PKT - Skip Manual

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| By Reshmi
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Quizzes Created: 1 | Total Attempts: 96
| Attempts: 96
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  • 1/10 Questions

    Daughter in law is RPC?

    • True
    • False
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About This Quiz

This quiz, titled 'PKT - Skip Manual', examines knowledge in debt collection processes, including terms like RPC, DPD, and payment TAT.

PKT - Skip Manual - Quiz

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  • 2. 

    What is the payment updation TAT of Pay TM?

    • 48 hrs

    • 24 hrs

    • 72 hrs

    • 2-3 days

    Correct Answer
    A. 24 hrs
    Explanation
    The payment updation TAT of Pay TM is 24 hrs. This means that any payment made through Pay TM should be updated within 24 hours.

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  • 3. 

    What is the payment updation TAT for ICICI Bank?

    • 2-3 hrs

    • 24 hrs

    • 48 hrs

    • 2-3 days

    Correct Answer
    A. 2-3 hrs
    Explanation
    The payment updation TAT for ICICI Bank is 2-3 hours. This means that any payment made to or from ICICI Bank will be updated and reflected in the account within 2-3 hours of the transaction. This ensures that customers have accurate and up-to-date information about their account balances and transactions in a timely manner.

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  • 4. 

    Customer receives conciliation letter on which DPD?

    • 45 DPD

    • 65 DPD

    • 90 DPD

    • 15 DPD

    Correct Answer
    A. 45 DPD
    Explanation
    The customer receives a conciliation letter on which the DPD (Days Past Due) is 45. This means that the customer's payment is overdue by 45 days. The conciliation letter is likely a reminder or a notice sent by the company to inform the customer about the overdue payment and to request immediate payment.

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  • 5. 

    If customer is already registered with M-Pesa then how many OTP will be generated?

    • A) 1

    • B) 2

    • All of the above

    Correct Answer
    A. A) 1
    Explanation
    If the customer is already registered with M-Pesa, only one OTP (One-Time Password) will be generated.

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  • 6. 

     What is the charges of Conciliation Letter?

    • A)Rs 200

    • B)Rs 50

    • C)Rs 250

    • D)None of the above

    Correct Answer
    A. D)None of the above
    Explanation
    The question asks about the charges of a Conciliation Letter, and the correct answer is "None of the above." This means that none of the given options (Rs 200, Rs 50, Rs 250) are the correct charges for a Conciliation Letter.

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  • 7. 

    What is new partial payment rule for B3 Bucket?

    • 80%

    • 25%

    • 40%

    • 20%

    Correct Answer
    A. 25%
    Explanation
    The new partial payment rule for B3 Bucket is 25%. This means that customers are required to make a payment of 25% of the total amount due in order to fulfill the partial payment requirement.

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  • 8. 

    When we will follow motivational approach?

    • A) 3 months

    • B) 2 months

    • C) 1 month

    • D) All of the above

    Correct Answer
    A. D) All of the above
    Explanation
    The correct answer is D) All of the above. The question is asking when we should follow a motivational approach. The answer choice "All of the above" suggests that a motivational approach should be followed in all three time frames - 3 months, 2 months, and 1 month. This implies that motivation is necessary throughout the entire duration and is not limited to a specific time frame.

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  • 9. 

    What is the disposition when customer wants to pay through FE (Jaipur DPD 1 - DPD 7)

    • A)CPU RPC

    • B)PTP RPC

    • C)Pay Later RPC

    • D)Message Left RPC

    Correct Answer
    A. C)Pay Later RPC
    Explanation
    The correct answer is C) Pay Later RPC. This means that when a customer wants to pay through FE (Jaipur DPD 1 - DPD 7), the disposition is to allow them to pay later. This suggests that the customer has the option to defer their payment for a later time, rather than paying immediately.

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  • 10. 

    What are the cities where we can early morning CPU (8 am to 10 am)

    • Chennai

    • Mangalore

    • Pune

    • Mumbai

    • All of the above

    Correct Answer(s)
    A. Chennai
    A. Mumbai
    Explanation
    The cities where we can find early morning CPU (8 am to 10 am) are Chennai and Mumbai.

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Quiz Review Timeline (Updated): Mar 18, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 18, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 18, 2017
    Quiz Created by
    Reshmi
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