Netiquette

26 Questions
Network Quizzes & Trivia

Test your business netiquette knowledge?

Please wait...
Questions and Answers
  • 1. 
    Netiquette is:
    • A. 

      An Internet language

    • B. 

      Proper manners and behavior online

    • C. 

      Only applicable to email

    • D. 

      Only important in business

  • 2. 
    When using computer courtesty, always remember___________________
    • A. 

      To spell and grammar check your email

    • B. 

      To use the cc: and bc: functions

    • C. 

      To say hello and goodbye

    • D. 

      The "Golden Rule"

  • 3. 
    Writing in all capital letters is consider ______________________
    • A. 

      Rude

    • B. 

      Considerate

    • C. 

      Shouting

    • D. 

      Easier to read

  • 4. 
    You should never send an email with your ___________________ or _________________
    • A. 

      Date of birth or social security number

    • B. 

      Social security number or credit card number

    • C. 

      Credit card number or date of birth

    • D. 

      None of the above

  • 5. 
    Begin each email with a ____________________
    • A. 

      Complimentary close

    • B. 

      The reason your writing

    • C. 

      Inside address

    • D. 

      Greeting or salutation

  • 6. 
    This important part of an email reflects the contents and nature of your email
    • A. 

      Subject line

    • B. 

      Cc: line

    • C. 

      Salutation

    • D. 

      Topic line

  • 7. 
    You never have to ask permission before forwarding another person's email message
    • A. 

      True

    • B. 

      False

  • 8. 
    Business emails should be short, sweet, and to the ________________
  • 9. 
    It is important to reply to emails in a timely manner
    • A. 

      True

    • B. 

      False

  • 10. 
    It is okay to assume that you can use business email accounts for personal business
    • A. 

      True

    • B. 

      False

  • 11. 
    When you use business email accounts, your emails are private and belong to you.
    • A. 

      True

    • B. 

      False

  • 12. 
    An abbreviation formed from the first letters of a series of words
  • 13. 
    When a child is tormented, threatened, harassed, humiliated, embarrassed or otherwise targeted by another person using the Internet, interactive and digital technologies or mobile phones
  • 14. 
    Emotional graphics--visual ways to express the way you feel when words alone just aren't enough
  • 15. 
    Posting or emailing unsolicited advertising messages to a wide audience
  • 16. 
    Practice of reading an online or e-mail discussion without taking part in it
  • 17. 
    What people do when they express a strongly held opinion without holding back any emotion
  • 18. 
    It is considered acceptable to use emoticons in business emails
    • A. 

      True

    • B. 

      False

  • 19. 
    It is important to break your email into small paragraphs because
    • A. 

      Fits better on the page

    • B. 

      Looks professional

    • C. 

      More appealing and easier to read

    • D. 

      Easier to compose that way

  • 20. 
    What does cc: stand for
    • A. 

      Carbon caption

    • B. 

      Carbon copy

    • C. 

      Copy carbon

    • D. 

      Caption copy

  • 21. 
    What does bc: stand for
    • A. 

      Blind carbon

    • B. 

      Both copy

    • C. 

      Bold copy

    • D. 

      Blind copy

  • 22. 
    You should end your email with your ____________________
  • 23. 
    What should you do if you have to send a very large attachment
    • A. 

      Let the recipient know first

    • B. 

      Zip it (compresses the file)

    • C. 

      Avoid sending large attachments

    • D. 

      All of the above

  • 24. 
    Don't worry about checking your email for spelling, grammar, and punctuation, spell check will catch your errors when you hit the send button
    • A. 

      True

    • B. 

      False

  • 25. 
    It is very important that you _____________ your emails before sending them
  • 26. 
    Do not use email to discuss ________________ information
    • A. 

      Personal

    • B. 

      Business

    • C. 

      Important

    • D. 

      Confidential