PKT - Skip Manual
Attempting all questions are mandatory. Passing percentage is 80%.
Questions and Answers
- 1.
Daughter in law is RPC?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The acronym "RPC" typically stands for "Remote Procedure Call," which is a communication protocol used in computer networks. However, in the given context, it is unclear what "RPC" refers to. Without further information or clarification, it is difficult to provide a specific explanation for why the statement "Daughter in law is RPC" is true.Rate this question:
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- 2.
What is the charges of Conciliation Letter?
- A.
A)Rs 200
- B.
B)Rs 50
- C.
C)Rs 250
- D.
D)None of the above
Correct Answer
D. D)None of the aboveExplanation
The question asks about the charges of a Conciliation Letter, and the correct answer is "None of the above." This means that none of the given options (Rs 200, Rs 50, Rs 250) are the correct charges for a Conciliation Letter.Rate this question:
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- 3.
Customer receives conciliation letter on which DPD?
- A.
45 DPD
- B.
65 DPD
- C.
90 DPD
- D.
15 DPD
Correct Answer
A. 45 DPDExplanation
The customer receives a conciliation letter on which the DPD (Days Past Due) is 45. This means that the customer's payment is overdue by 45 days. The conciliation letter is likely a reminder or a notice sent by the company to inform the customer about the overdue payment and to request immediate payment.Rate this question:
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- 4.
What is the disposition when customer wants to pay through FE (Jaipur DPD 1 - DPD 7)
- A.
A)CPU RPC
- B.
B)PTP RPC
- C.
C)Pay Later RPC
- D.
D)Message Left RPC
Correct Answer
C. C)Pay Later RPCExplanation
The correct answer is C) Pay Later RPC. This means that when a customer wants to pay through FE (Jaipur DPD 1 - DPD 7), the disposition is to allow them to pay later. This suggests that the customer has the option to defer their payment for a later time, rather than paying immediately.Rate this question:
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- 5.
When we will follow motivational approach?
- A.
A) 3 months
- B.
B) 2 months
- C.
C) 1 month
- D.
D) All of the above
Correct Answer
D. D) All of the aboveExplanation
The correct answer is D) All of the above. The question is asking when we should follow a motivational approach. The answer choice "All of the above" suggests that a motivational approach should be followed in all three time frames - 3 months, 2 months, and 1 month. This implies that motivation is necessary throughout the entire duration and is not limited to a specific time frame.Rate this question:
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- 6.
What is the payment updation TAT of Pay TM?
- A.
48 hrs
- B.
24 hrs
- C.
72 hrs
- D.
2-3 days
Correct Answer
B. 24 hrsExplanation
The payment updation TAT of Pay TM is 24 hrs. This means that any payment made through Pay TM should be updated within 24 hours.Rate this question:
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- 7.
What is the payment updation TAT for ICICI Bank?
- A.
2-3 hrs
- B.
24 hrs
- C.
48 hrs
- D.
2-3 days
Correct Answer
A. 2-3 hrsExplanation
The payment updation TAT for ICICI Bank is 2-3 hours. This means that any payment made to or from ICICI Bank will be updated and reflected in the account within 2-3 hours of the transaction. This ensures that customers have accurate and up-to-date information about their account balances and transactions in a timely manner.Rate this question:
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- 8.
If customer is already registered with M-Pesa then how many OTP will be generated?
- A.
A) 1
- B.
B) 2
- C.
All of the above
Correct Answer
A. A) 1Explanation
If the customer is already registered with M-Pesa, only one OTP (One-Time Password) will be generated.Rate this question:
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- 9.
What are the cities where we can early morning CPU (8 am to 10 am)
- A.
Chennai
- B.
Mangalore
- C.
Pune
- D.
Mumbai
- E.
All of the above
Correct Answer(s)
A. Chennai
D. MumbaiExplanation
The cities where we can find early morning CPU (8 am to 10 am) are Chennai and Mumbai.Rate this question:
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- 10.
What is new partial payment rule for B3 Bucket?
- A.
80%
- B.
25%
- C.
40%
- D.
20%
Correct Answer
B. 25%Explanation
The new partial payment rule for B3 Bucket is 25%. This means that customers are required to make a payment of 25% of the total amount due in order to fulfill the partial payment requirement.Rate this question:
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