How To Change A Number 08/14/13

5 Questions | Attempts: 382
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  • 1/5 Questions

    If customer say’s “Cease and Desist all contact, I already contacted my attorney”. I will change all numbers to

    • Do Not Use
    • Bad Number
    • Cease and Desist
    • T/O to a Manager
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About This Quiz

How to Change a Number

Numbers Quizzes & Trivia

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  • 2. 

    True or False, If the customer is unemployed, I should change the number to Cease and Desist?

    • True

    • False

    Correct Answer
    A. False
  • 3. 

    If you speak to a relative, and the relative states they do not want any phone calls. I will change the number to?

    • Do Not Use

    • Cease and Desist

    • Bad Number

    • Leave as Good

    Correct Answer
    A. Do Not Use
  • 4. 

    If a POE states the customer is NLE you should change the phone number to?

    • No Longer Employed

    • Cease and Desist

    • Bad Number

    • Do Not Use

    Correct Answer
    A. No Longer Employed
  • 5. 

    If you change a number to bad, which phone field(s) will this affect?

    • All phone fields in the entire collection database.

    • It will remove the number on every account associated with the customer

    • It will remove all numbers from that one specific account.

    • None of the Above

    Correct Answer
    A. It will remove all numbers from that one specific account.

Quiz Review Timeline (Updated): Mar 20, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 14, 2013
    Quiz Created by
    Ebowden
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