Responsible Gaming Online Review - Generic

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Responsible Gaming Online Review - Generic - Quiz


Questions and Answers
  • 1. 

    Please watch this videoThe questions found in the quiz afterwards are gathered from this short clip.

  • 2. 

    The flyers promoting Responsible Gaming are located at major customer contact points such as:

    • A.

      Public rest rooms inside the gaming hall and membership services counters

    • B.

      Hotel rooms

    • C.

      Restaurants

    Correct Answer
    A. Public rest rooms inside the gaming hall and membership services counters
    Explanation
    The flyers promoting Responsible Gaming are strategically placed at major customer contact points to maximize their visibility and reach. Placing them in public restrooms inside the gaming hall ensures that they are easily accessible to all visitors. Similarly, placing them at membership services counters ensures that they are seen by customers who are actively engaging with the gaming facility. Additionally, placing the flyers in hotel rooms and restaurants increases the likelihood of reaching a wider audience, including both guests and visitors.

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  • 3. 

    MCE is committed to Responsible Gaming

    • A.

      Because we need to look good as we are a publicly listed company

    • B.

      Because our competitors are doing the same thing

    • C.

      In order to protect employees and guests from the harm of problem gambling by increasing their awareness

    Correct Answer
    C. In order to protect employees and guests from the harm of problem gambling by increasing their awareness
    Explanation
    The correct answer is "in order to protect employees and guests from the harm of problem gambling by increasing their awareness." This answer explains the reason for MCE's commitment to Responsible Gaming, which is to safeguard individuals from the negative consequences of problem gambling. By increasing awareness, MCE aims to educate employees and guests about the potential harms associated with gambling and promote responsible behavior. This demonstrates a genuine concern for the well-being of their stakeholders and a proactive approach to mitigating the risks associated with gambling.

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  • 4. 

    As a GEL holder, I can gamble in any gaming establishment in the Philippines.

    • A.

      Yes, as long as I am not on duty and not in uniform.

    • B.

      It does not matter. The rule is not imposed anyway.

    • C.

      No. PAGCOR prohibits any GEL holder to play in any PAGCOR-regulated gaming establishment.

    Correct Answer
    C. No. PAGCOR prohibits any GEL holder to play in any PAGCOR-regulated gaming establishment.
    Explanation
    The correct answer states that PAGCOR prohibits any GEL holder from playing in any PAGCOR-regulated gaming establishment. This means that even though someone holds a GEL (Gaming Employment License), they are not allowed to gamble in any gaming establishment regulated by PAGCOR (Philippine Amusement and Gaming Corporation). This restriction is in place regardless of whether the person is on duty or in uniform.

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  • 5. 

    Can a GEL holder play e-Games or electronic Bingo in the Philippines?

    • A.

      Yes, these are games not offered by City of Dreams Manila and other casinos.

    • B.

      No, I am prohibited to gamble in any PAGCOR-regulated gaming establishment in the Philippines.

    • C.

      Yes, e-Games and electronic games are not covered by PAGCOR regulations.

    Correct Answer
    B. No, I am prohibited to gamble in any PAGCOR-regulated gaming establishment in the Philippines.
    Explanation
    The correct answer is "No, I am prohibited to gamble in any PAGCOR-regulated gaming establishment in the Philippines." This answer states that as a GEL holder, the person is not allowed to gamble in any PAGCOR-regulated gaming establishment in the Philippines. This implies that e-Games or electronic Bingo, being forms of gambling, would also be prohibited for a GEL holder.

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  • 6. 

    A GEL holder can play in any casino in Macau.

    • A.

      Yes. GEL is only applicable in Philippines

    • B.

      No. GEL is applicable worldwide

    • C.

      Yes, as long as it is not an MCE property.

    Correct Answer
    C. Yes, as long as it is not an MCE property.
    Explanation
    The correct answer is "Yes, as long as it is not an MCE property." This means that a GEL holder can play in any casino in Macau, except for those that are MCE properties. MCE stands for Melco Crown Entertainment, which is a company that operates several casinos in Macau. So, while GEL is applicable worldwide, there are restrictions on playing in MCE properties in Macau.

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  • 7. 

    What is the first step you have to do if you are approached by a patron seeking assistance for self-exclusion?

    • A.

      Nothing as it’s not a part of your job description.

    • B.

      Counsel the guest immediately.

    • C.

      Act promptly, professionally and discreetly by informing a Responsible Gaming Ambassador or your immediate supervisor.

    Correct Answer
    C. Act promptly, professionally and discreetly by informing a Responsible Gaming Ambassador or your immediate supervisor.
    Explanation
    The correct answer is to act promptly, professionally, and discreetly by informing a Responsible Gaming Ambassador or your immediate supervisor. This is important because self-exclusion is a serious issue related to responsible gambling. By promptly informing the appropriate personnel, you can ensure that the patron receives the necessary assistance and support to exclude themselves from gambling activities. It is a responsible and ethical approach to addressing the patron's request for assistance.

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  • 8. 

    A possible sign of a problem gambler is

    • A.

      Always having the biggest bet in every game

    • B.

      Frequent smoking and drinking when gambling

    • C.

      Breaking the law to finance gambling

    Correct Answer
    C. Breaking the law to finance gambling
    Explanation
    A possible sign of a problem gambler is breaking the law to finance gambling. This behavior indicates that the individual is willing to engage in illegal activities in order to continue their gambling habits. It suggests that they may be experiencing financial difficulties due to their gambling addiction and are resorting to illegal means to fund their habit. This behavior is a clear indication of a problem and should be taken seriously as it can lead to severe consequences both legally and financially.

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  • 9. 

    Problem gambling is a financial issue only.

    • A.

      No, problem gambling is an addiction that you lose self-control and trigger your emotion, health and interpersonal relationships.

    • B.

      Yes, all the effects that it brings are related to money.

    • C.

      No, it is the problem of the gambler’s personality and it is just a mental issue.

    Correct Answer
    A. No, problem gambling is an addiction that you lose self-control and trigger your emotion, health and interpersonal relationships.
    Explanation
    Problem gambling is not just a financial issue, but also an addiction that can have a negative impact on various aspects of a person's life. It can lead to a loss of self-control, causing emotional distress, deteriorating health, and strained interpersonal relationships. Therefore, the effects of problem gambling go beyond money and extend to other areas of a person's life.

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  • 10. 

    A GEL is valid for 3 years. Who is responsible for tracking the expiration of ones’ GEL?

    • A.

      PAGCOR

    • B.

      City of Dreams Manila

    • C.

      The employee

    Correct Answer
    C. The employee
    Explanation
    The employee is responsible for tracking the expiration of their GEL. Since the GEL is a personal document, it is the employee's responsibility to keep track of its validity and ensure that it is renewed before it expires. PAGCOR and City of Dreams Manila may have certain protocols in place to remind employees about the expiration, but ultimately it is up to the individual employee to take the necessary steps to track and renew their GEL.

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  • 11. 

    What is City of Dreams’ slogan for Responsible Gaming?

    • A.

      Play More, Win More

    • B.

      Winners Stay in Control

    • C.

      Responsible Gaming – You Are in Control

    Correct Answer
    B. Winners Stay in Control
    Explanation
    The correct answer is "Winners Stay in Control." This slogan emphasizes the importance of responsible gaming and encourages players to maintain control over their gambling activities. It suggests that being a winner is not just about winning money, but also about staying in control and gambling responsibly.

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  • Current Version
  • Oct 26, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 29, 2016
    Quiz Created by
    LEVI
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