Quality Week 2015 Quiz
.
- 1.Which product is packed in 200 ML and 500 ML pack size at Kasna Plant?
- A.
APEX
- B.
TAD
- C.
Touch Wood
- D.
PU Sport Red
- 2.What will be QRI of batch if In-process checks not performed / not reported?
- A.
8
- B.
6
- C.
5
- D.
4.5
- E.
7
- 3.What is PFMEA
- A.
Product Failure Machine Effect Analysis
- B.
Process Failure Mode Effect Analysis
- C.
Product Failure Mode Effect Analysis
- D.
Process Failure Machine Effect Analysis
- 4.Based on Customer Centricity Cycle, CC deployment model for manufacturing is derived. What are the various steps of CC deployment model:
- A.
Customer Insight, Understand the customer, Improve process and Reward & recognize
- B.
Customer Insight, Increase Sensitivity, Identify Clear Action Areas and Reward & recognize
- C.
Customer Insight, Increase Sensitivity, Improve process and Review & Reinvent Process/Product
- D.
Customer Insight, Increase Sensitivity, Improve process and Reward & recognize
- 5.Kasna plant celebrating Quality Week in Nov 2015. During quality week, "Quality day" was celebrated at one of the Kasna linked OPCs. Select the OPC from the following:
- A.
Punjab Paints
- B.
Almega Paints
- C.
Veer Hues
- D.
Hem Paints
- 6.There are 05 categories of packing complaints for which FMEA has been initiated by plants. Which of the following defect is not covered under FMEA category?
- A.
Stamp out of Window
- B.
Material Inside tin is different
- C.
Short of Material in container / carton
- D.
No Label on container
- E.
Leakage of Container
- 7.Consumer Policy of Asian Paints is signed by .....
- A.
General Manager - Manufacturing
- B.
Managing Director and CEO
- C.
Vice President - Supply Chain
- D.
General Work Manager
- 8.In case our customers are not satisfied with the product and services provided by Asian Paints, they can share the feedback or raise complaints through toll free number:
- A.
1800 209 5668
- B.
1800 210 5678
- C.
1800 210 5668
- D.
1800 209 5678
- E.
1800 208 5678
- 9.The key elements of Customer Centricity pillar are…….
- A.
Responsible, sensitive & partnership
- B.
Responsible, Leverage & alignment
- C.
Responsible, sensing & development
- D.
Responsible, synergy & uniqueness
- 10.To get customer insight the term VOC is called as ..
- A.
Voice of company
- B.
Voice of customer
- C.
Voice of corporate
- D.
Voice of chemicals
- 11."Identify Clear Action Areas" in Customer centricity cycle signifies --
- A.
Change the design of product
- B.
Change the process
- C.
Identification of areas to be improved
- D.
Identification of customers to be met
- 12.MF MFG 077 is related to ...
- A.
Common sampling plan
- B.
How to use colour computers
- C.
Hygiene guidelines
- D.
How to handle customer complaints
- 13.What will be QRI of batch if Reprocessed in same quality product/Resin < 3lots?
- A.
6
- B.
4.5
- C.
3
- D.
4
- E.
5
- 14.PDCA cycle stands for …
- A.
Plan, Do, Check and Award
- B.
Pick, Do, Check and Analyze
- C.
Plan, Do, Chain and Analyze
- D.
Plan, Do, Check and Act
- 15.Customer Centricity Cycle has three steps. What is the chronological order of these steps?
- A.
Understand The Customers ---> Review & Reinvent Process/Product --> Identify Clear Action Areas
- B.
Understand The Customers ---> Identify Clear Action Areas -->Review & Reinvent Process/Product
- C.
Identify Clear Action Areas -- > Understand The Customers ---> Review & Reinvent Process/Product
- D.
Review & Reinvent Process/Product--> Identify Clear Action Areas--> Understand The Customers
- 16.“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” This statement is given by.....
- A.
J. R. D. Tata
- B.
Aristotle
- C.
William A. Foster
- D.
Henry Ford
- E.
Peter Drucker
- 17.Why Customer Centricity is required?
- A.
Key to a Sustainable Business
- B.
Point of differentiation from competitors
- C.
Increase consumer repurchase intentions and loyalty
- D.
All options
- 18.An important pillar of an organization's long-term competitive strategy simply know as "change for better" is known as…
- A.
Quality
- B.
Revolution
- C.
Kaizen
- D.
Up gradation
- 19.When Kasna Plant get certification for ISO 9001?
- A.
1988
- B.
1990
- C.
2000
- D.
1998
- E.
2001
- 20.What stands for FAD related to ARIS ?
- A.
Function allocation diameter
- B.
Function allocation diagram
- C.
Functional allocation division
- D.
First aid
- 21.Which Asian Paints Product is known as Elastic Acrylic Sealant?
- A.
AKRYLMAX
- B.
UNYVERSEAL
- C.
AKRYLPROOF
- D.
CRACK SEAL
- 22.Which of the following Quality Performance Objective/s is/are related to Manufacturing?
- A.
Quality performance standard for finished products (Decorative Paints)
- B.
Quality performance standard for trade resins (include trade Emulsions)
- C.
OPC scorecard - Quality Performance
- D.
Number of days taken from the release of formulation to the completion of Interim Standardization.
- E.
All option
- 23.Which of the following statements is part of Consumer Policy of APL?
- A.
Asian Paints will offer the finest products in its line of businesses and provide the best possible service to its customers.
- B.
We shall operate in an unethical manner treating customers as we ourselves would like to be treated.
- C.
We accept zero defect as a quality absolute, and shall design and operate our quality system accordingly
- D.
We shall provide products and services that meet stated standards on time , every time
- 24.“Partnership” one of pillar of CC covered under which event during this Quality Week Celebration (Nov 2015)
- A.
PM Vendor Meet
- B.
CSO/TSO talk Show
- C.
Quality Day celebration @Veer Hues Limited
- D.
Paint your Wall
- 25.Less addition/no addition of biocide in a water based paint will leads to a chalking complaint.
- A.
True
- B.
False
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