Etraining: Pd.4, Nestle SOP

13 Questions | Total Attempts: 76

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Etraining: Pd.4, Nestle SOP

Questions and Answers
  • 1. 
    Which of the following will activate a controlled shutdown of the PeopleNet Mobile software on PD.4?
    • A. 

      Holding the Home Button for 15 seconds.

    • B. 

      Pressing and holding the left brightness button and left volume button.

    • C. 

      Holding the Panic Button for 15 seconds.

    • D. 

      Pull the fuse for the PD.4

  • 2. 
    Which of the following will reset the touchscreen of the PD.4, without rebooting the device?
    • A. 

      Pressing and holding the left display brightness and the left volume button for three seconds.

    • B. 

      Press and hold the keyboard button.

    • C. 

      Press and hold all buttons simultaneously.

    • D. 

      Reduce speed of truck below 50 mph.

  • 3. 
    A Quick Reference Guide and Cab Card have been updated for the release of PD.4.
    • A. 

      True

    • B. 

      False

  • 4. 
    What is the part number for the component seen in this image?
    • A. 

      L-016-0519

    • B. 

      M-010-0545

    • C. 

      L-010-0508

    • D. 

      L-010-0518

  • 5. 
    Which of the following is the part number for the PD.4 display kit?
    • A. 

      M-010-0545

    • B. 

      M-010-0547

    • C. 

      L-016-0518

    • D. 

      M-010-0519

  • 6. 
    The updated Navigo v4.5 is now available on PD.4.
    • A. 

      True

    • B. 

      False

  • 7. 
    The latest ProTread software is available on PD.4.
    • A. 

      True

    • B. 

      False

  • 8. 
    If you create an RMA for CID 3406, you should email your standard RMA notification to _________________.
  • 9. 
    When troubleshooting an issue with a unit in the Nestle fleet, if troubleshooting results in hardware replacement, you should email the necessary template to ______________.
  • 10. 
    PeopleNet will create an RMA for faulty CN70 displays.
    • A. 

      True

    • B. 

      False

  • 11. 
    If a driver is transferred from the Nestle Help Desk, under which profile should you create your case?
    • A. 

      "Driver Driver"

    • B. 

      Help desk

    • C. 

      Nestle Transfer

    • D. 

      The name of the help desk personnel.

  • 12. 
    Which of the following serial numbers represents a PD.4?
    • A. 

      BL31230000081

    • B. 

      11082131

    • C. 

      21082131

    • D. 

      SY1450000112

    • E. 

      61051234

  • 13. 
    The Nestle help desk ticket number provided by the caller should be recorded in your case.
    • A. 

      True

    • B. 

      False

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