NCCT: National Certified Medical Assistant (NCMA) Certification Practice Test

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NCCT: National Certified Medical Assistant (NCMA) Certification Practice Test - Quiz

The NCCT National Certified Medical Assistant (NCMA) certification is a beginner exam that tests an individual for their knowledge and skills to serve as a medical assistant at the starting of their career. If you also appearing for the exam, or simply curious, get started with our online quiz with well-researched questions.


Questions and Answers
  • 1. 
    To ensure that the medical office has the supplies it needs, the medical assistant should establish a(n) _________.
    • A. 

      Reorder point

    • B. 

      Inventory control log

    • C. 

      Order quanity

    • D. 

      All answers are correct

  • 2. 
    A(n)_________ is created containing the name, address, and phone number of both the vendor and the medical practice. It will also have a pre-assigned number to track the order, the number of items ordered, the price of the items, and the date purchased.
    • A. 

      Inventory Control Log

    • B. 

      Packing Slip

    • C. 

      Purchase order

    • D. 

      Invoice

  • 3. 
    Periodically the medical assistant should check all the pieces of equipment in the office to ensure that cords are not frayed, do not present hazards, and are in good working order. A(n) _________ will help the medical assistant track this routine inspection.
    • A. 

      Inventory control log

    • B. 

      Maintenance log

    • C. 

      Quality control log

    • D. 

      No correct answer

  • 4. 
    When a physician dictates an operative report and asks the medical assistant to type it up, the physician is asking the medical assistant to function as a ________.
    • A. 

      Transcriptionist

    • B. 

      Stenographer

    • C. 

      Decoder

    • D. 

      Receptionist

  • 5. 
    Under the Peer Review Improvement Act of 1982, Peer Review Organizations are responsible for the review for appropriateness and necessity of putting a patient into the hospital by a process known as _______ review.
    • A. 

      Procedure

    • B. 

      Admissions

    • C. 

      Cost

    • D. 

      Transfer

  • 6. 
    Which one of the following is a decision based upon bioethics?
    • A. 

      Reporting physical, emotional, or mental abuse

    • B. 

      Treating a 16-year-old girl who is pregnant without parental consent

    • C. 

      The use of fetal tissue transplantation for research

    • D. 

      Reporting to the authorities a suicidal patient

  • 7. 
    A physician must have the patient's permission in writing to reveal any confidential information except for which one of the following?
    • A. 

      Gunshot Wound

    • B. 

      Anorexia

    • C. 

      Drug addiction

    • D. 

      Pregnancy

  • 8. 
    Which of the following is a federal regulation that requires health care professionals to protect the privacy and confidentiality of patients' health information?
    • A. 

      OSHA

    • B. 

      CLIA

    • C. 

      CMS

    • D. 

      HIPAA

  • 9. 
    A business letter written in full block style will have all lines _______.
    • A. 

      Right justified

    • B. 

      Indented 5 spaces

    • C. 

      Equally spaced vertically

    • D. 

      At the left hand margin

  • 10. 
    When writing a business letter, the salutation of a letter should be followed by which punctuation mark?
    • A. 

      Comma

    • B. 

      Semicolon

    • C. 

      Asterisk

    • D. 

      Colon

  • 11. 
    When handling a patient complaint, which one of the following would be most appropriate?
    • A. 

      If the patient is angry, match his/her anger level, and she/he will calm down

    • B. 

      Take all complaints seriously and take thorough notes

    • C. 

      Refuse to talk to patients who are complaining

    • D. 

      No correct answer

  • 12. 
    Body language, body posture, space, and distance are all examples of _______.
    • A. 

      Non-Verbal communication

    • B. 

      Verbal communication

    • C. 

      Written communication

    • D. 

      All answers are correct

  • 13. 
    What is the suggested procedure for canceling an appointment in the appointment book?
    • A. 

      Erase the entry and write in the new appointment

    • B. 

      Put "white-out" over the entry and write on top

    • C. 

      Scribble out the entry and indicate your initals

    • D. 

      Mark through the entry with a single red line

  • 14. 
    The amount an insured patient must pay toward claims each year before the insurance company will pay for medical treatment is known as the _________.
    • A. 

      Covered amount

    • B. 

      Deductible

    • C. 

      Explanation of benefits

    • D. 

      Co-pay

  • 15. 
    Instructions to an insurance company about where and to whom to make payment are called _________.
    • A. 

      Payment agreements

    • B. 

      Assignment of benefits

    • C. 

      Benefit accommodations

    • D. 

      Assignment of payments

  • 16. 
    The Internal Revenure Service issues a(n)____________to medical groups or solo practices for income tax purposes.
    • A. 

      Social Security number

    • B. 

      Federal tax identification number

    • C. 

      State tax number

    • D. 

      Insurance ID number

  • 17. 
    An office appointment calendar or book must record not only the name of the patient and the start time of the appointment but also indicate the __________.
    • A. 

      Duration of the appointment

    • B. 

      Relationship to the patient

    • C. 

      Social Security number of the patient

    • D. 

      Insurance provider's contact information

  • 18. 
    A twelve month period selected for financial purposes is called a(n) ______ year.
    • A. 

      Fiscal

    • B. 

      Financial

    • C. 

      Fiduciary

    • D. 

      Accounting

  • 19. 
    Each prescription for a controlled substance requires the physicians signature and a(n) ________ registration number.
    • A. 

      DEA

    • B. 

      EPA

    • C. 

      FDA

    • D. 

      CDC

  • 20. 
    Determining whether a particular medical treatment (i.e surgery, tests) will be covered under a patient's insurance policy contract involves a process known as ________.
    • A. 

      Pre-certification

    • B. 

      Pre-authorization

    • C. 

      Pre-determination

    • D. 

      Pre-existing

  • 21. 
    In the reception area of medical practice, the computer screen must never be ___________.
    • A. 

      Facing the filing cabinets

    • B. 

      Able to be viewed by patients

    • C. 

      Turned on

    • D. 

      Viewed by medical personnel

  • 22. 
    The temperature taken at the armpit is the ___________.
    • A. 

      Lymphatic

    • B. 

      Axillary

    • C. 

      Deltoid

    • D. 

      Delta

  • 23. 
    What is a break in a bone without penetration of the skin surface over the fracture site called?
    • A. 

      Open

    • B. 

      Spiral

    • C. 

      Greenstick

    • D. 

      Closed

  • 24. 
    The abbreviation for as needed is _________.
    • A. 

      Prn

    • B. 

      Ppn

    • C. 

      An

    • D. 

      Add

  • 25. 
    The abbreviation for nothing by mouth is ________.
    • A. 

      NPO

    • B. 

      NBM

    • C. 

      NM

    • D. 

      Nom

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