PKT - Skip Manual

10 Questions | Total Attempts: 39

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PKT - Skip Manual

Attempting all questions are mandatory. Passing percentage is 80%.


Questions and Answers
  • 1. 
    Daughter in law is RPC?
    • A. 

      True

    • B. 

      False

  • 2. 
     What is the charges of Conciliation Letter?
    • A. 

      A)Rs 200

    • B. 

      B)Rs 50

    • C. 

      C)Rs 250

    • D. 

      D)None of the above

  • 3. 
    Customer receives conciliation letter on which DPD?
    • A. 

      45 DPD

    • B. 

      65 DPD

    • C. 

      90 DPD

    • D. 

      15 DPD

  • 4. 
    What is the disposition when customer wants to pay through FE (Jaipur DPD 1 - DPD 7)
    • A. 

      A)CPU RPC

    • B. 

      B)PTP RPC

    • C. 

      C)Pay Later RPC

    • D. 

      D)Message Left RPC

  • 5. 
    When we will follow motivational approach?
    • A. 

      A) 3 months

    • B. 

      B) 2 months

    • C. 

      C) 1 month

    • D. 

      D) All of the above

  • 6. 
    What is the payment updation TAT of Pay TM?
    • A. 

      48 hrs

    • B. 

      24 hrs

    • C. 

      72 hrs

    • D. 

      2-3 days

  • 7. 
    What is the payment updation TAT for ICICI Bank?
    • A. 

      2-3 hrs

    • B. 

      24 hrs

    • C. 

      48 hrs

    • D. 

      2-3 days

  • 8. 
    If customer is already registered with M-Pesa then how many OTP will be generated?
    • A. 

      A) 1

    • B. 

      B) 2

    • C. 

      All of the above

  • 9. 
    What are the cities where we can early morning CPU (8 am to 10 am)
    • A. 

      Chennai

    • B. 

      Mangalore

    • C. 

      Pune

    • D. 

      Mumbai

    • E. 

      All of the above

  • 10. 
    What is new partial payment rule for B3 Bucket?
    • A. 

      80%

    • B. 

      25%

    • C. 

      40%

    • D. 

      20%

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