Phones Review: Chapter 4

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| By Drew Sharp
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Drew Sharp
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Quizzes Created: 1 | Total Attempts: 129
| Attempts: 129
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  • 1/17 Questions

    If an order has 4 items total and 1 is on back order with a "product hold" highlighted, the in-stock items will ship automatically.

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About This Quiz

This quiz titled 'Phones Review: Chapter 4' assesses knowledge on inventory management, specifically focusing on back order processes. It covers when to charge customers, shipping logistics for mixed orders, and clarifies expectations around delivery dates.

Phones Review: Chapter 4 - Quiz

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  • 2. 

    Please explain what it means when an item is on back order with an arrival date.

  • 3. 

    When do we charge a customer for an item that is on back order?

  • 4. 

    For an order shipping within the contiguous 48 states that contains an in-stock item and a back ordered item, when would the in-stock item ship?

  • 5. 

    For an order shipping internationally with an in-stock and out of stock item, when would the in-stock item ship?

  • 6. 

    What does a back order date of June 19th mean? Is the item guaranteed to arrive in our warehouse on that day?

  • 7. 

    If a customer places an order for an item with a back order date of June 19th and they select FedEx Overnight delivery, is it guaranteed to arrive to them on the 20th? Why/why not?

  • 8. 

    How does the "Product Hold" function work and where is it located?

  • 9. 

    What does '15 days' or '30 days' refer to in the Look-Up window?

  • 10. 

    What is the "Late Date", why is it important and where is it located?

  • 11. 

    If an order with all in-stock items is placed on a Monday at 10am, what will the late date display?

  • 12. 

    If an order is placed on January 2nd and it includes both in-stock items and a back ordered item that is due to arrive on January 17th, what will the late date be?

  • 13. 

    If you set up an order with in-stock items, a 15-day item, and the product hold off, what email template may you use for the confirmation email?

  • 14. 

    Suppose it's February 12th and you set up an order with in-stock items and a 30-day back-ordered item; what will the system auto-fill for the 'Late Date' when the order is saved?What will you change the 'Late Date' to?

  • 15. 

    Please refer to order #2169662: When did the Asics ASX Brief charge and ship?When did the Nathan Triangle 22oz charge and ship?

  • 16. 

    Please list the 4 conditions that must be present on an order that would make it necessary to split it.

  • 17. 

    Is it possible for one order to have multiple invoices. If yes, in what situation?

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  • Current Version
  • May 14, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • May 20, 2014
    Quiz Created by
    Drew Sharp
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