (FCCBNC)

    Correct Answer
    A. Interest Tab - Payment Entry Detail (Remaining amount owed)
    Explanation
    Before submitting the payment for HomeQ, you should look at the Interest Tab - Payment Entry Detail (Remaining amount owed). This tab provides information about the remaining amount that is owed for the payment. By reviewing this tab, you can ensure that the correct amount is being submitted for the payment.

    Rate this question:

Quiz Review Timeline (Updated): Mar 6, 2024 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 06, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • May 21, 2014
    Quiz Created by
    Bruce Van
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.