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Testing for Quality Metrics
Total Quantity Measures
Timely Quality Management
Total Quality Management
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False
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Internal audits are conducted to comply with ISO TS requirements
Internal audits are conducted to check conformity to internal procedures
Internal audits are conducted to check conformity to internal procedures, and also to find opportunities for improvement
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False
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False
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False
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Scientific approach to problem solving and decision making
Concerned only with quality management procedures
Unity of purpose—all employees, all levels
Both A & C
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False
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Strain
Waste
Discrepancy
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False
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Analyse the root cause of an already occurred defect
Prevent Occurrence of a defect
Analyse the root cause of a defect that may potentially occur
Analyse the cause and prevent recurrence of a defect
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List reduction
Multivoting
Benefits and barriers
All of the above
None of the above
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Yes, it is based on ISO 9001 and has more details for automotive companies
No, it is a Technical Specification based on Military standard 16949
Yes, it is just a different name of the same standard
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True
False
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False
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The best brainstorming sessions are open and include the team equally
The leader of the group is the individual who does the brainstorming and brainwriting
In brainwriting, ideas are written on sheets on paper rather than verbalized.
In brainstorming, there is no commentary allowed as the ideas are being presented
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A type of Kimono to be worn whlie participating in TQM meetings
A new brand of Cars made using TQM
A small improvement
A statistical technique using 7 QC tools
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Customer focus
Process approach
Quality system
Continual improvement
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When reducing an exhaustive list to one selection
When the team needs creativity and encouragement
When preparing for a group meeting
All of the above
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