WWE Network Ppv Newhires

The first step to assist Loki would be to check if the promotion is still valid or not yet expired. This is important because some promotions have a specific timeframe for redemption and may only be valid for certain events. By checking the validity of the promotion, it can be determined if Loki can still use it to reactivate their subscription.

The correct answer is "It's a sports streaming service that requires a subscription." This answer accurately describes WWE Network as a paid streaming service that provides access to live and on-demand content related to professional wrestling and other sports entertainment events. Users need to subscribe to the service in order to access its content, distinguishing it from free streaming services like YouTube.

Customers do not need a valid payment method attached to their account when they use a WWE Prepaid Card to subscribe. This means that they can use the prepaid card as a standalone payment method without needing to provide any additional payment information.

The correct answer is to walk Joonie through on redeeming the card by going to wwe.com/redeem. This option provides a solution to Joonie's problem by guiding him on how to reactivate his account using the prepaid card.

The correct answer states that only bank issued cards are accepted by WWE Network. This means that Millie cannot use an American Express Serve Prepaid Credit card sold from Dollar General to pay for the subscription.

The cost of a WWE Network subscription is $9.99 plus applicable tax.

If a user exceeds the number of allowed streams, the earliest instance of playback will be interrupted. This means that if the user is currently watching a WWE Network content on one stream and tries to access it on another stream, the playback on the second stream will be interrupted. This is done to ensure that only one user can watch the content at a time and prevent unauthorized access.

The minimum internet bandwidth requirement for WWE Network streaming for SD is 7 MBPS. This means that in order to stream WWE Network content in standard definition, a minimum internet speed of 7 megabits per second is required.

The available support options for subscribers of WWE Network include chat, email, and phone. These options allow subscribers to seek assistance or resolve any issues they may have with their subscription. Chat support enables real-time communication with a representative, email support allows subscribers to send their queries or concerns via email, and phone support provides the option to directly speak with a customer service representative. This range of support options ensures that subscribers have multiple channels to reach out for help and receive timely assistance.

The correct customer type to choose is Former Network Subscriber because Isaiah was a previous WWE Network subscriber who wants to re-subscribe/reactivate his subscription.

The correct answer advises Nicola to update her payment method by going to the wwe.com/myaccount section on the website and selecting the "Edit Payment Details" option. Since she wants to switch from her Discover Credit Card to her Mastercard Credit Card, she can do so within the same payment type.

When troubleshooting video-related concerns on WWE Network's app, the first thing to do is to ask for the device that the user is using. This is important because different devices may have different compatibility issues or technical limitations that could be causing the problems. By knowing the specific device being used, the troubleshooting process can be more targeted and effective in resolving the issues.

The WWE Network is supported on devices with MAC Mountain Lion, iOS 11.0, and Android Oreo operating systems. Windows XP and Chromebook are not listed as supported devices.

The best way to assist Tom is to advise him to install the WWE Network app, which is free, on his iPhone XS Max. After installing the app, he should go to watch.wwe.com to purchase the subscription. This will ensure that he can access WWE Network content on his device.

The explanation for the answer "False" is that the statement "Always select either 'Yes' or 'No' in Outage of the PPV Form" is incorrect. It implies that there are only two options, when in fact there could be other options available. Therefore, it is not necessary to always select "Yes" or "No" in the PPV Form outage.

An Authorization Hold is a temporary hold of either $1 or $9.99 which serves as an authorization of the customer's payment method. This hold is not an actual charge but rather a way to verify the validity of the payment method. It will eventually be released and the funds will be available again.

The correct answer is "No, user must be directed to watch.wwe.com to purchase." This means that Emilia cannot purchase a subscription through her Playstation 4's WWE Network application. She must instead go to the website watch.wwe.com to make the purchase.

The correct answer advises Robert that he cannot use the network prepaid card at this time. It suggests that he must cancel his current subscription and redeem the prepaid card upon its expiration. This implies that the WWE Network does not currently support the use of prepaid cards as a payment method and requires Robert to follow a specific process to switch his payment method.

The acceptable payment methods for WWE Network subscription are PayPal, Credit Card/Debit Card, and WWE Network Prepaid Card. E-Card and Prepaid Credit Card are not mentioned as acceptable payment methods.

You can advise Wade that he can use his new laptop to watch, but only through the supported browsers such as Google Chrome or Firefox.

The Watch History tab is the correct answer because it displays the content that the customer has accessed or watched in the past. This tab keeps track of the customer's viewing activity and allows them to easily find and revisit previously watched content. The other options, such as Watch List, Activity History, and Licenses, do not specifically pertain to displaying the content that the customer has accessed or watched.

The minimum internet bandwidth requirement for streaming WWE Network in HD is 10 MBPS. This means that in order to have a smooth and uninterrupted streaming experience, a minimum internet speed of 10 MBPS is necessary.

Agents should follow the Licenses tab, click on the recent billing, then select Manage and click Cancel Subscription to cancel the customer's subscription.

The correct answer is false because agents are not allowed to delete payment methods under the customer's account. This action must be escalated to supervisors, indicating that agents do not have the authority to perform this task on their own.

It is important to ask how Jin is related to Kim and why he wants to cancel in order to ensure the security and validity of the request. By validating the account information, we can confirm that Jin is authorized to make changes to the subscription. This step helps to prevent unauthorized cancellations and ensures that the request is legitimate.

The DCE Admin tool can use the customer's Name (First and Last Name), Username (Email Address), and CC (Last 4 digits of the Credit Card) to locate their account. These pieces of information are likely linked to the customer's account and can be used as search criteria in the tool.

The correct answer is to advise the customer that they need to subscribe on their own and have access to a computer or browser. This is because as a level 1 agent, you are not allowed to gather payment information and make purchases on behalf of the customer. However, you can offer to guide them through the subscription process if they have access to a computer or browser.

To make an email change in an account, the information that needs to be verified first includes the first and last name of the account holder and the billing address associated with the account. These pieces of information are crucial for confirming the identity of the account holder and ensuring the security of the account. The last 4 digits of the credit card, email address, and home address are not necessary for verifying the email change.

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