Phones Review: Chapter 4
17 Questions
| Attempts: 129
Questions and Answers
- 1.Please explain what it means when an item is on back order with an arrival date.
- 2.When do we charge a customer for an item that is on back order?
- 3.For an order shipping within the contiguous 48 states that contains an in-stock item and a back ordered item, when would the in-stock item ship?
- 4.For an order shipping internationally with an in-stock and out of stock item, when would the in-stock item ship?
- 5.What does a back order date of June 19th mean? Is the item guaranteed to arrive in our warehouse on that day?
- 6.If a customer places an order for an item with a back order date of June 19th and they select FedEx Overnight delivery, is it guaranteed to arrive to them on the 20th? Why/why not?
- 7.How does the "Product Hold" function work and where is it located?
- 8.What does '15 days' or '30 days' refer to in the Look-Up window?
- 9.What is the "Late Date", why is it important and where is it located?
- 10.If an order with all in-stock items is placed on a Monday at 10am, what will the late date display?
- 11.If an order is placed on January 2nd and it includes both in-stock items and a back ordered item that is due to arrive on January 17th, what will the late date be?
- 12.If you set up an order with in-stock items, a 15-day item, and the product hold off, what email template may you use for the confirmation email?
- 13.Suppose it's February 12th and you set up an order with in-stock items and a 30-day back-ordered item; what will the system auto-fill for the 'Late Date' when the order is saved?What will you change the 'Late Date' to?
- 14.Please refer to order #2169662: When did the Asics ASX Brief charge and ship?When did the Nathan Triangle 22oz charge and ship?
- 15.Please list the 4 conditions that must be present on an order that would make it necessary to split it.
- 16.Is it possible for one order to have multiple invoices. If yes, in what situation?
- 17.If an order has 4 items total and 1 is on back order with a "product hold" highlighted, the in-stock items will ship automatically.
- A.
True
- B.
False
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