Quality Week 2015 Quiz

25 Questions | Total Attempts: 200

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Week Quizzes & Trivia

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Questions and Answers
  • 1. 
    Which product is packed in 200 ML and 500 ML pack size at Kasna Plant?
    • A. 

      APEX

    • B. 

      TAD

    • C. 

      Touch Wood

    • D. 

      PU Sport Red

  • 2. 
    What will be QRI of batch if In-process checks not performed / not reported?
    • A. 

      8

    • B. 

      6

    • C. 

      5

    • D. 

      4.5

    • E. 

      7

  • 3. 
    What is PFMEA
    • A. 

      Product Failure Machine Effect Analysis

    • B. 

      Process Failure Mode Effect Analysis

    • C. 

      Product Failure Mode Effect Analysis

    • D. 

      Process Failure Machine Effect Analysis

  • 4. 
    Based on Customer Centricity Cycle, CC deployment model for manufacturing is derived. What are the various steps of CC deployment model:
    • A. 

      Customer Insight, Understand the customer, Improve process and Reward & recognize

    • B. 

      Customer Insight, Increase Sensitivity, Identify Clear Action Areas and Reward & recognize

    • C. 

      Customer Insight, Increase Sensitivity, Improve process and Review & Reinvent Process/Product

    • D. 

      Customer Insight, Increase Sensitivity, Improve process and Reward & recognize

  • 5. 
    Kasna plant celebrating Quality Week in Nov 2015. During quality week, "Quality day" was celebrated at one of the Kasna linked OPCs. Select the OPC from the following:
    • A. 

      Punjab Paints

    • B. 

      Almega Paints

    • C. 

      Veer Hues

    • D. 

      Hem Paints

  • 6. 
    There are 05 categories of packing complaints for which FMEA has been initiated by plants. Which of the following defect is not covered under FMEA category?
    • A. 

      Stamp out of Window

    • B. 

      Material Inside tin is different

    • C. 

      Short of Material in container / carton

    • D. 

      No Label on container

    • E. 

      Leakage of Container

  • 7. 
    Consumer Policy of Asian Paints is signed by .....
    • A. 

      General Manager - Manufacturing

    • B. 

      Managing Director and CEO

    • C. 

      Vice President - Supply Chain

    • D. 

      General Work Manager

  • 8. 
    In case our customers are not satisfied with the product and services provided by Asian Paints, they can share the feedback or raise complaints through toll free number:
    • A. 

      1800 209 5668

    • B. 

      1800 210 5678

    • C. 

      1800 210 5668

    • D. 

      1800 209 5678

    • E. 

      1800 208 5678

  • 9. 
    The key elements of Customer Centricity pillar are…….
    • A. 

      Responsible, sensitive & partnership

    • B. 

      Responsible, Leverage & alignment

    • C. 

      Responsible, sensing & development

    • D. 

      Responsible, synergy & uniqueness

  • 10. 
    To get customer insight the term VOC is called as ..
    • A. 

      Voice of company

    • B. 

      Voice of customer

    • C. 

      Voice of corporate

    • D. 

      Voice of chemicals

  • 11. 
    "Identify Clear Action Areas" in Customer centricity cycle signifies --
    • A. 

      Change the design of product

    • B. 

      Change the process

    • C. 

      Identification of areas to be improved

    • D. 

      Identification of customers to be met

  • 12. 
     MF MFG 077 is related to ...
    • A. 

      Common sampling plan

    • B. 

      How to use colour computers

    • C. 

      Hygiene guidelines

    • D. 

      How to handle customer complaints

  • 13. 
    What will be QRI of batch if Reprocessed in same quality product/Resin < 3lots?
    • A. 

      6

    • B. 

      4.5

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 14. 
    PDCA cycle stands for …
    • A. 

      Plan, Do, Check and Award

    • B. 

      Pick, Do, Check and Analyze

    • C. 

      Plan, Do, Chain and Analyze

    • D. 

      Plan, Do, Check and Act

  • 15. 
    Customer Centricity Cycle has three steps. What is the chronological order of these steps?
    • A. 

      Understand The Customers ---> Review & Reinvent Process/Product --> Identify Clear Action Areas

    • B. 

      Understand The Customers ---> Identify Clear Action Areas -->Review & Reinvent Process/Product

    • C. 

      Identify Clear Action Areas -- > Understand The Customers ---> Review & Reinvent Process/Product

    • D. 

      Review & Reinvent Process/Product--> Identify Clear Action Areas--> Understand The Customers

  • 16. 
    “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” This statement is given by.....
    • A. 

      J. R. D. Tata

    • B. 

      Aristotle

    • C. 

      William A. Foster

    • D. 

      Henry Ford

    • E. 

      Peter Drucker

  • 17. 
    Why Customer Centricity is required?
    • A. 

      Key to a Sustainable Business

    • B. 

      Point of differentiation from competitors

    • C. 

      Increase consumer repurchase intentions and loyalty

    • D. 

      All options

  • 18. 
    An important pillar of an organization's long-term competitive strategy simply know as "change for better" is known as…
    • A. 

      Quality

    • B. 

      Revolution

    • C. 

      Kaizen

    • D. 

      Up gradation

  • 19. 
    When Kasna Plant get certification for ISO 9001?
    • A. 

      1988

    • B. 

      1990

    • C. 

      2000

    • D. 

      1998

    • E. 

      2001

  • 20. 
    What stands for FAD related to ARIS ?
    • A. 

      Function allocation diameter

    • B. 

      Function allocation diagram

    • C. 

      Functional allocation division

    • D. 

      First aid

  • 21. 
    Which Asian Paints Product is known as Elastic Acrylic Sealant?
    • A. 

      AKRYLMAX

    • B. 

      UNYVERSEAL

    • C. 

      AKRYLPROOF

    • D. 

      CRACK SEAL

  • 22. 
    Which of the following Quality Performance Objective/s is/are related to Manufacturing?
    • A. 

      Quality performance standard for finished products (Decorative Paints)

    • B. 

      Quality performance standard for trade resins (include trade Emulsions)

    • C. 

      OPC scorecard - Quality Performance

    • D. 

      Number of days taken from the release of formulation to the completion of Interim Standardization.

    • E. 

      All option

  • 23. 
    Which of the following statements is part of Consumer Policy of APL? 
    • A. 

      Asian Paints will offer the finest products in its line of businesses and provide the best possible service to its customers.

    • B. 

      We shall operate in an unethical manner treating customers as we ourselves would like to be treated.

    • C. 

      We accept zero defect as a quality absolute, and shall design and operate our quality system accordingly

    • D. 

      We shall provide products and services that meet stated standards on time , every time

  • 24. 
    “Partnership” one of pillar of CC covered under which event during this Quality Week Celebration (Nov 2015)
    • A. 

      PM Vendor Meet

    • B. 

      CSO/TSO talk Show

    • C. 

      Quality Day celebration @Veer Hues Limited

    • D. 

      Paint your Wall

  • 25. 
    Less addition/no addition of biocide in a water based paint will leads to a chalking complaint.
    • A. 

      True

    • B. 

      False

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