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Quizzes › Numbers

How To Change A Number (Week 3)

5 Questions | By Ebowden | Updated: Mar 20, 2022 | Attempts: 259

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1. If customer say's "Cease and Desist all contact, I already contacted my attorney". I will change all numbers to

Do Not Use

Bad Number

Cease and Desist

T/O to a Manager

Submit

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Numbers Quizzes & Trivia

How to Change a Numbe

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2. True or False, If the customer is unemployed, I should change the number to Cease and Desist?

True

False

Submit

3. If you speak to a relative, and the relative states they do not want any phone calls. I will change the number to?

Cease and Desist

Do Not Use

Bad Number

Leave as Good

Submit

4. If a POE states the customer is NLE you should change the phone number to?

No Longer Employed

Cease and Desist

Bad Number

Do Not Use

Submit

5. If you change a number to bad, which phone field(s) will this affect?

None of the Above

All phone fields in the entire collection database.

It will remove the number on every account associated with the customer

It will remove all numbers from that one specific account.

Submit

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Quiz Review Timeline (Updated): Mar 20, 2022 +

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Current Version
Mar 20, 2022

Quiz Edited by
ProProfs Editorial Team
Oct 08, 2013

Quiz Created by
Ebowden

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All (5)
Unanswered ()
Answered ()

If customer say's "Cease and Desist all contact, I already contacted...

True or False, If the customer is unemployed, I should change the...

If you speak to a relative, and the relative states they do not want...

If a POE states the customer is NLE you should change the phone number...

If you change a number to bad, which phone field(s) will this affect?

Alert!

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