Responsible Gaming Online Review - Generic

10 Questions | Total Attempts: 3474

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Responsible Gaming Online Review - Generic


Questions and Answers
  • 1. 
    Please watch this videoThe questions found in the quiz afterwards are gathered from this short clip.
  • 2. 
    The flyers promoting Responsible Gaming are located at major customer contact points such as:
    • A. 

      Public rest rooms inside the gaming hall and membership services counters

    • B. 

      Hotel rooms

    • C. 

      Restaurants

  • 3. 
    MCE is committed to Responsible Gaming
    • A. 

      Because we need to look good as we are a publicly listed company

    • B. 

      Because our competitors are doing the same thing

    • C. 

      In order to protect employees and guests from the harm of problem gambling by increasing their awareness

  • 4. 
    As a GEL holder, I can gamble in any gaming establishment in the Philippines.
    • A. 

      Yes, as long as I am not on duty and not in uniform.

    • B. 

      It does not matter. The rule is not imposed anyway.

    • C. 

      No. PAGCOR prohibits any GEL holder to play in any PAGCOR-regulated gaming establishment.

  • 5. 
    Can a GEL holder play e-Games or electronic Bingo in the Philippines?
    • A. 

      Yes, these are games not offered by City of Dreams Manila and other casinos.

    • B. 

      No, I am prohibited to gamble in any PAGCOR-regulated gaming establishment in the Philippines.

    • C. 

      Yes, e-Games and electronic games are not covered by PAGCOR regulations.

  • 6. 
    A GEL holder can play in any casino in Macau.
    • A. 

      Yes. GEL is only applicable in Philippines

    • B. 

      No. GEL is applicable worldwide

    • C. 

      Yes, as long as it is not an MCE property.

  • 7. 
    What is the first step you have to do if you are approached by a patron seeking assistance for self-exclusion?
    • A. 

      Nothing as it’s not a part of your job description.

    • B. 

      Counsel the guest immediately.

    • C. 

      Act promptly, professionally and discreetly by informing a Responsible Gaming Ambassador or your immediate supervisor.

  • 8. 
    A possible sign of a problem gambler is
    • A. 

      Always having the biggest bet in every game

    • B. 

      Frequent smoking and drinking when gambling

    • C. 

      Breaking the law to finance gambling

  • 9. 
    Problem gambling is a financial issue only.
    • A. 

      No, problem gambling is an addiction that you lose self-control and trigger your emotion, health and interpersonal relationships.

    • B. 

      Yes, all the effects that it brings are related to money.

    • C. 

      No, it is the problem of the gambler’s personality and it is just a mental issue.

  • 10. 
    A GEL is valid for 3 years. Who is responsible for tracking the expiration of ones’ GEL?
    • A. 

      PAGCOR

    • B. 

      City of Dreams Manila

    • C. 

      The employee

  • 11. 
    What is City of Dreams’ slogan for Responsible Gaming?
    • A. 

      Play More, Win More

    • B. 

      Winners Stay in Control

    • C. 

      Responsible Gaming – You Are in Control

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