AWS Training Quiz 1 assesses knowledge on using AA. Com for travel bookings. It covers logging in, understanding terms like 'Country of Residence', handling virtual PNRs, browser compatibility on Mac, and customer assistance on the website.
Https://www.aa.com
Www.aa.com
Aa.com
Http://aa.com
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Internet Explorer, Firefox, Android
UC Browser, Dolphin, Safari, Internet Explorer
Safari , Google Chrome, Firefox
Maxthon, Morcilla, Internet Crusader
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Kana are syllabic Japanese scripts, a part of the Japanese writing system
Its a nice given name
Its a spanish word for "grey hair"
Its the American Airline customer experience email system.
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True
False
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AWS
WASS
AWTS
TSSS
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Its a Manila based team that assist passengers on AA.com for US English
Its a misspelled for WHATS!
Its a new soda
Stands for: Awaiting Window to Server
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Advice that we as AWS serve only aa.com sites and refer them to AAcom customer Service
Guide the passenger on the page until the transaction is finished
Transfer call to Reservations
Transfer call to a Team Leader
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Its a canned HAM
Its the use of electronic messaging systems that send unsolicited messages, especially advertising
Its a new sandwich
Its a virus
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Economy and No restrictions
Instant Purchase and Hold
Price and Schedule and Schedule
Schedule and Cheap Prices
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The country stated on your Residence Card
The country where you are living right now.
The Country of Residence must match your credit card country of issue
The Country you would want to be repatriated to in the event of a medical emergency.
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Assist customers experiencing problems while booking on the website
Provide waivers to passengers online every time they ask for them without ask.
Guide customers trying to locate specific information on the website
Follow customers requiring assistance and guidance to complete a transaction on-line.
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