We're On A Mission!
10 Questions
| Total Attempts: 298
Does our mission support our customers' mission?
Questions and Answers
- 1.It's all about the mission!
- 2.When values don't match, stress is the result.
- 3.The mission statement answers the question, "What is the purpose of this business?"
- A.
True
- B.
False
- 4.You should have a personal mission statement.
- A.
True
- B.
False
- 5.A mission statement might also tell...
- A.
What we do.
- B.
Who we do it for,
- C.
Why it matters.
- D.
All of the above.
- 6.Choose the best answer.
- A.
We provide aircraft fuel, maintenance, and hospitality services.
- B.
We supply low cost aviation fuel.
- C.
We operate GA charters.
- D.
None of the above
- 7.Our mission includes providing...
- A.
Aircraft fueling and maintenance.
- B.
Aircraft fueling and hospitality Services.
- C.
Both answers above are correct.
- 8.Which of the following statements is the best answer?
- A.
Our mission and our customer's missions are not necessarily related.
- B.
We charge premium prices.
- C.
Our customers are often on mission critical business.
- 9.Our mission is to support our customer's mission.
- A.
True
- B.
False
- 10.Which best describes UVair FBO Network?
- A.
Impatient.
- B.
Important
- C.
Elite
- D.
Generous
- 11.Stress is the result when our values conflict with customer values.
- A.
True
- B.
False
- 12.If you are aware of a customer's mission statement, you will better anticipate their needs.
- A.
True
- B.
False
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