1.
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2.
Do you have a complete and accurate inventory of your IT Systems, including where data is stored, and how much data you have to protect? Data could be stored in various locations, such as servers, computers, thumb drives, the cloud, etc.
Correct Answer
A. Yes
Explanation
Without an accurate inventory of IT Systems, it’s very challenging to build a backup plan which safeguards your data. If you don’t know where the data is, how can you protect it?
3.
Do you have a data backup, or an image backup? A data backup is a simple backup, backing up your organizations data. Data could be files, emails, databases, etc. An image backup backs up the entire server, which includes data, but also the operating system, applications, configurations, etc.
Correct Answer
B. Image Backup
Explanation
While a data backup is a good start, it is only the start of a backup and disaster recovery plan (not to mention business continuity). In the event of a server failure, which could occur due to a number of different circumstances (eg. hardware failure, virus/malware infection, operating system failure, etc.), your organization could face significant downtime and expense in rebuilding and repairing the failed server. With an image backup, the entire system is protected, so in the event of a failure, the entire server can be restored to its functioning state, often times within a number of hours.
4.
How often does an ONSITE data backup occur?
Correct Answer
A. Continuously
Explanation
It’s important to continually backup your servers, to avoid the potential for lost data and productivity. If data backups only occur nightly, and your server experiences a data corrupting event in the late afternoon, the entire days productivity may be lost. The cryptolocker virus is one of the top threats (ransomware), and would cripple an organizations data in this manner.
5.
How often does an OFFSITE data backup occur?
Correct Answer
A. Continuously
Explanation
Similarly with the continual onsite backup, a continual offsite backup protects your data in the event an incident, such as a flood, fire, electrical surge, etc., were to destroy your onsite server and backup.
6.
How long do you retain (store) onsite data backups? A retention policy determines how far back you can recover data, such as 30 days. For example, you’re using backup tapes, which are being overwritten weekly, then your retention policy may only be 7 days
Correct Answer
C. One Month (or greater)
Explanation
The retention policy is an important consideration, as it may be a number of days or weeks until it is discovered that data restoration needs to occur. If this falls outside of the retention policy timeframe, that data is lost. With the low cost of onsite storage, most organizations can cost effectively retain backup data for over 90 days.
7.
Is the backup data encrypted?
Correct Answer
A. Yes
Explanation
It is critical to encrypt backup data, both onsite and offsite. A backup is a centralized copy of the organizations sensitive and confidential information, and must be secured. Encrypting the data protects it, so if it were to fall into the wrong hands (or be stolen), the data would not be able to be accessed without the decryption code. Encryption is also a requirement for various industries, such as healthcare.
8.
Do you backup your computer workstations (image backup)?
Correct Answer
A. Yes
Explanation
While computer backups are often times less critical, due to the data being saved onto the organizations server, many times employees may temporarily work with data on their local computers, which may also occur with mobile users. While less of a risk, hard drive failure and system corruption (or infection) often affect end users. While no data may be lost in a computer crash, there can be a significant amount of lost time and productivity in having to rebuild the system and reconfiguring any customized user settings.
9.
How do you know your backups are working correctly?
Correct Answer
B. Automated email
Explanation
Monitoring is a critical part of a backup plan, to ensure the backup is working as scheduled. Too many times we’ve seen a backup job fail, for any number of reasons, and no one being alerted to this status, leaving the organization unprotected. Any good backup system should include automated alerts and reporting.
10.
Do you perform a yearly Backup & Disaster Recovery test?
Correct Answer
A. Yes
Explanation
No backup plan is complete unless it has been tested and verified as working correctly.
11.
In the event of a disaster, do you know how long it will take for systems to be restored to working order?
Correct Answer
A. Yes
Explanation
In the event an incident cripples your server infrastructure, how long will your organization be offline? Can your organization survive if you’re down for 48 hours? How will this affect the products or services you provide? Will your customers fill their need elsewhere? While having a backup of your data is good, if you cannot use that data for 48 hours due to a server failure, resulting in the loss of business, is that backup and disaster recovery plan sufficient for your needs?