1.
Please watch this videoThe questions found in the quiz afterwards are gathered from this short clip.
2.
The flyers promoting Responsible Gaming are located at major customer contact points such as:
Correct Answer
A. Public rest rooms inside the gaming hall and membership services counters
Explanation
The flyers promoting Responsible Gaming are strategically placed at major customer contact points to maximize their visibility and reach. Placing them in public restrooms inside the gaming hall ensures that they are easily accessible to all visitors. Similarly, placing them at membership services counters ensures that they are seen by customers who are actively engaging with the gaming facility. Additionally, placing the flyers in hotel rooms and restaurants increases the likelihood of reaching a wider audience, including both guests and visitors.
3.
MCE is committed to Responsible Gaming
Correct Answer
C. In order to protect employees and guests from the harm of problem gambling by increasing their awareness
Explanation
The correct answer is "in order to protect employees and guests from the harm of problem gambling by increasing their awareness." This answer explains the reason for MCE's commitment to Responsible Gaming, which is to safeguard individuals from the negative consequences of problem gambling. By increasing awareness, MCE aims to educate employees and guests about the potential harms associated with gambling and promote responsible behavior. This demonstrates a genuine concern for the well-being of their stakeholders and a proactive approach to mitigating the risks associated with gambling.
4.
As a GEL holder, I can gamble in any gaming establishment in the Philippines.
Correct Answer
C. No. PAGCOR prohibits any GEL holder to play in any PAGCOR-regulated gaming establishment.
Explanation
The correct answer states that PAGCOR prohibits any GEL holder from playing in any PAGCOR-regulated gaming establishment. This means that even though someone holds a GEL (Gaming Employment License), they are not allowed to gamble in any gaming establishment regulated by PAGCOR (Philippine Amusement and Gaming Corporation). This restriction is in place regardless of whether the person is on duty or in uniform.
5.
Can a GEL holder play e-Games or electronic Bingo in the Philippines?
Correct Answer
B. No, I am prohibited to gamble in any PAGCOR-regulated gaming establishment in the pHilippines.
Explanation
The correct answer is "No, I am prohibited to gamble in any PAGCOR-regulated gaming establishment in the Philippines." This answer states that as a GEL holder, the person is not allowed to gamble in any PAGCOR-regulated gaming establishment in the Philippines. This implies that e-Games or electronic Bingo, being forms of gambling, would also be prohibited for a GEL holder.
6.
A GEL holder can play in any casino in Macau.
Correct Answer
C. Yes, as long as it is not an MCE property.
Explanation
The correct answer is "Yes, as long as it is not an MCE property." This means that a GEL holder can play in any casino in Macau, except for those that are MCE properties. MCE stands for Melco Crown Entertainment, which is a company that operates several casinos in Macau. So, while GEL is applicable worldwide, there are restrictions on playing in MCE properties in Macau.
7.
What is the first step you have to do if you are approached by a patron seeking assistance for self-exclusion?
Correct Answer
C. Act promptly, professionally and discreetly by informing a Responsible Gaming Ambassador or your immediate supervisor.
Explanation
The correct answer is to act promptly, professionally, and discreetly by informing a Responsible Gaming Ambassador or your immediate supervisor. This is important because self-exclusion is a serious issue related to responsible gambling. By promptly informing the appropriate personnel, you can ensure that the patron receives the necessary assistance and support to exclude themselves from gambling activities. It is a responsible and ethical approach to addressing the patron's request for assistance.
8.
A possible sign of a problem gambler is
Correct Answer
C. Breaking the law to finance gambling
Explanation
A possible sign of a problem gambler is breaking the law to finance gambling. This behavior indicates that the individual is willing to engage in illegal activities in order to continue their gambling habits. It suggests that they may be experiencing financial difficulties due to their gambling addiction and are resorting to illegal means to fund their habit. This behavior is a clear indication of a problem and should be taken seriously as it can lead to severe consequences both legally and financially.
9.
Problem gambling is a financial issue only.
Correct Answer
A. No, problem gambling is an addiction that you lose self-control and trigger your emotion, health and interpersonal relationships.
Explanation
Problem gambling is not just a financial issue, but also an addiction that can have a negative impact on various aspects of a person's life. It can lead to a loss of self-control, causing emotional distress, deteriorating health, and strained interpersonal relationships. Therefore, the effects of problem gambling go beyond money and extend to other areas of a person's life.
10.
A GEL is valid for 3 years. Who is responsible for tracking the expiration of ones’ GEL?
Correct Answer
C. The employee
Explanation
The employee is responsible for tracking the expiration of their GEL. Since the GEL is a personal document, it is the employee's responsibility to keep track of its validity and ensure that it is renewed before it expires. PAGCOR and City of Dreams Manila may have certain protocols in place to remind employees about the expiration, but ultimately it is up to the individual employee to take the necessary steps to track and renew their GEL.
11.
What is City of Dreams’ slogan for Responsible Gaming?
Correct Answer
B. Winners Stay in Control
Explanation
The correct answer is "Winners Stay in Control." This slogan emphasizes the importance of responsible gaming and encourages players to maintain control over their gambling activities. It suggests that being a winner is not just about winning money, but also about staying in control and gambling responsibly.