Phones Review: Chapter 4

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| By Drew Sharp

Drew Sharp

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Quizzes Created: 1 | Total Attempts: 129

Questions: 17 | Attempts: 129 | Updated: May 14, 2024

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Questions and Answers

1.

Please explain what it means when an item is on back order with an arrival date.
2.

When do we charge a customer for an item that is on back order?
3.

For an order shipping within the contiguous 48 states that contains an in-stock item and a back ordered item, when would the in-stock item ship?
4.

For an order shipping internationally with an in-stock and out of stock item, when would the in-stock item ship?
5.

What does a back order date of June 19th mean? Is the item guaranteed to arrive in our warehouse on that day?
6.

If a customer places an order for an item with a back order date of June 19th and they select FedEx Overnight delivery, is it guaranteed to arrive to them on the 20th? Why/why not?
7.

How does the "Product Hold" function work and where is it located?
8.

What does '15 days' or '30 days' refer to in the Look-Up window?
9.

What is the "Late Date", why is it important and where is it located?
10.

If an order with all in-stock items is placed on a Monday at 10am, what will the late date display?
11.

If an order is placed on January 2nd and it includes both in-stock items and a back ordered item that is due to arrive on January 17th, what will the late date be?
12.

If you set up an order with in-stock items, a 15-day item, and the product hold off, what email template may you use for the confirmation email?
13.

Suppose it's February 12th and you set up an order with in-stock items and a 30-day back-ordered item; what will the system auto-fill for the 'Late Date' when the order is saved?What will you change the 'Late Date' to?
14.

Please refer to order #2169662: When did the Asics ASX Brief charge and ship?When did the Nathan Triangle 22oz charge and ship?
15.

Please list the 4 conditions that must be present on an order that would make it necessary to split it.
16.

Is it possible for one order to have multiple invoices. If yes, in what situation?
17.

If an order has 4 items total and 1 is on back order with a "product hold" highlighted, the in-stock items will ship automatically.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
If an order has 4 items total and 1 is on back order with a "product hold" highlighted, the in-stock items will not ship automatically. This means that the order will not be shipped until all the items are available and ready to be shipped together.

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Current Version
May 14, 2024

Quiz Edited by
ProProfs Editorial Team
May 20, 2014

Quiz Created by
Drew Sharp

Phones Review: Chapter 4

Please explain what it means when an item is on back order with an arrival date.

When do we charge a customer for an item that is on back order?

For an order shipping within the contiguous 48 states that contains an in-stock item and a back ordered item, when would the in-stock item ship?

For an order shipping internationally with an in-stock and out of stock item, when would the in-stock item ship?

What does a back order date of June 19th mean? Is the item guaranteed to arrive in our warehouse on that day?

If a customer places an order for an item with a back order date of June 19th and they select FedEx Overnight delivery, is it guaranteed to arrive to them on the 20th? Why/why not?

How does the "Product Hold" function work and where is it located?

What does '15 days' or '30 days' refer to in the Look-Up window?

What is the "Late Date", why is it important and where is it located?

If an order with all in-stock items is placed on a Monday at 10am, what will the late date display?

If an order is placed on January 2nd and it includes both in-stock items and a back ordered item that is due to arrive on January 17th, what will the late date be?

If you set up an order with in-stock items, a 15-day item, and the product hold off, what email template may you use for the confirmation email?

Suppose it's February 12th and you set up an order with in-stock items and a 30-day back-ordered item; what will the system auto-fill for the 'Late Date' when the order is saved?What will you change the 'Late Date' to?

Please refer to order #2169662: When did the Asics ASX Brief charge and ship?When did the Nathan Triangle 22oz charge and ship?

Please list the 4 conditions that must be present on an order that would make it necessary to split it.

Is it possible for one order to have multiple invoices. If yes, in what situation?

If an order has 4 items total and 1 is on back order with a "product hold" highlighted, the in-stock items will ship automatically.