Etraining: Pd.4, Nestle SOP
13 Questions
| Attempts: 215
Questions and Answers
- 1.Which of the following will activate a controlled shutdown of the PeopleNet Mobile software on PD.4?
- A.
Holding the Home Button for 15 seconds.
- B.
Pressing and holding the left brightness button and left volume button.
- C.
Holding the Panic Button for 15 seconds.
- D.
Pull the fuse for the PD.4
- 2.Which of the following will reset the touchscreen of the PD.4, without rebooting the device?
- A.
Pressing and holding the left display brightness and the left volume button for three seconds.
- B.
Press and hold the keyboard button.
- C.
Press and hold all buttons simultaneously.
- D.
Reduce speed of truck below 50 mph.
- 3.A Quick Reference Guide and Cab Card have been updated for the release of PD.4.
- A.
True
- B.
False
- 4.
What is the part number for the component seen in this image?- A.
L-016-0519
- B.
M-010-0545
- C.
L-010-0508
- D.
L-010-0518
- 5.Which of the following is the part number for the PD.4 display kit?
- A.
M-010-0545
- B.
M-010-0547
- C.
L-016-0518
- D.
M-010-0519
- 6.The updated Navigo v4.5 is now available on PD.4.
- A.
True
- B.
False
- 7.The latest ProTread software is available on PD.4.
- A.
True
- B.
False
- 8.If you create an RMA for CID 3406, you should email your standard RMA notification to _________________.
- A.
- B.
The driver.
- C.
The helpdesk personnel from Nestle.
- D.
- 9.When troubleshooting an issue with a unit in the Nestle fleet, if troubleshooting results in hardware replacement, you should email the necessary template to ______________.
- A.
- B.
- C.
- D.
- 10.PeopleNet will create an RMA for faulty CN70 displays.
- A.
True
- B.
False
- 11.If a driver is transferred from the Nestle Help Desk, under which profile should you create your case?
- A.
"Driver Driver"
- B.
Help desk
- C.
Nestle Transfer
- D.
The name of the help desk personnel.
- 12.Which of the following serial numbers represents a PD.4?
- A.
BL31230000081
- B.
11082131
- C.
21082131
- D.
SY1450000112
- E.
61051234
- 13.The Nestle help desk ticket number provided by the caller should be recorded in your case.
- A.
True
- B.
False
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