.
True
False
In time for the first job
When the schedule says
15 minutes before your shift
30 minutes before your shift
True
False
Speed and get there ASAP
Eat the food before it gets cold
Notify the customer immediately
Wait for the next order
Issue a refund no questions asked
Pretend like I didn't hear them
Hear the customer out and issue a refund if it is legitimate
Call OrderAhead Support to let them take care of it
Smartphone (fully charged!)
PEX Card
Insulation Blanket
Pen and/or pencil
Heat Bag
A snack in case of emergency
True
False
Ensure that you have the correct number of items
Make sure that you have utensils, straws, and napkins
Place the food into the heat bag and wrap it with the insulation blanket
All of the above
Writing it into the RoadRunner app
Sending an email to OrderAhead
Texting or calling OrderAhead support
Writing in my journal
True
False
We refund the customer their full payment
We will have to deduct the delivery payment from your paycheck
You will have to return to the restaurant to fix your mistake
OrderAhead potentially loses a future customer
Eat the food
Contact the user and/or OrderAhead
Leave the food at the front door
Throw the food away
Wait!
Here's an interesting quiz for you.