How Aware Are You About Digital Payment?

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| By Baani
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Baani
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Quizzes Created: 1 | Total Attempts: 320
Questions: 10 | Attempts: 320

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How Aware Are You About Digital Payment? - Quiz

With the digitization of every system, whether it's education, health-care, banking, entertainment or corporate, lives have been a lot easier then before. The building block of every system is money and time; digitization has improved everything related to business, finance and opportunities. Digital payment falls in the first place if we talk about such stuff. This short quiz is all digital and mobile payment.


Questions and Answers
  • 1. 

    How many days before the customer needs to request if he wants to activate the Safe Pay?

    • A.

      3 Days before due date

    • B.

      5 Days before due date

    • C.

      Before due date

    • D.

      6 Days before due date

    Correct Answer
    D. 6 Days before due date
    Explanation
    The customer needs to request to activate the Safe Pay 6 days before the due date. This allows enough time for the request to be processed and for the necessary arrangements to be made before the due date.

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  • 2. 

    What is payment updation TAT of Airtel Mode? 

    • A.

      2hrs

    • B.

      22hrs

    • C.

      24 hrs

    • D.

      2 to 3 Days

    Correct Answer
    C. 24 hrs
    Explanation
    The payment updation TAT of Airtel Mode is 24 hours. This means that it takes a maximum of 24 hours for the payment to be updated and reflected in the Airtel Mode system.

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  • 3. 

    Someone receives the call and immediately call got disconnected?

    • A.

      Call Disconnect RPC

    • B.

      Call disconnected Non RPC 

    • C.

      Silence

    • D.

      Blank

    Correct Answer
    B. Call disconnected Non RPC 
    Explanation
    The given correct answer "Call disconnected Non RPC" suggests that the call was abruptly ended without any specific reason related to Remote Procedure Call (RPC). This means that the call was not terminated due to any technical issue or error in the communication system. It could have been disconnected by either party intentionally or unintentionally, or due to a poor network connection. The reason for the disconnection remains unknown, but it was not caused by a failure in the RPC mechanism.

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  • 4. 

    Customer said he did not pay the amount after create urgency and customer did not gave any valid reasons so what is the disposition?

    • A.

      Refuse to Pay Refer to TL

    • B.

      Refuse to Pay Intention

    • C.

      Pay Later

    Correct Answer
    B. Refuse to Pay Intention
    Explanation
    Based on the given information, the customer has stated that they did not pay the amount even after being urged to do so. Additionally, the customer did not provide any valid reasons for not paying. Therefore, the appropriate disposition would be to refuse to pay due to the customer's intention not to pay.

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  • 5. 

    If customer said he will be pay the amount on next month and he disconnect the call so what will be the disposition we need to selected?

    • A.

      Pay Later

    • B.

      Call disconnected RPC

    • C.

      Call disconnected Non RPC

    Correct Answer
    A. Pay Later
    Explanation
    If the customer said they will pay the amount on the next month and then disconnected the call, the appropriate disposition to select would be "Pay Later." This indicates that the customer has agreed to pay at a later date and the call was disconnected without any issues or concerns.

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  • 6. 

    What is the payment TAT for India post office?

    • A.

      2 to 3 days

    • B.

      24 hrs

    • C.

      3 to 4 days

    • D.

      Same Day

    Correct Answer
    C. 3 to 4 days
    Explanation
    The correct answer is 3 to 4 days. This means that the payment TAT (Turnaround Time) for India post office is expected to be completed within a period of 3 to 4 days. This includes the time taken for the payment to be processed and delivered to the intended recipient.

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  • 7. 

    What is covered in extended warranty? 

    • A.

      Electrical Covered

    • B.

      Mechanical covered

    • C.

      Accidental Damage

    • D.

      Theft Protection

    Correct Answer(s)
    A. Electrical Covered
    B. Mechanical covered
    Explanation
    The extended warranty covers electrical and mechanical issues. This means that if there are any problems with the electrical components or mechanical parts of the item, the warranty will cover the cost of repairs or replacements. However, it does not cover accidental damage or theft protection.

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  • 8. 

    Which code we have to use while sending HC app link?

    • A.

      999992

    • B.

      999993

    • C.

      999991

    • D.

      999990

    Correct Answer
    C. 999991
    Explanation
    The correct answer is 999991. This code should be used while sending the HC app link.

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  • 9. 

    If a customer makes the payment at the Vodafone store so which code is used to inform the retailer while making payment?

    • A.

      Easy pay

    • B.

      E payment

    • C.

      M-Pesa

    • D.

      I sure pay HCIP

    Correct Answer
    C. M-Pesa
    Explanation
    M-Pesa is the correct code used to inform the retailer when a customer makes a payment at the Vodafone store. M-Pesa is a mobile money transfer service that allows customers to make payments and transfer money using their mobile phones. It is a widely used and popular service, especially in countries where traditional banking services are limited. Therefore, it is the most suitable code to inform the retailer about the payment made by the customer at the Vodafone store.

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  • 10. 

    Should we canceled safe pay service if customers last payment is remaining? 

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    The correct answer is "No" because canceling the safe pay service when a customer's last payment is remaining would not be appropriate. Safe pay service ensures the security of payments and protects both the customer and the business. By canceling the service before the last payment, the customer's payment may be at risk, and the business may face potential financial loss. Therefore, it is recommended to continue the safe pay service until the customer's last payment is made.

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