Office Procedures Test 1 evaluates knowledge on diverse workforce trends, work locations, and the connection between time management and stress. It also assesses understanding of stress impacts and the effectiveness of lifestyle choices on stress reduction, crucial for professional development.
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Typing skill
Multiculturalism
Culture
Soft skills
Computer skill
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Technical skill
Multiculturalism
Culture
Soft skills
Discrimination
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Ethics
Multiculturalism
Culture
Soft skills
Discrimination
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Telecommuting
Virtual teams
Strategic thinking
Ergonomics
Insular
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Respecting the organizational structure
Respecting diversity
Being honest
Being dependable
All answers are correct
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Telecommuting
Sexual harassment
Strategic thinking
Ergonomics
Prejudice
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Procrastination
Stress
Goal
Perfectionism
Time
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Procrastination
Stress
Goal
Perfectionism
Time
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Procrastination
Stress
Goal
Perfectionism
Time
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Procrastination
Stress
Goal
Perfectionism
Time
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Ethics
Prejudice
Moral integrity
Respect
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Ethics
Prejudice
Dependability
Discrimination
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Ethics
Prejudice
Dependability
Discrimination
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Outsourcing
Downsizing
Rightsizing
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Working anywhere away from the office but communicating through technology
Working in the traditional office
Working in the telephone industry
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Technical knowledge, such as computers
Seeing things from perspectives other than our own and considering the consequences
Seeing things only from our own perspective
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Fewer distractions from co-workers
Isolation and lack of socialization
Savings in time, commuting, and other costs
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Return telephone calls promptly
Arrive late for meetings
Handle projects immediately
Arrive early for work
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Challenging, attainable, and measurable
Challenging, unrealistically high, and vague
Challenging and inflexible
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Focus on several tasks at once
Give yourself deadlines and meet them
Do only the easiest tasks
Delay the task until tomorrow
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Feeling sorry for oneself
Understanding someone else's situation, feelings, and motives
Using the word "I" when speaking about how you feel and what you think should happen
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Relaxation (deep breathing)
Positive self-talk
Walk away from the situation (if possible)
Speak with a friend or colleague
All these answers are correct.
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Appropriate lighting in the workplace
Acoustics (soft music vs loud machines)
Comfortable work area (chair, table, desk, etc)
All these answers are correct.
None of these answers are correct.
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Be socially and environmentally responsible
Be committed to diversity
Be intolerant of discrimination
Provide for the physically challenged
All of the answers are correct.
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Are developed through experience
Do not necessarily come only with advancement in the job
Are not something we have a birth
All of the answers are correct.
None of the answers are correct.
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Your religious and philosophical beliefs
The culture in which you grew up
Your religious and philosophical beliefs AND the culture in which you grew up
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Treat others as you would want them to treat you
Discourage feedback on changes in procedures
Reward for a job well done
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Respects the organizational structure
Respects diversity
Respects the privacy of others
Is dependable
All of these answers are correct.
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Numeracy
Critical thinking (problem solving)
Time and stress management
Interpersonal skills
Appearance
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