The Perfect Packet Quiz
10 Questions
| Total Attempts: 83
We are on a quest, to be, the best.
Questions and Answers
- 1.To whom do we send our packets?
- A.
Vivint Service Packets
- B.
Vivint Service Paperwork
- C.
Vivint Field Service Billing
- D.
Vivint Service--Carmen Fenn
- 2.If you combine paperwork what must be done?
- A.
Place a simple note in the front of the packet.
- B.
Separate with a sheet of paper.
- C.
We do not combine packets.
- 3.Does the SES go in front of, or behind the contract?
- A.
In Front
- B.
Behind
- 4.What MUST be written on all checks?
- A.
Customers Name
- B.
Drivers License #
- C.
CSID
- D.
AR#
- 5.Where do the Service tickets go?
- A.
Folded with the contracts by AR#.
- B.
Paper clipped to the contract.
- C.
Behind the contracts/ses.
- D.
In a separate envelope.
- 6.If given a check on a service call, where does it go?
- A.
Paper clipped to all other checks.
- B.
Loose within the packet.
- C.
Paper clipped to the service ticket.
- D.
In a separate envelope.
- 7.If not removed form the contract; which will result in a hold?
- A.
The Top
- B.
The NOC
- C.
The yellow copy
- D.
The pink copy
- 8.What must be removed from every paper within your packet?
- A.
The yellow copy
- B.
The pink copy
- C.
The tab on the top.
- 9.Can you combine paperwork with your lead tech?
- A.
Yes
- B.
NO
- 10.Will your name be on the next packet report with an error?
- A.
YES
- B.
No
- C.
Maybe
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