How To Change A Number (Week 4)

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1. If you are speaking to a wrong party that says they just got the number you are calling and they do not know the customer you are trying to reach, I will change the phone status to?
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Numbers Quizzes & Trivia

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2. If the POE states that the customer is NLE. I will change the phone status to?
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3. True or False, I do not need to notate the account on why I removed or changed a phone status if I utilize the automated noting system in Latitude?
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4. If a customer request that the HOM number be Cease and Desist you should?
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5. Before removing a number when they say it is the wrong party, you should?
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If you are speaking to a wrong party that says they just got the...
If the POE states that the customer is NLE. I will change the phone...
True or False, I do not need to notate the account on why I removed or...
If a customer request that the HOM number be Cease and Desist you...
Before removing a number when they say it is the wrong party, you...
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