pH Follow Up Assessment 2019

The correct answer is False. This means that the statement presented in the question is not true. Without further context, it is unclear what the specific statement is, but based on the given options, it can be inferred that the statement is false.

The statement is true. Merging Provider refers to the action of adding a separate associated request into an existing Parent Provider.

If we are sending a FedEx label and scheduling a FedEx pickup, it is implied that we are sending a large number of boxes. Therefore, the correct answer is 999, indicating a high quantity of boxes.

When scheduling an Onsite appointment, it is not necessary to pitch "Fixed Appointment" to the facility. This means that the statement is false. The facility may have its own scheduling system or preferences, so it is important to follow their guidelines instead of suggesting a fixed appointment.

Based on the given information, Chris informs that they will be faxing the records on 11/18/2019. It is reasonable to wait for a day after the expected faxing date to allow sufficient time for the records to be sent. Therefore, informing Chris that we will call them back to confirm the records were actually sent on 11/20/2019 seems appropriate.

The correct answer is "All of the above" because in order to proceed, you should confirm the address where the records were sent to ensure they were sent to the correct location. Additionally, you should check for duplicates to avoid receiving multiple copies of the same records. If no duplicates are found, you should ask the facility to resend the records to ensure they are received.

The most appropriate next step is to confirm the fax number that the request was sent to. If the fax number is incorrect, it should be updated and the request should be re-faxed. If the fax number is correct, the request can be sent again. This step is necessary to ensure that the request is being sent to the correct recipient and to avoid any potential errors or delays in the process.

Internal Notes, Changing Callback, and Unobtained Status are all actions that indicate a lack of progress in a call. These actions suggest that the call is not moving forward or making any significant advancements. Therefore, they are all part of the Non-Progressing Call event type.

The event type "Scheduled Call" is appropriate when the provider confirms that they have already mailed the records on a specific date and when the POC confirms that they will send the records on a specific date. This event type is used to schedule and track calls related to record requests, and these two scenarios involve confirmed actions related to sending the records.

Verifying the physical address before moving the case to onsite is mandatory. This ensures that the correct location is identified and avoids any potential issues or delays in reaching the onsite location. By confirming the physical address beforehand, the necessary arrangements can be made and the case can be efficiently moved to the onsite location.

The Imaging Department will send the FedEx label via fax/email/mail.

The given statement is false. Medical Records Technicians are responsible for managing and organizing medical records, not for physically copying them. Bringing a printer to the facility would be the responsibility of someone else, such as an administrative or support staff member.

Call Center agents cannot move 'Fixed Appointments' to Onsite without seeking permission from MRT Operations department.

The correct answer is "When the facility confirms that the records were copied by the copy service." This means that documentation should only be done under the "Copy Service" event type when the facility has confirmed that the records were indeed copied by a copy service. This ensures that accurate and reliable information is recorded for future reference.