IT Safety Training Quiz
- 1.One set of standards that we are required to comply with is the PCI-DSS standards. PCI-DSS stands for Personal Cardholder Information – Data Security Standards. Adherence to these standards is required by all companies that process credit card payments. Non-compliance can
- A.
Result in large fines and revocation of our rights to process payments via Credit or Debit cards.
- B.
Result in small fines and revocation of our rights to process payments via Credit or Debit cards.
- C.
Result in large fines and revocation of our rights to process payments via Debit cards.
- D.
Result in large fines and revocation of our rights to process payments and possible jail time.
- 2.You should login with only your user name and password. If you think that your password has been compromised, please
- A.
Change your password within one day.
- B.
Change your password within one week.
- C.
Change your password immediately.
- D.
Change your password within 30 minutes.
- 3.Identity thieves will sometimes attempt to deceive you by impersonating members of the IT staff. No one from IT should be asking you to
- A.
Reveal your employee ID.
- B.
Reveal your password
- C.
Reveal your supervisor's name.
- D.
All of the above.
- 4.In order to detect the Red Flags associated with establishing a new Covered Account, GreenPath employees will take the following steps to obtain and verify the identity of the individual opening the Covered Account:
- A.
Obtain specific Personal Information for individuals interested in opening a Covered Account. This information should include: first name, last name, address, telephone number, date of birth, social security number and email address, at a minimum.
- B.
Establish a password for the individual or obtain a full or partial social security number.
- C.
Verify that Personal Information provided does not match information already in FMS for an existing Client.
- D.
All of the above
- 5.If you feel that you need to obtain new software, you will need permission
- A.
From IT or your manager.
- B.
From IT and your manager.
- C.
From only your manager.
- D.
From IT and your manager and your director.
- 6.Email is not a secure way to transmit sensitive information.
- A.
True
- B.
False
- 7.Which item below is not suspicious and would not require further investigation?
- A.
An identification document that expires in a month.
- B.
An identification document that appears forged or altered.
- C.
An identification document containing a photo that does not match the person presenting the document.
- D.
An identification document that contains personal information that is inconsistent with existing GreenPath records.
- 8.If you are entering the building during non-regular business hours, and another person whom you recognize does not have their Employee Access Badge, you should
- A.
Tell them to leave a note at the front desk.
- B.
Refuse to let them in and ask them to contact their supervisor, manager, or the help desk for assistance.
- C.
Allow the person to come in, but e-mail their supervisor, manager or help desk to alert them of what happened
- D.
Ask that they enter through the visitor's entrance.
- 9.When printing a document with client information, it’s important to
- A.
Never leave any documents on the printer unattended.
- B.
Walk over to the printer after 20 minutes.
- C.
Tell the client that you have printed out their information.
- D.
Always send the client a copy of what you printed.
- 10.If you need to include account information in an email, you should only include:
- A.
The account name, and no numbers
- B.
The first four numbers
- C.
The last six numbers
- D.
The last four numbers
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