Mods 17, 21 Thru 25 Plus Work Parties And Correspondence

50 Questions | Total Attempts: 192

Settings
Please wait...
Work Quizzes & Trivia

Questions and Answers
  • 1. 
    • A. 

      Data-Admin-Operator-AccessGroup

    • B. 

      Data-Admin-Operator-Roles

    • C. 

      Data-Admin-Operator-ID

    • D. 

      Data-Admin-OrgUnit

  • 2. 
    An Application Rule is ordered set of RuleSets that comprise a PRPC application.
    • A. 

      True

    • B. 

      False

  • 3. 
    Work party roles and access group roles are defined by the same rule.
    • A. 

      True

    • B. 

      False

  • 4. 
    Work Parties rules are created in what rule category?
    • A. 

      SysAdmin

    • B. 

      Technical

    • C. 

      Process

    • D. 

      Reports

  • 5. 
    Properties are defined as rules and they _____. (Choose two.)
    • A. 

      Are not associated with a class

    • B. 

      Can be redefined in different RuleSets

    • C. 

      Cannot be overridden by properties of the same name

    • D. 

      Share the benefits of inheritance and access

  • 6. 
    According to application guardrails, it is suggested that you shut off Auto Generated HTML on a section and edit the HTML directly if complex HTML needs to be constructed.
    • A. 

      True

    • B. 

      False

  • 7. 
    A _________ can be thought of as "entity" data associated with a work object.  Examples could include an employee processing a work object, or an external organization with a vested interest in the outcome. 
    • A. 

      Work Group

    • B. 

      Work Pool

    • C. 

      Work Class

    • D. 

      Work Party

  • 8. 
    In an activity, when should step page names be specified?
    • A. 

      Always

    • B. 

      When the context of the current step differs from the activity context

    • C. 

      Only when referencing Page List or Page Group properties

    • D. 

      Never

  • 9. 
    The business requirement is to group users under a single supervisor and allow them to share a common set of workbaskets. The way to implement this requirement is to create what?
    • A. 

      A work group

    • B. 

      An access group

    • C. 

      An access role

    • D. 

      A class group

  • 10. 
    The access group determines a user's _____.  (Choose three.)
    • A. 

      Access roles

    • B. 

      Portal

    • C. 

      Password

    • D. 

      Work pools

    • E. 

      Work group

  • 11. 
    RuleSet versions consist of 3 separate numbers:
    • A. 

      Patch-Major-Minor

    • B. 

      Minor-Patch-Major

    • C. 

      Major-Minor-Patch

    • D. 

      Minor-Patch-Major-SubMajor

  • 12. 
    Worklist is one standard Assignment Activity.  What are the others?
    • A. 

      Workbasket

    • B. 

      Workbasket & Router

    • C. 

      Workbasket, Agent, External

    • D. 

      Workbasket, Agent, & Router

  • 13. 
    If your Assignment shape uses the standard rule “Worklist”, and your Router uses the standard rule “ToWorkbasket”, what happens?
    • A. 

      The flow will not save

    • B. 

      The flow will be suspended

    • C. 

      The flow will save, but an execution Java exception will be raised

    • D. 

      The flow will be suspended, and control will be transferred to the FlowProblems flow

  • 14. 
    • A. 

      The Notify shape is typically connected to the bottom of an assignment

    • B. 

      Notify causes correspondence to be sent

    • C. 

      Notify sends correspondence only to workparties

    • D. 

      All of the above

  • 15. 
    • A. 

      Every step must contain a primary page and a step page

    • B. 

      The primary page is the context page that is passed in when the activity is called

    • C. 

      A step page is an embedded page within another clipboard page

  • 16. 
    All rule types are subject to rule resolution.
    • A. 

      True

    • B. 

      False

  • 17. 
    Using a __________ allows your application to support multiple variants of a rule. For example, variations of an ordinary rule instance can be created for different customer status levels or for different geographic locations.
    • A. 

      Declare expression

    • B. 

      Constraint

    • C. 

      Circumstance

    • D. 

      Variable

  • 18. 
    A circumstanced rule is executed during rule resolution if the value of the circumstance property on the rule matches that property's?
    • A. 

      Purpose

    • B. 

      Value on the clipboard at runtime

    • C. 

      PxResults value

    • D. 

      Class of the property rule is same as class of activity

  • 19. 
    A _________ is a read-only clipboard page where frequently used information that does not change frequently is cached.
    • A. 

      PyWorkPage

    • B. 

      Page-New

    • C. 

      Data page

    • D. 

      Declare page

  • 20. 
    Declare pages of scope __________ enables data sharing between requestors.
    • A. 

      Thread

    • B. 

      Node

    • C. 

      Shared

  • 21. 
    A clipboard page is populated and maintained by a declare pages rule, which calls a __________ to obtain data.
    • A. 

      Load activity

    • B. 

      Data table

    • C. 

      Decision tree

    • D. 

      Map rule

  • 22. 
    Declare pages are considered ________ if they are too old or if a condition is not met.
    • A. 

      Stale

    • B. 

      Expired

    • C. 

      Fresh

    • D. 

      Retired

  • 23. 
    In a decalre pages rule, a when rule can be used can be used to check if a page is fesh as long as the Page Scope field is set to Node.
    • A. 

      True

    • B. 

      False

  • 24. 
    A ___________ is a shared queue of open assignements from which users can retrieve work.
    • A. 

      Worklist

    • B. 

      Workbasket

    • C. 

      Work Pool

    • D. 

      Work Group

  • 25. 
    Routing activities can determine which assignments to route to specific operators based on specified operator abilities (ex. bilingual).  This is representative of what?
    • A. 

      Random routing

    • B. 

      Skill-based routing

    • C. 

      Selective routing

    • D. 

      Operator profiling

  • 26. 
    This facility causes a resetting of the RuleSet version values in the highest version of existing rules. For each rule instance in a specified RuleSet or version, the system identifies the highest numbered version and creates a still higher copy.
    • A. 

      Skim

    • B. 

      Filter

    • C. 

      Product

    • D. 

      Export

  • 27. 
    Routing of work objects can also be done using decision rules like decision tables and decision trees.
    • A. 

      True

    • B. 

      False

  • 28. 
    Routing rules like ToOrgUnitManager, ToWorkgroup and ToWorkgroupManager leverage what?
    • A. 

      The data model

    • B. 

      Model rules

    • C. 

      The organizational model

  • 29. 
    • A. 

      They use WHEN statements or IF statements that evaluate to true or false

    • B. 

      They can direct the logic to another point in the activity

    • C. 

      They can end activity processing based upon the status

    • D. 

      All of the above

  • 30. 
    • A. 

      They are stored on the clipboard as temporary variables

    • B. 

      They exist only within the context of an activity

    • C. 

      They can be stored in the database

    • D. 

      They are stored in a named page that is created automatically

  • 31. 
    Service level processing associated with an assignment uses three time-based milestones.  What are they (select three)?
    • A. 

      Within Limit

    • B. 

      Goal

    • C. 

      Deadline

    • D. 

      Passed Deadline

    • E. 

      Escalate

  • 32. 
    The urgency associated with an assignment is the sum of the work object's __________ property value plus an initial value specified on the first tab of the SLA rule form.
    • A. 

      PxUrgencyWork

    • B. 

      PxServiceLevel

    • C. 

      PxBetterLateThanNever

  • 33. 
    During sign-on, Process Commander assembles a user’s RuleSet list based on the current access group of that user.  Which of the following is used only if check-in/check-out is enabled?
    • A. 

      Personal RuleSet

    • B. 

      Production Rulesets

    • C. 

      RuleSets listed in application rules

    • D. 

      Process Commander RuleSets (PegaRULES application rule)

  • 34. 
    Operators belong to one or more access groups and an access group lists multiple applications (application rules).
    • A. 

      True

    • B. 

      False

  • 35. 
    The order of RuleSets in a RuleSet list created during RuleSet list generation is important because it has an impact on rule resolution.
    • A. 

      True

    • B. 

      False

  • 36. 
    • A. 

      PAL

    • B. 

      My Alerts

    • C. 

      Preflight

    • D. 

      Rule Warnings

  • 37. 
    My Alerts is used to?
    • A. 

      Review and evaluate warning messages displayed on rule forms

    • B. 

      Establish a baseline; monitor during development

    • C. 

      Ensure application is compliant with established guardrails

    • D. 

      Review actions that exceed predetermined threshold values

  • 38. 
    Evaluating PRPC performance is really only important during development.
    • A. 

      True

    • B. 

      False

  • 39. 
    An access group is a rule.
    • A. 

      True

    • B. 

      False

  • 40. 
    A ___________ rule identifies the RuleSets and versions, rules and data objects, and other parts of an entire application. This rule supports the migration and delivery of an application to other Process Commander systems.
    • A. 

      Migration

    • B. 

      Product

    • C. 

      Export

    • D. 

      Package

  • 41. 
    The guardrail Design Intent-Driven Processes suggest which of the following (select all that apply)?
    • A. 

      Use flow actions to prompt a user for input

    • B. 

      Use declarative rules

    • C. 

      Use flow rules

    • D. 

      Use activities where possible

  • 42. 
    In order to comply with the guardrail Create Easy-to-Read flows, you should not use more than how many SmartShapes in your flow?
    • A. 

      10

    • B. 

      15

    • C. 

      20

    • D. 

      25

  • 43. 
    The guardrail, Keep Security Object-Oriented Too, encourages the use of RuleSets as a security measure.
    • A. 

      True

    • B. 

      False

  • 44. 
    Select all of the standard correspondence types in PRPC. (Choose four).
    • A. 

      Email

    • B. 

      Fax

    • C. 

      Mail

    • D. 

      Chat software

    • E. 

      SMS Text

  • 45. 
    • A. 

      Router

    • B. 

      Notify

    • C. 

      Utility

    • D. 

      Integrator

  • 46. 
    A utility shape cannot be used to in your flow to send correspondence.
    • A. 

      True

    • B. 

      False

  • 47. 
    Correspondence rules are found in what rule category?
    • A. 

      Technical

    • B. 

      Reports

    • C. 

      Process

    • D. 

      Data Model

  • 48. 
    Product rule type is found in what rule category?
    • A. 

      Process

    • B. 

      SysAdmin

    • C. 

      Technical

    • D. 

      Integration

  • 49. 
    You can specify access groups at the organization, division, unit and Operator ID levels.
    • A. 

      True

    • B. 

      False

  • 50. 
    The Workbaskets available to a user of PRPC are defined on the Work Settings tab of what record?
    • A. 

      Access Group

    • B. 

      Operator ID

    • C. 

      Role

    • D. 

      Profile