Phones Review: Chapter 4
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Please explain what it means when an item is on back order with an arrival date.
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About This Quiz
This quiz titled 'Phones Review: Chapter 4' assesses knowledge on inventory management, specifically focusing on back order processes. It covers when to charge customers, shipping logistics for mixed orders, and clarifies expectations around delivery dates.
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When do we charge a customer for an item that is on back order?
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For an order shipping within the contiguous 48 states that contains an in-stock item and a back ordered item, when would the in-stock item ship?
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For an order shipping internationally with an in-stock and out of stock item, when would the in-stock item ship?
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What does a back order date of June 19th mean? Is the item guaranteed to arrive in our warehouse on that day?
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If a customer places an order for an item with a back order date of June 19th and they select FedEx Overnight delivery, is it guaranteed to arrive to them on the 20th? Why/why not?
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How does the "Product Hold" function work and where is it located?
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What does '15 days' or '30 days' refer to in the Look-Up window?
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What is the "Late Date", why is it important and where is it located?
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If an order with all in-stock items is placed on a Monday at 10am, what will the late date display?
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If an order is placed on January 2nd and it includes both in-stock items and a back ordered item that is due to arrive on January 17th, what will the late date be?
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If you set up an order with in-stock items, a 15-day item, and the product hold off, what email template may you use for the confirmation email?
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Suppose it's February 12th and you set up an order with in-stock items and a 30-day back-ordered item; what will the system auto-fill for the 'Late Date' when the order is saved?What will you change the 'Late Date' to?
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Please refer to order #2169662: When did the Asics ASX Brief charge and ship?When did the Nathan Triangle 22oz charge and ship?
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Please list the 4 conditions that must be present on an order that would make it necessary to split it.
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Is it possible for one order to have multiple invoices. If yes, in what situation?
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If an order has 4 items total and 1 is on back order with a "product hold" highlighted, the in-stock items will ship automatically.
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True
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False
Correct Answer
A. FalseExplanation
If an order has 4 items total and 1 is on back order with a "product hold" highlighted, the in-stock items will not ship automatically. This means that the order will not be shipped until all the items are available and ready to be shipped together.Rate this question:
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Quiz Review Timeline (Updated): May 14, 2024 +
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Current Version
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May 14, 2024Quiz Edited by
ProProfs Editorial Team -
May 20, 2014Quiz Created by
Drew Sharp
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