We're On A Mission!

10 Questions | Total Attempts: 298

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We

Does our mission support our customers' mission?


Questions and Answers
  • 1. 
    It's all about the mission!
  • 2. 
    When values don't match, stress is the result.
  • 3. 
    The mission statement answers the question, "What is the purpose of this business?"
    • A. 

      True

    • B. 

      False

  • 4. 
    You should have a personal mission statement.
    • A. 

      True

    • B. 

      False

  • 5. 
    A mission statement might also tell...
    • A. 

      What we do.

    • B. 

      Who we do it for,

    • C. 

      Why it matters.

    • D. 

      All of the above.

  • 6. 
    Choose the best answer.
    • A. 

      We provide aircraft fuel, maintenance, and hospitality services.

    • B. 

      We supply low cost aviation fuel.

    • C. 

      We operate GA charters.

    • D. 

      None of the above

  • 7. 
    Our mission includes providing...
    • A. 

      Aircraft fueling and maintenance.

    • B. 

      Aircraft fueling and hospitality Services.

    • C. 

      Both answers above are correct.

  • 8. 
    Which of the following statements is the best answer?
    • A. 

      Our mission and our customer's missions are not necessarily related.

    • B. 

      We charge premium prices.

    • C. 

      Our customers are often on mission critical business.

  • 9. 
    Our mission is to support our customer's mission.
    • A. 

      True

    • B. 

      False

  • 10. 
    Which best describes UVair FBO Network?
    • A. 

      Impatient.

    • B. 

      Important

    • C. 

      Elite

    • D. 

      Generous

  • 11. 
    Stress is the result when our values conflict with customer values.
    • A. 

      True

    • B. 

      False

  • 12. 
    If you are aware of a customer's mission statement, you will better anticipate their needs.
    • A. 

      True

    • B. 

      False

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